I travel locally for a work and it's more cost effective for my employer to rent a car than to…read morereimburse mileage. I've done two long term (four or five week) rentals in the past few months. Both times the reservations were made through my employers booking system and I had no issues picking up the car on site at the Glenview location. The process for both picking up and returning cars is quick, and they've always been adequately staffed. On each occasion, I was also able to chose from a couple of available cars, which is a plus for me - I need something to schlep a few boxes in but don't need something overly large for just me. I should mention that the registration was expired on the first rental. I called right away when I noticed, less than 30 minutes after leaving this location. They didn't have the updated registration and assured me they would look for it. I never heard from them - and I had the car for four weeks. Not a fan of risking being pulled over on my daily travel (and I understand that Enterprise would be ticketed, not me - but who wants the hassle?), I changed cars after four weeks. The staff tried to convince me to keep the same car despite the new reservation and *still* lack of updated registration (by the time I returned that car, it was five months expired). Customer service has generally been good. Cars have been clean. I have another rental in a couple of weeks and then will need cars again in the spring. Enterprise is our preferred rental company so I'll be back as long as this makes sense for my job. ...But also? Someone should remind their manager that there's still an indoor mask mandate in Illinois. Regardless of how he feels about that or COVID, he should put a mask on for customers' benefit as long as the statewide mandate remains in place. I intentionally avoid interacting with him when in the store.

I booked a car under my insurance claim as my sons car was totalled. The agent asked for the claim…read morenumber and approved it all and i was set. A day earlier i reconfirmed with a Libby at this location and everything was fine. Upon arrival they did not honor the reservation and came up with false excuses saying they had no more vans due to college moves, that my claim was closed [COMPLETELY FALSE] It is still active and i called my insurance again to reconfirm. As he saw i was so upset that a confirmed reservation was not honored and no one ever called me to tell me there was any issue in fact, Libby confirmed it again the day before, he then tells me he has a van but he has to charge me full price $125 vs $73 the discounted claim price. WOW how unethical how wrong in every way. This place used to be good but its gone south and now they lost another customer who lives 2.5 miles away. HORRIBLE in every way. Left stranded last minute so i rented a minivan from AVIS instead and they know what good customer service looks like

We had to wait over five months to get plates for the Insight because the Honda dealer screwed up…read more Carlease sent us a dealer plate to use in the meantime. It still was a pain trying to park in monthly garages. Carlease called and again compensated us for the hassle. After some back and forth it really sounds like this business model is make or break on which dealership the car is coming from. Again, Carlease is probably good for luxury vehicles but not sure of the feasibility of the service for the rest of us peasants who want regular cars.

This is a GREAT concept! NO brain damage, NO delays and NONE of those typical lies you can expect…read morefrom traditional dealerships! These guys at CarLease.com are really SUPER - and they keep proving it time and time again! I dealt with Carl there (Carl knows his stuff BIG TIME) and he did 99.9% of EVERYTHING for 3 of my friends and eventually for my wife and I as well - and they delivered our new vehicles right to our home on a Saturday morning! All we had to do is sign... It was a piece of cake - and with zero aggravation; PRICELESS! In short, if you're a busy person that has no time for a 4 to 6 hour dealership NIGHTMARE, then I strongly recommend calling CarLease.com and ask for CARL. He not only gets you the best price on your Lease, but all you have to do is SIGN & DRIVE! Opaa! Nothing better!

Dealt with a great customer service representative, Robbie, when picking up a minivan while having…read moreservice work at BlueSky Automotive. The car rented, a 2024 Kia Carnival, was perfect...clean, low mileage and well-maintained. Robbie was thorough in explaining the options of the van. Saved me a bit of time reading a tome for key functions. Checkout and checkin are fast, accurate and efficient. Both Rob and Robbie are super to deal with. Give them a shot...great experience!

No complaints. While my car was in the body shop from a fender bender, I got a rental from these…read moreguys through State Farm (the other driver's insurance). State Farm set up everything. All I had to do was to call this office and tell them that I was ready for the rental. I tried to set it up a couple of days ahead of time, but they said "Just call us when you're ready." I was skeptical, but when I called, they sent a Lyft to pick me up within ten minutes. There were three guys that afternoon and they seemed busy, so it took about fifteen minutes to hit the road. Not effortless but not painful at all. Drop-off took about ten minutes, plus a drive back to the body shop. The guy that I dealt with both times was cool to chat with. He was working by himself that second day--with another customer ahead of me and the phone ringing off the hook--but totally kept his good humor. Great customer service. I had the car for a week and a half and didn't have any problems. As a side note, I will never buy a Kia Forte, but that's got nothing to do with Hertz.

I already reviewed this dealership negatively due to not receiving the key for my wheel locks…read more(which I found out when I got a flat), they never sent the touch up paint, and forgot to give me a charging cord for my plug in hybrid! I'm adding that I did follow up with their customer service as the reply from customer service rep Brianna suggested. Left 2 messages and never heard back. Seemed important to update that there was no follow up.

Horrible experience. George was our salesman. Not helpful or useful. Forgot to give us a charge…read morecable for the XC90 plug in. Not at all apologetic when we had to come back! The car was a $70,000 dollar car with only 8,000 miles on it. Now I'm at a tire dealership to fix a flat and the tire key for the bolts is missing along with the bolts that are non locking that should have been in the kit. Also was supposed to send touch up paint and never did. This will make it hard to buy another Volvo because of the lack of interest in customer service. Thank God for Madison WI fields Volvo. I drive an hour just to get service from them because they are miles ahead of Waukesha and light years better than Northfield IL Volvo!!

The team did a awesome job using some state of the art ceramics. The ceramic coat on the paint…read morecreates a deep lustrous shine. I have had black cars before and none had the deep gloss of my GV60 with Gtechniq Crystal Serum. The finish repels water and dirt. Super easy to clean and then dry with a leaf blower. Like RainX, the coating on the windows sheds water with little need for wipers. What I was very pleasantly surprised by is how effective the ceramic tinting of windows and windshield turned out. It is not just hype. This stuff really blocks the heat. If you hate getting into a hot car in the summer, this is your solution. I was suspicious of putting it on the windshield, but the ceramic tint does not impair visibility in any way and blocks the infrared as advertised. To comply with Chicago regulations I did 50% on the front windows. Once again blocks the heat but not the view along with sufficient privacy when viewed from the exterior. Not cheap, but a worthy investment on an expensive vehicle. I highly recommend.

Had an awesome experience at Chicago Auto Pros! Took my 2025 Civic in for window tint and ceramic…read morecoating--Dom was super helpful and took care of everything from start to finish. The ceramic tints not only look great, but they make a huge difference in keeping the interior cooler, especially on sunny days. It's noticeable how much less heat builds up in the car now. (the same goes for holding the heat on those cold winter days) The ceramic coating also came out flawless--super glossy and really makes the paint pop. Great quality work, great communication. Highly recommend!

Competent but bait/switch dishonest, Emergency use only suggested as there are quality providers…read morearound.

Ivan and his team, especially Brian, do fantastic work. They really know "older" cars soup to nuts…read moreand are a pleasure to work with. I highly recommend these folks!

Me and family booked this party bus expecting a great time. Before leaving destination Sharon…read morewasted 30 minutes of dear time going over rules for the bus , do's and don'ts, and complaining about how many passengers were present. Upon leaving we couldn't get the Bluetooth to work on bus, radio was static the whole time and Sharon couldn't help us with that issue. The ride was rough and honestly this has to be the worst party bus I've been on.

I booked their services for a special birthday dinner party. The driver Sharon was very curt and…read morenot pleasant at all. The music would not Bluetooth, the radio was static. So, no music on the bus all the way to dinner. She hit all the bumps and potholes. Turning corners fast and knocking us against each other. Late coming back to get us from dinner almost 30 minutes. NO APOLOGY. Upon drop off she didnt even acknowledge the end of the trip just drove off after we got off bus without a word to me. Needless to say she ruined our special day!! The owner Maurice Turner did not accept responsibility for her actions offering a discount on a future booking. I THINK NOT!!!!

Bhutta Limousine Service is one of the best transportation services in Chicago. I used their luxury…read moresedan and SUV service for airport transportation to O'Hare and Midway airports, and everything was perfect from start to finish. The chauffeurs were courteous, the vehicles were spotless, and the service was very professional. Highly recommend them for downtown Chicago transportation, suburban rides, corporate travel, sprinter service, and stretch limousine rentals.

Great service!! Company is great with response time. Driver was courteous, polite and on time.read more

Had my tires from Tire Rack shipped here and Manny was awesome. They installed them asap, did a…read moregreat job and it cost me less than what tire rack quoted me. I highly recommend and will be bringing my car back in the spring to switch out my winter tires.

Manny is extremely honest. Tells you upfront what the cost will be. I used to go to him when he was…read morein Winnetka too. Always happy. Recently I made a huge and stupid mistake. I poured antifreeze in the windshield washer compartment. Windshield washer liquid is orange and this was pink same type of bottle. I was really worried I ruined my car. I brought it to Manny, he gave me an estimate and said I could wait. In the end he charged me 1/2 of the original price because he was able to flush it out. I'll be a loyal customer forever.