Evan (tech) has taught me way more about soft water systems than I have ever wanted to learn…read more For that, I am thankful. I am also thankful for honesty, promptness and fair service. Thanks again to Evan and the rest of staff. Be patient people, they are busy, they will call you back.

Learned a disappointing, but valuable lesson about Davis Water Conditioning today. They will not…read morestandby their long-term and loyal customers. We tried to arrange a maintenance appointment for our two RO systems today, but Davis declined to service the units. Davis originally installed the units and has been servicing them since they were installed. Today we were informed they no longer service 'those' units. The RO systems have been working flawlessly but it's clear that Davis wants to coerce us into buying new units. This is nothing short of a scam. When asked if they could refer us to another service company, I was told to Google it

Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

Absolutely AMAZING service from Santos Bros Plumbing! They came out to help my family in less than…read more30 minutes, which was such a huge relief. They were able to diagnose the issue, explain everything they were doing along the way, and get everything fixed quickly and efficiently. It's not every day you find someone who is not only fast and knowledgeable but also takes the time to make sure you understand what's going on. We truly appreciate the professionalism, kindness, and excellent service! I would 100% recommend Santos Bros Plumbing to anyone who needs plumbing help. 10/10 service I would recommend them 100 times over! Plus I love the touch of the COWBOY Hats we love to see it here in the Central Coast yeehaw!

We had a very disappointing experience…read more We were charged an $89 service fee just for an inspection. The technician Nate diagnosed the issue as a simple diverter, which he himself said costs around $20. However, we were then quoted $700 for the repair. When we asked if there was any flexibility on pricing, we were told there is no negotiation -- but then were offered a $50 discount in exchange for leaving a 5-star review, which felt inappropriate and not genuine. The interaction became uncomfortable when we questioned the pricing, and the explanation given (overhead, gas, etc.) did not justify such a large markup for what appears to be a straightforward repair. For comparison, we had another licensed professional come out the same day. They applied the inspection fee toward the repair and completed the job for $200 total, which felt much more reasonable and transparent. Overall, this felt like a waste of time and money. I would strongly recommend getting a second opinion before proceeding.

Russ is the most honest contractor I've had the pleasure to work with in the county of SLO. He gave…read moreus an honest estimate and held to it. His employees worked as if they had ownership in the company. Clean, quiet, precision work that was on time. No up sales or surprises. Our awning added beauty comfort and protection from the harsh elements of the central coast. Russ's product looks like something out of a magazine or a high end hotel. We have the capability of full sun to full shade and everything in between. I can't thank shoreline awning & patio enough for their diligent and beautiful work. It's not often you find construction companies with integrity and honesty these days. If you are thinking of building an awning look no further there is only one choice in the central Coast of California.

We had shoreline install some sunroom walls under an existing covered patio. I asked them a couple…read moretimes during the install if it would leak and they assured me it wouldnt. As soon as it rained, water was leaking through the connection between the stucco and the sunroom wall. They said the leaks were because of the existing patio and they couldn't do anything about it . I'll give shoreline this, they tried to help by adding caulking and waterproof painting(not enough), and it helped a little, but I had to add another layer of waterproof paint that encompassed the whole area to really make sure it helped. After a year, the sunroom wall itself (not the stucco) started leaking in a few places. I had to caulk the leaks and still am having issues today. I would give them 2 stars for at least attempting to help, but the amount of stress I had over this made me give them 1 star. I wish they had considered all possibilities before even installing the sunroom walls. I would not use them for sunroom installation.

I did not use SCI for any construction work, but I wanted to leave a review because of how helpful…read morethey were with answering my questions about some issues I was having with another company's installation.

Everything has been great on our bathroom project from start to finish. Ryan came out to talk about…read moreoptions and take measurements within a couple of days of my inquiry and gave a very detailed quote within the week promised. Work started on the date we requested and communication was excellent at every step. When I had questions they were quickly answered. Everything was completed with excellent quality and workmanship. Electrical, sheetrock work, tile, paint, and plumbing is all great and the large tile in the shower is beautiful. Working with SCI is one of the best construction experiences we have ever had.

I had a great experience with 4G Plumbing. Julian arrived right in the scheduled window, was very…read moreprofessional. When he found an issue that needed to be corrected. I appreciated that he explained what needed to be done without putting down anyone else's work. But explaining why it was incorrect. Great communication and a job well done. He even discounted the quoted price after a hidden issue was found that he felt he should have shared prior to quoting. Highly recommended 4 G's.

Summary: An inexperienced technician, followed by an…read moreaggressive technician, followed by an owner who ordered the wrong part and refused to fix the error until it was too late. I still have the original problem, plus a new leak and I'm $1,300 out of pocket. Not recommended. Detail: I hired 4 G's to replace the anode rod in our water heater to deal with a persistent sulfur smell. The first technician didn't have the expertise to install a powered anode, which is the purpose built solution for this problem, and instead asked me to order a conventional rod from a supplier myself. We ordered it together on the phone. When the part arrived, 4Gs sent a different technician, who seemed more competent but was incredibly angry and aggressive from the moment he arrived (swearing, throwing parts around, ragefully hitting his tools, storming around etc). He later explained he was trying to leave town for a long weekend and hadn't expected to be sent to my job but the kid who was supposed to do it hadn't shown up for work. I understand his frustration but it was unprofessional to be so visibly angry in front of a paying customer. Making matters worse, we discovered the supplier had shipped the wrong anode that was ordered with the first technician, so we called the supplier together to resolve it. During the call, the 4Gs technician decided he didn't trust the supplier to get it right and insisted 4 G's order the part directly. I agreed on one condition: the rod had to be zinc or zinc-aluminum, because that is the entire point of the exercise. He told me his boss had "100%" ordered the correct part. Given how many errors there had already been, I spoke with the owner myself, explained exactly what was needed, and texted him afterwards to confirm. He never replied to the text, but the technician assured me it had been handled. The same technician later returned and installed the rod. A week on, the smell was still there and a leak had appeared. I called the office to confirm what had actually been installed: no answer. I called the technician: no answer. I texted him: no answer. Every call, voicemail and text over the next two weeks went ignored. So I held payment until someone would speak to me. The invoice didn't arrive for another three months. 34 days after it finally reached me, they got in touch, and I explained I was happy to pay but needed to confirm the right part was in the tank. By their own documentation, it was a 100% aluminum rod. Not what the job required, and more importantly, not what I explicitly asked for. Rather than offer to put it right, the owner produced one claim after another that none of this was their fault, against invoices, emails and texts that say otherwise. He had even recalled my zinc request himself on the phone when he called about his check. After many rounds of emails he did eventually agree to send someone out, by which point another contractor had already offered to sort it out for me, having heard the story and agreed it was unacceptable. The work was billed in full and paid in full ($1300) because in a dispute like this I'd rather take the high road and keep uncompromised grounds to leave an honest and objective review warning others about how companies like this operate.

Great service. Hired Advanced Septic to pump my parents septic tank…read more They responded quickly, serviced and inspected the tank. They showed up on time, and neatly did their job.

Wow, Glenn sold out to Clay. Didn't see that one coming. Glenn was a local legend in in the San…read moreLuis Obispo county septic underground as well as the local real estate community for about 30 years. The company started out in Los Osos in the mid eighties, eventually moving to Atascadero. In a world full of pretenders, Glenn was the real deal. A peculiar man to some, he followed the beat of his own drummer. Truly the end of an era. Advanced Septic will be missed.

Thank you Kurt, Chris, Eric & Terry…read more We really appreciate your expediency attending to our Well Pump failure in less than 6 hours! You are all true professionals and deserve the recognition! Dan & Erin Larson Templeton, CA

Prompt, professional & high quality work. From my phone call to them, to the fix (same day) we were…read moreback in business with our well.