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    The Carpet Guys

    2.9 (270 reviews)
    Open 9:00 am - 6:00 pm

    Services - The Carpet Guys

    Carpet installation

    Carpet removal

    Floor installation

    The Carpet Guys Photos

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    I love that "Joe" responded telling me that he could not find my account or any record of me doing business with them. It might be hard. Without any of my information. It's unfortunate. You do not have any transactions of my calls. I have all of my calls written down date time and who I spoke to. Yeah, I'm sure you'd love to help! Ugh This is exactly why no one should use the service. Very unprofessional. I would never use this company for carpet again. Ever! Not only did the man who installed the carpet bust up my baseboards, he didn't even acknowledge it until we brought it up. All he said was "sorry" A few months later, this carpet just started snagging. There are currently 12 snags in this carpet and I cannot vacuum it with a regular vacuum because it will pull and tear at this carpet. I have left an online message with a chat box. And I have called three times and left messages with three different people and no one has called me back.

    Recommended 1 800 Painters which they are affiliated with, attached pics are what a horrible job they did getting paint on everything,they didn't tape off very well. Then the out sourced carpet installers show up with wrong carpet, had to come back later and rush through process...not happy for the money we spent...don't recommend.

    Primary bedroom
    Craig C.

    Just had a 1500 square foot condo refloored with LVP by the Carpet Guys, great flooring product, best total job price versus 4 other estimates by several thousand dollar...pulled old carpet and prepped for installation. Installer David Hunt did a meticulous job from start to finish and his and the office communication was above board. Request him for your next job...highly satisfied! Only naysayers give less than accurate reviews, and our experience was 5 stars all the way...thanks Carpet Guys and David Hunt for sure.

    Guest Bedroom.

    Overall I had a great experience! I'd like to highlight the exceptional service provided by two of the installers--Jorge and his son, Randy. They were professional, courteous, and a pleasure to work with. As a dog owner, I needed flooring that's durable, pet-friendly, and still looks high-quality. I'm happy to say I'm completely satisfied on all fronts.

    This is my son's room. The carpet was over 20 years old and disgusting. I have dogs plus I foster dogs and cats, so you can imagine how gros
    Jennifer M.

    OMG I am so happy with my new floors!!! Other companies told me my job could not be done, but the Carpet Guys didn't say no. From the sales consultant, Nicholas, to my installers, Mario Sr. and Mario Jr., I had the best experience with an amazing outcome. The Marios are the hardest working men on the planet and were meticulous, and just the nicest guys. The price was amazing, too. I had expected to need to finance the job, but my tax return covered the whole thing. I highly recommend this company!

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    4 months ago

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    23 days ago

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    2 months ago

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    9 months ago

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    Joe Z.

    Thank you so much for your positive review!

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    1 year ago

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    4 years ago

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    1 year ago

    They gave us such a bad carpet job marks on carpet, missed spots and terrible quality was very upset and it cost 100 dollars for a closet!!

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    1 year ago

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    1 year ago

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    Joe Z.

    Thank you for the lovely review!

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    2 years ago

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    2 years ago

    Eventually we were able to get a refund from The Carpet Guys for the installers not removing our old carpet as written in our contract.

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    2 years ago

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    Page 1 of 7

    Ask the Community - The Carpet Guys

    Review Highlights - The Carpet Guys

    ordered the carpet in my home from the salesman Joe who was great...

    Mentioned in 18 reviews

    Read more highlights

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    The Flooring Company - #TheFlooringCompanyLLC #FlooringMichigan #carpet #Vinylplanks #Hardwood #Tiles

    The Flooring Company

    (18 reviews)

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

    Epoxy Coatings & Paint - After Bridge handrails refinish into living room

    Epoxy Coatings & Paint

    (5 reviews)

    I had a complex color scheme that they said they would be ok with. I asked them to use a particular…read morepaint company as that company had the exact paint colors we wanted. They used a completey different paint brand and the colors weren't right. They also obviously did not tape (there are wonky lines and areas where paint overlaps other colors) and there are flecks of paint on the toilet and flooring and other random places. This is the sort of quality you would expect from paying your friend's kid a few hundred bucks, not the work of a professional that cost thousands of dollars. Pretty disappointed. Edit: They responded with some pretty bold lies. I have email proof that I requested the paint brand that I requested. Also, anyone who tries to blame the wall for the bad paint job obviously isn't very good at their job. The paint lines overlap in places and the lines aren't straight at all--it is obvious they just eyeballed it without taping things properly. They originally said it would take six days to do, but they rushed it through in three because they double-booked themselves on another job. Every time people come over they comment about the wonky paint job and the paint flecks everywhere. None of these problems should ever exist at the price point they are charging. Professionals get things done properly; they don't provide a list of excuses. Be prepared to babysit them and check every step of their work if you do hire them or else who knows what you will end up with.

    I am really happy that I decided to use this business for a paint job at my residence. They did…read moreexcellent work! the owner was fantastic and very professional. I will definitely be using this business again in the near future. The price they quoted me was also great and I did not feel like I was being over charged especially with all the rooms I was requesting being painted. 10/10.

    Amazing Floors

    Amazing Floors

    (9 reviews)

    We spent several months researching and getting quotes from numerous floor companies. We just…read moreweren't happy with the products others had, or the fact that they all wanted to rush the install. Nor would these other companies remove and replace baseboards. So we finally stumble across Amazing Floors. From my first phone call with Frank, to my quote experience with Daniel (owner). They treated us very well. I did not have to negotiate for an hour for a better price. Daniel gave me the best price out the gate. This price also included removing old flooring and baseboards, and installing new flooring and new Baseboards. The price even included repairing or replacing any damaged subfloor areas. Within reason of course. I did have 3 small sections of subfloor that need to be replaced. So just want to point out. All these big box companies I received quotes from would only do half the work for double the cost. Selecting then product, Frank was super patient with us when we went to the show room. We finally narrowed down to two options. He let us take large samples home so we could set it in different areas throughout the house to see which one we liked best. Once we made our decision, the rest was pretty seamless. They scheduled our install date, we had to change it a couple of times and they totally worked with us and were understanding about it. Install day arrives. The wife and I moved most of the furniture to the garage. I wanted the team focused on doing my floors, not moving my furniture around lol. The tore everything out on day one. Prepped and cleaned the subfloor and started laying the LVP flooring we selected. Should note, they also fixed any floor squeaking areas too. So they installed about 3/4 of the house on day 1. Then day 2 finished the flooring and installed the new baseboards. ( please note - a few weeks before my install date. The company dropped off my baseboards per my request. So I could paint them before hand.) so glad we did this, it made life so much easier. All I had to do is cover the nail holes and touch up. The Amazing floor team was very professional and courtesy at every level. We are so happy with our floor install. We will for sure use them on the future. I highly recommend using this company for your flooring needs.

    Amazing professional people. Great quality, value &…read more gorgeous floors! I highly recommend them!

    The Carpet Guys - flooring - Updated May 2026

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