We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

Company came under new ownership affecting Franchises servicing Gig Harbor, N. Tacoma, Bonney Lake,…read moreLacey, Puyallup, Olympia, Maple Valley, Covington, Kent. Now fully reliant on automated replies. Budget Blinds was no longer able to meet this long term, repeat client most basic customer service expectations (call center took 30 minutes placed on multiple holds to schedule appointment. 28 text messages vs returning a single phone call). Volume rather than customer satisfaction, retention/referrals seems to be the current business plan.

We contacted Budget Blinds primarily because we could use our Wells Fargo home project card. We had…read moreRich out to measure our very large western windows and sliding glass door with the idea of purchasing plantation blinds for them. After meeting Rich and speaking with him about our plans we were pretty confident that we had made the right choice in vendors. When Rich came back out with Bill Peach to take final measurements (measure twice, cut once) and confirm the order details we were sure that we were working with the right vendor for our project. The only downside: Because of worldwide supply chain issues and shipping delays it was probably going to take four months for the blinds to be made and shipped for installation. Bill was very upfront about these potential issues and we appreciate that. Good news! They came much earlier. The install team showed up right on time, finished early, and made sure that we understood how everything worked. Bill and Rich were back I touch to make sure we were happy with the install before looking to settle the balance. Our experience with Budget Blinds was great and I recommend using them.

I recently contacted Budget Blinds to provide me with an estimate for new blinds in my home…read more Initially, I was only looking to replace a few blinds due to the fact that they were old and had broken however, I also wanted to get a replacement estimate for all of the blinds in my home. From the initial contact with Tyler, to Stephanie, the designer and Caya, the installer, the entire process was seamless. The communication is how every business should operate - always providing updates on the purchase and reminders for appointments. Caya the installer was meticulous, cleaning up every area she worked in before moving on to the next. She even noticed damage to a blind that occurred during shipping and immediately requested a replacement, but put the damaged blind up so our window would be covered until the new blind arrived - much appreciated. The prices are reasonable and the whole house estimate was within our budget so now we have all new blinds and they look beautiful. I highly recommend Budget Blinds - you won't be disappointed.

We recently purchased blinds for our whole home and couldn't be happier with the service provided…read moreby the team at Budget Blinds. We recently moved into a home with lots of windows and not a lot of privacy. We knew we needed blinds, but were overwhelmed with all of the options available. Stephanie did an excellent job of explaining everything and helped us stay within our budget by picking the right product for each room. Unlike other companies, they didn't pressure us into a sale and were very helpful and patient with us throughout the process. Our installers Caya and Tyler were fast, friendly, and professional. All in all, working with Budget Blinds was a great experience from start to finish and we'd highly recommend them.

We had floors done several years ago. Kurt made it run so smooth. Floors and carpet are great still.read more

After doing our due diligence on both the brand of LVP and a company to do the installation we…read morecould not be more satisfied. Jenni was professional in her evaluation of what the flooring would cost and made the transaction very easy. She was knowledgeable about the brand we had chosen (Gaia) and said we would be happy with our choice. She was right! The two men who did the installation (Charlie and Charlie) were very knowledgeable, wasted no time, and were perfectionists in the installation. You could tell immediately they knew what they doing and were extremely experienced making sure the floor was installed to perfection. We can recommend using Meyer Floor Covering and will certainly choose them f we need anything in the future.

Lumen Blinds is one of the best businesses i have worked with as i move into my new house…read more Aysel -- my sales person - was EXCELLENT! If i could give her 10 stars i would. She was extremely knowledgeable; listened to my input and made sure that my window coverings were delivered on time. She kept me informed every step of the way. Sam - my installer- was also excellent. His attention to detail was amazing. I love my new window coverings. The price was competitive. But work with them for their excellent customer service. I recommend them highly and without reservation.

I had excellent experience working with Aysel. The project was to install cordless window…read moretreatment solutions in my home, especially in the high ceiling areas. Due to the very high ceiling, many contractors refused to work as they found the job to be too complicated. However Aysel not just accepted that project, but came up with innovate solutions and showed great customer empathy while understanding our personalized needs of the project. I interacted with many companies before awarding the project and Aysel was class apart in her professionalism and creativity. Her contractor (Serhat) was also extremely professional, skillful and courteous and it was a great experience working with both of them. Aysel sourced the parts from Europe. In one of the parts, there were some mechanical issues, and Aysel promptly offered full refund. Overall, I am highly impressed with Aysel's customer service, professionalism and creativity and definitely recommend her to others for projects related to home improvements.

This company goes over and above to make sure your blinds are perfect. I wish every company took…read morepride in their business like Itegrity Blinds does. . Dan the salesperson is a joy to work with, always so nice and knowledgeable. We would DEFINITELY recommend this company. Love our new blinds!!

I needed help with repair of a window shade and the original dealer was out of business. I had…read morebeen trying and trying to find someone to help me with this and after calling and reaching out to about 5 businesses AND the manufacturer, I wasn't having any luck. I called Integrity Window Coverings and the man I spoke with walked me and my husband through taking the shade down and finding the identifying label from the original purchase. Even though I hadn't purchased from him, he asked us to email pics of our shade and he reached out to the manufacturer sales rep for us. He even called us back to say a new shade would be mailed to us in 2-3 weeks. Wow! Didn't think help and customer service like this existed anymore. Huge thanks to this business. Wish I could remember his name but am most appreciative and will go there for any new shades in the future.

Liberty (Ed and Tara) was very responsive to my request as well as following up. I had two windows…read morethat needed to be repaired. The outer pane on both windows were broken by a pellet/bb gun on the street side of my house. Received estimates from a few vendors. Liberty had the best price. I also ended up getting faux wood blinds installed as well. Installer was professional and removed the broken glass and installed the new glass. The new glass seemed to be of higher quality than the original glass and it looked great. Blinds looked great as well. Will look them up again if the need arises!

I would rate higher if I could. I started the process in July and was told upfront that it would 3…read moremonths. And indeed it did. Ed was fantastic, letting me know every step of the way, the communication was impeccable. I waited 6 months to review just to check the wear and tear. I had a couple of tricky windows that he came to triple check before ordering anything. He really went above and beyond to save me money when choosing the shutters. I'm so very pleased! They even replaced 2 windows when they were there too. The installers were great also. My 3 cats popped the bedroom door open and got loose in the house; they made sure to be mindful and close the front door every time. Highly recommend Liberty glass and blinds. Oh, shout out to Tara (I think) she always answered the phone promptly and always is helpful with my questions :)

I had the chance to talk with Seth (owner of Apex Window Fashions) today and unfortunately he…read morecurrently semi-retired at this time and is not doing the usual consultations for window treatment orders in the same capacity as he has done for 30+ years. He did however articulate that he would still want to operate in a consultative capacity in some shape or form in the future. Seth's record of being communicative, professional, patience and being an all around good guy is true and came across that way. I wish him well in his future endeavors in whatever capacity he feels he would like to operate in as people like him are a value add to our community and society.

Hands down Seth with Apex is the go to if you're looking for great customer service,…read moreprofessionalism, and vast selection in Seattle. I live in a high rise condo with post tension cable (I still don't fully understand what this means other than it holds the building together and if someone damages it, it can compromise the entire integrity of the building structure - Serious stuff!) in Seattle with very strict rules regarding who can drill into the ceiling. After speaking to 3 different companies in the area about upgrading the wire blinds in my condo, I was about to give up. One company was very short with me and didn't follow up; the other two didn't want to go anywhere near the post tension cable. When I reached out to Seth, I tried to set the proper expectations regarding the challenges I've had. He was very optimistic, said he was up for the challenge and came out the next day to assess the situation. He answered all my questions, addressed all my concerns and even provided some design/style tips. I decided to go with the top down/bottom up motorized Hunter Douglas honey comb shades. Seth also chased down my HOA board to get all the appropriate approvals needed to install the blinds in our condo. The very next day I had a reasonable quote and swatches of samples started showing up a few days later. The installation went very well too. The certified Hunter Douglas installation team was able to get the job done in about 3 hours and took the time to show me how to operate them. Seth was of course on site to help make sure everything went smoothly. I could not be happier with my new blinds, and so glad I took his advice and went with the motorized blinds instead of manual - best money ever spent!