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    J.D. Byrider

    3.0 (2 reviews)
    Open 8:30 am - 8:00 pm

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    Auto loan

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    Ask the Community - J.D. Byrider

    Ciocca Volkswagen of State College

    Ciocca Volkswagen of State College

    (19 reviews)

    Currently experiencing some of the worst customer service we have ever dealt with!…read more Our family is getting stationed over seas within the next few weeks. We purchased a used vehicle from Ciocca Volkswagen of State College on September 10, 2024. USAA, our bank, sent them a Dealer's Funding Request Form that day. It's 2 pages that the dealership fills out with the vehicle information and emails or faxes back to USAA to which a check will be sent immediately. Ciocca has yet to do this! We have called daily, left voice messages, and emails with anyone we can in order to pay for this vehicle! WE ARE BEGGING TO PAY YOUUUUU! Why the rush? I mean, we are driving a vehicle around for "free"...but we need to ship this vehicle to our next duty station THIS WEEK and need either the title or a letter from the bank in order to ship it. We also found out, the vehicle is still registered to the man that turned in this vehicle as a lease! We are beyond frustrated and can not understand how a business would allow us to have a "free" vehicle for an entire month! I can't imagine what other odd business dealings they have going on. Beware!!!

    I've had a very bad response from State College Volkswagen with taking off two items from my car…read moreloan. In September I cancelled my Gap Policy and Key replacement from my loan. I was told I would be credited about $1000 off my loan which I never was. I think I called them around 20 since with an incredibly bad response over this issue. I was promised it would be taken care of numerous times but never was. This place has jerked me around enough, I would not recommend buying anything from them as they are not an honest business.

    Blue Knob Auto Sales

    Blue Knob Auto Sales

    (50 reviews)

    Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

    Excellent service. Sales staff was awesome. Prices are absolutely reasonable. They don't play the…read moredealership "price game". The price is on the vehicle and they stick with it. Excellent place to buy a car as they do not stock cars in garbage condition.

    J.D. Byrider - autoloanproviders - Updated May 2026

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