I would totally recommend Mike ... He is very knowledgeable, personable just an all around good…read moreguy. I don't say that lightly as nowadays it seems harder and harder to find people that operate with integrity ... Mike does.

We woke up on Saturday morning with no water. Visions of a broken pressure pump, a burned out well…read morepump, or, worst of all, a dry well flowed through my mind. I checked what I could check and did what I could so, but the end result was still no water. When I called Mike, he answered immediately and gave some advice on things to try. He was in and out of cell range, and it was nearly closing time for him on a Saturday, but I followed his suggestions to no avail, called him back with a better connection, and he said he'd come out that afternoon. He showed up in the heat of the day, around 95 degrees and set to work. He was informative and helpful, answering every question with confidence and certainty. I learned a lot just watching and listening. Maybe the cleaning of junk out of the relay box that I did set the stage for success, but shortly he had water coming out of the well and the tanks started to fill again. He showed me a few pointers about things to do if it happened again, and, at my suggestion, we talked about future plans of replacing the 15-year-old well pump and other things to make us water secure for the future. Mark is pleasant to talk to and to listen to, and I will use him without hesitation in the future. He even has easy to use on line payment. He sent me an email invoice before he left, and I had paid him before he got home. Thanks, Mark!

I left a five-star review two years ago. Today, they're back, and it's another five-star day. Sure,…read moreI dropped thousands of dollars on the replacement of the pump and all the 30-year-old wiring and such which had failed as a group. It's not like we're made of money, and it's a hard pill to swallow, but it had to be done and I can't imagine it going any better or in a more timely fashion than this team. I called yesterday afternoon when we discovered the pump was no longer pumping. They were out here before the end of day and troubleshot the problem. They were back first thing this morning with all the tools and equipment they could need and had the replacement project wrapped up shortly after lunch. Our pump is running, tank filling, I'll be able to do the dishes and take a shower before dinnertime. The crew, from office staff to the two young men who came out to do the work, were friendly, professional, and understood that no pump means no water, an issue not only for rural residents, but all the animals we support out here. It's nice to work with a locally owned company with so many years of experience in the area that they know the wells like they know their own children. I hope I don't have to call for another decade, but if I do, I know who I'll be calling.

Filipponi & Thompson are a great company! They have been out to my house a few times to diagnose…read moreand repair my well/pump system. They are easy to get a hold of. They return calls quickly and their service technicians can quickly diagnose the problem and fix it right away. I highly recommend them!

This company is the best. More proof of the benefit of family owned and operated companies. They…read moreworked to repair our well pressure pump even when darkness fell. The next day they returned and perfected the job. They never charged us for extra labor but made sure everything was right. They are friendly and cheerful. A pleasure to work with. Good work at a good price. No wonder they are so highly recommended. Thanks, David Bartholomew

Called Essential Pump and Well service and they were at my house within an hour! Rocky did a superb…read morejob replacing our booster pump! Thank you for such fast, friendly and amazing service at affordable price! Hallelujah we have water back!!! This company has secured our business for life!

Jason is the best. Knows what he's doing and takes care of business. He is the only well and pump…read moreperson we want to call on for service.

I called Essential Pump and Well and Jason (one of the owners) answered and we set up an…read moreappointment for an inspection of our pump and well within 2 days. Jason showed up on time, performed his inspection and advised me of his findings within an hour. Very professional and efficient. I will definitely use Essential for any well and pump problems in the future.

Just moved into a house that has a well. The company that has been servicing the well said they…read moredont service this area. That was lucky for me. Found Independent Well Drilling, a family company. Shawn has been super helpful and patient answering my questions. I had low water pressure called them and they came out the next day. Showed me what to look for what things to check. Looking for an honest company that helps & educates customers? Give them a call.

I contacted them to check out an issue that had been intermittent for over a year but was getting…read moreworse. They responded right away and came out to inspect the problem within a few days. We discussed all of the options. They were very knowledgeable and took the time to explain the details of what they recommended. I gave them the green light and they started the job within a few days and finished when they said they would. The well works better now than it has in the 20 years since I had it installed. They communicated extremely well and showed up when they said they would, completed the work we agreed upon and left my property in immaculate condition. I would highly recommend them to anyone who needs their well reconfigured or repaired.

I have had the privilege of doing business with Mello and Sons since buying my property 25 years…read moreago. Just last night as it was getting dark I called Wes Mello Jr. I informed him we had a broken pipe causing a flood. He arrived in less than 15 minutes and was a HUGE help. After making sure to stop the water flow, Wes came back out first thing this morning to FIX the issue. I am grateful for a family owned and operated well company that provides INCREDIBLE customer service. Thank you Mello and Sons! You guys continue to come through for us!!!

We have had Mello & Son's Pumps & Motors service our well and connected equipment for various…read moreissues since 1997. We find their charges to be fair. They are always prompt in getting back to us. Wes and his sons are friendly and courteous. They always clearly explain what they found to be our problem, repairing it with no need for a return visit. We have highly recommended the Mello family to several others in need of well service and heard back good reports from every one of them.

They were out here the same day making sure we were all set and even went out of their way to…read morefollow up with us and ask how it was going! Amazing customer service from everyone and a tremendous job well done. We cannot express our appreciation of the service we received from Brand X! These workers really value their customers!

From the owner: Quality service at an affordable price, family owned and operated. read more

I've called before and very nice and gave me a written quote, however when I tried contacting…read morelately Jan 2020, I received no answer, I hope Mr. Naffziger is ok?

Exceptional service! I was new to drilling a well. Melvin, the owner, took the time to walk me…read morethrough the process and answer any questions I had. He explained the pros and cons of different ways to go about drilling a well. He tried to get additional information for us about our home from the county, and he followed up when he said he would follow up. Also, the invoice was way less than what people told us it would cost. Naffco knows their business. Give them a call and you will be in good hands.

We're very happy with the work that was done. Alex and his team did an excellent job, showed up on…read moretime, communicated clearly, and paid attention to every detail. The project came out exactly how we wanted. Highly recommend them to anyone looking for quality work.

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