Had a 6 year car loan with them. From start to finish the company went out of their way to work…read morewith me. James was amazing to work with the entire time. Title arrived quickly in the mail too, no issues. Highly recommend this company!

SCAMMERS!!!!!!! My…read morefather received a letter congratulating him on paying off his truck loan. The letter stated that his account would be closed because the loan had been paid in full. He even received a refund check because he had apparently overpaid. To make sure everything was accurate, my father logged into his account to verify his remaining balance, which clearly showed $0 owed. A few days later, he attempted to log in again, only to discover that his account had been deactivated and he could no longer access it. Naturally, we assumed this was because the loan had been paid off, exactly as the letter stated. Then came the shocking part: my father's truck was repossessed, and he was forced to pay $5,000 in cash to get it back! We were then told that his truck loan had not actually been paid off and that there had been an error, they mistaken the "person" then blamed my father. How does a company send a customer a letter confirming that their loan is paid in full, issue a refund, show a zero balance online, and then repossess their vehicle? This situation is completely unacceptable. My father relied on the information your company provided, and now he has suffered significant financial stress because of what appears to be an internal error. Customers should not have to pay thousands of dollars to correct mistakes made by a company. I strongly urge anyone financing a vehicle to keep detailed records of all payments and communications. We trusted the information we received, and this is how we were treated. I expect accountability, a thorough explanation, and a resolution to this matter.

Clearfeild is one of the best buy here pay here I've ever delt with. Staff is very friendly. Going…read moreto be getting another vehicle from here within the next few weeks.

I have purchased two vehicles from this business. everything was great with the first purchase. The…read moresecond one, all was good until Covid hit. They changed their hours to less than banker hours. I am not able to go in person or call on a Saturday. i understand this is what is best for them, now having to work on a Saturday, but this is not what is best for the consumer. The office manager is very rude. She does not understand good customer service and continues to cut me off. Her hmm hmm's were very unprofessional. Once this vehicle is paid off, I will take my business some that it is apprecoated

I went to I'd byrider the people there are very nice I really liked mason dibble very nice very…read morehelpful he makes u feel like family I would never deal with anyone but him so if u go there ask for mason dible

Bought a car from the Nissan dealership they use to own. When the car mechanically failed I called…read moreto receive the remainder of my gap coverage only to be told that the owner was the only one who could take care of that. And no one had his information. Be wary purchasing any add on from this shady company as when you need them, or your money, no one will help.

They work with you and make the personal loan process easy and quick. Thank you for working with…read moreyour customers, definitely during trying times

This Company is Not a Good Company. We got approved in April for a loan but with a High Interest…read moreRate. And the cost to pay back every month was over $450. So we went with a better Company with a much much LOWER Rate $237. We told Lendmark we will not go with THEM. It's has been a month and got this letter in the mail from Lendmark. Stating Denied But Guess WHAT the Call Was Recorded. Credit score well over 800. What a JOKE. People Shop Around before using them.

Great customer service! Always willing to help and explain…read morethe process Got me up and running again

They took the time to explain the pitfalls in trucking and made sure I didn't finance my truck past…read morethe lifeline of the motor. They even ran a background check on the truck.

Always excellent service at Navy Federal Credit Union. I'm a Navy Veteran and have had a NFCU…read moreaccount for more than 30 years. The only drawback is that I have to stop and get a visitor's pass. It's extra time you have to plan for.

Lightning fast service to get a car loan in case I decided to go that route during a car purchase…read more I also appreciated my loan officer's advice on which percentage made sense to use financing for. Great customer service and great rates too.

Recently I sold a vehicle to Mountain Motors in Frederick. I cannot say enough about what a…read moreterrific experience I had. Not only did I get a better price than I expected, but the process was worry-free. My car was in the Rockville, MD area, but Mountain Motors came to me. By employing their tag return business, I did not have to go to the Motor Vehicle Administration or wait to cut off insurance saving me money. Mountain Motors drove the vehicle to Frederick with Its dealer plates, so I was not liable were there an accident. MM deposited the sale moNey in. my bank account. My financial advisor recommended MM to me, and it is now my pleasure to recommend MM to others for professional, pleasant, and financially beneficial service!

Bruce Jett is the owner of this Buy Here Pay Here Dealership, "Mountain Motors", located in…read moreFrederick, Maryland. Mountain Motors & the owner Bruce Jett take advantage of people. He monetizes off of the unfortunate situations of others and sells them vehicles that are salvage title that would not have even passed Maryland Inspection. Like other patrons have previously left in their reviews. He has hired his own personal Maryland Inspector who works there once a week and passes all the illegal cars. My 2006 Toyota Corolla was sold to me around July 2024 with the check engine light on, left and right front apron bent (frame), left front bumper hanging from previous accident, extreme pull to right when drove. I have replaced front tires 8 times, brakes, alternator, and battery 5 times due to electrical miswiring. Exhaust that comes up through holes in floor which is a carbon-monoxide issue to the point it is nauseating. They make no attempt to remedy the situation since notified within 24 hours of purchase not only to Bruce but to Owen who sold the vehicle. I spoke with Bruce Jett directly the morning after(9:00am) purchase of 8:30pm, and was told he did the legal minimal requirement required by law, he would not provide different vehicle, nor return my money. He stated don't bother with a lemon law approach because not a new vehicle. I have been told by a body shop that this salvage vehicle is not safe to drive nor should have been sold with bent frame. Another mechanic shops states that this vehicle should not have even passed inspection and is not legal in Maryland. I also notified Jeanne (finance manager) verbally and by email of the situation. However, even now when I reach out to Jeanne, their financial company representative ,which is located on site. In fact he has three separate businesses listed , yet in one building. The Mountain Motors portion who supposedly sells the cars, Royal Trust the finance Company and his Auto shop with yet another name. that is located at the dealership that Bruce also owns. I tried to trade in on another vehicle yet would not provide pay off amount. I have also reported them to the Better Business Bureau. Please do not trust these people with no parts of an experience that you should be happy and enjoyable. Save yourself from going through what myself and so many other people have/are going through with this dealership. Their Google Reviews and their rating here and on BBB all show this is a repeat thing that is happening to many customers and they need to be stopped.

I bought a car at RPM PREOWNED AUTO SALES and it has been a nightmare from day one. I bought the…read moreextended warranty within a week the engine light come on and the car was shuttering. I took the car to RPM and they replaced the spark plugs and coil packs and said they didn't see anything wrong with the car. At that point, it has been four months and the car is getting worse. To make a long story short I ended up getting a hold of the Attorney General because I couldn't get anywhere with them and they refuse to service my car. So I ended up taking my car to Falling Waters used auto. From the get-go they were very nice. They told me they would do anything they can to help me. Dennis spent hours trying to figure out what was wrong with the car. He was determined to figure it out. He finally figured out that it was a wiring issue. He took care of that and the car runs absolutely perfect now. The prices are very reasonable and they go above and beyond to help you. I would recommend this business to anyone for a used car or automotive repair. Trustworthy busines!!

Dennis and his crew are the best. Always going above and beyond with the repairs. Reasonable and…read morereliable. I won't take my vehicle anywhere else.

They charge fees on employee checking accounts. I closed…read morethis account. My other credit union is awesome. This place sucks.

Terrible service. The associates act like they do not want to interact with customers at all. The…read moreguy who sits at the front desk/podium actively searches for reasons and excuses to turn away customers. One would think that NFCU employees would want to talk to their customers and find ways to deepen their business relationships but no, why should bankers waste time on banking when they can text, chat, and waste time until they finish work. Through the atrocious service they provide, Navy Federal Credit Union makes it abundantly clear that customers do not matter. Indeed, they make customers feel like they are a nuisance.