I can't say enough good things about The Carpet Guys. They installed laminate flooring in my…read morebasement, and the final result is absolutely stunning. The space looks completely transformed. The attention to detail really stood out... especially the edging and finishing work. Everything is crisp, clean, and perfectly aligned. It's the kind of craftsmanship you notice immediately and appreciate more the longer you look at it. The team was friendly, professional, and incredibly efficient. They showed up on time, worked seamlessly, and clearly knew exactly what they were doing. Just as impressive was how meticulous they were with cleanup... when they finished, the space was spotless. You'd never know a major flooring install had happened. This was one of those rare home improvement experiences where everything went right. High-quality work, great people, and a beautiful end result. I'll definitely be using them again and recommending them to anyone looking for flooring work.

No comment at this time!!! I spoke with the company. They offered to make things right. I throughly…read morebelieve it should have been correct to beigin with.

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

I saw that Alexander's was highly rated on Yelp for carpet stretching and repair. I HAD several…read moreseams that were shredding thanks to our cat, and after 11 years the carpet had stretched in the upstairs hallway and on the staircase. These folks arrived at the exact time they had stated, did a quick walk-through and got right to work. Alex stretched carpet in several areas and his wife repaired doorway seams simultaneously. We had thought we might need new carpet but decided to try Alexander's, just to see. WHAT A FANTASTIC JOB!!! Our carpets looked as good as new and we no longer think it needs to be replaced. In addition to great work, these were some of the nicest people we have ever had work on our home. I will not hesitate to use them again! I originally thought the quote was high but after seeing the work, and getting to know these folks after a few minutes, we paid extra.

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Excelent company! Very honest, trustworthy and they do a fantastic job. We have used Villa many…read moretimes for carpet and now our new kitchen flooring. It's nice to know there are still reputable companies that you can rely upon without hesitation.

You won't find better people than Dan and Carol! My mom was their biggest fan, so we chose to go…read moreto this place based on previous experiences. PLUS let's all support local family owned businesses. Our situation was difficult with an elderly father, and Carol was immediately understanding and so helpful. Dan is so pleasant and understanding it too, totally helped our situation. It was like working with family who cared. From moving furniture, to install of carpet, we certainly couldn't have asked for better quality, consideration or service. While we had one small hiccup on original installation date- the date was changed-upon newly scheduled date - everything went smoothly and the installation was perfect. Many of us struggle trying to update elderly parents homes, or maybe just freshen up your own place. I promise this is the place for you. It really is a MUST place to use for services needed. Thank you Villa Carpet you exceeded our expectations!

Best experience ever! I had the majority of my floors done throughout the house along with my…read morebasement stairs and from beginning to end, the process was a great customer experience. The installation was professional and efficient. My floors look amazing! Highly recommend them for flooring and installation!

Sam and company did an outstanding job with our 2nd floor stair runners and basement flooring. He…read morewas professional, efficient, and him and his team paid great attention to detail in our old/historical home. We would definitely recommend them for flooring and installation!