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    Avis Rent A Car

    2.4 (7 reviews)

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    Old Harbor Bike Shop

    Old Harbor Bike Shop

    2.1(63 reviews)
    27.6 mi

    Avoid at all costs - UNSAFE CARS & Zero care for customer safety…read more We ended up at Old Harbor Bike & Moped Rentals because Aldo's screwed up our Bronco reservation and sent us here. Their boss agreed over the phone to "hold" a PT Cruiser for us while we walked over from Aldo's. When we got there, no one at the desk knew what we were talking about. We waited in line for 35-40 minutes before someone called the boss again and was told to hand us the PT Cruiser. At first, we were genuinely grateful that this location was able to step in and get us any car after the Bronco disaster but that relief disappeared almost instantly, and it became very clear we just traded one mess for another. The car was already running in the lot, and once we got in, we saw every dashboard warning light on check engine, battery and a portable battery booster just sitting in the back seat. No one mentioned any issues with the car, no warning that it might not start. Within the first couple of hours, it stalled repeatedly. We were stranded in a parking lot with no cell service at one stop, forced to try starting it over and over until it finally turned over. Later, it died again before barely restarting. The suspension was shot and it felt absolutely unsafe to drive even on main paved roads, never mind the island's dirt roads or side parking spots. We avoided certain roads entirely because the car felt like it couldn't handle even a small bump. It was slow to accelerate, rattled constantly, and genuinely felt dangerous. We were so nervous about getting stuck somewhere else with no way to call for help that we cut our rental short by hours and returned it early. When I told the woman at Old Harbor about the problems, multiple stalls, dangerous suspension, dashboard lights on from the moment we got in... she just stared at me, said nothing, and took the keys. No apology. No "we'll look into it." Nothing. This car should never have been rented to anyone. It was unsafe, unreliable, and clearly not maintained. And the complete lack of concern from the staff when I reported the issues says everything about how little they care about customer safety.

    It's not just this location but with the prices listed, you're better off bringing your own bike or…read morecar if you can. For cars, it's anywhere from $70-95 for one hour and goes up by $20-50 each hour plus a mandatory $10 insurance fee. For bikes it was $27.50 for 4 hours but a majority of their bikes are more like mountain bikes so they're harder to ride. The staff is very friendly and understanding about switching out bikes so they get 5 stars but the price is definitely a 1. Bikes come with a helmet but I didn't see any locks. However the island seems safe and lots of people feel comfortable leaving their bikes in the racks unlocked without getting it stolen. Hopefully it stays that way.

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    Old Harbor Bike Shop - PT Cruiser

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    Old Harbor Bike Shop

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    Hertz Rent A Car

    Hertz Rent A Car

    3.7(3 reviews)
    46.4 mi

    Amazing, outstanding service! I have AAA, I was picking up…read morea rental car and the Hertz agent at this location handled everything perfectly.. There was no reservation so she contacted AAA and straightened everything out while I watched and waited. They go the extra mile to take care of your every need. The owner came in and was just as gracious and congenial as the representative. As a small business owner myself we all know how important customer service is. They even came the next day to pick up my car at the garage. Hassle free trouble free. I will most definitely use them again! Big Kudos to a well run business, it makes our lives so much easier and an absolute pleasure when mishaps happen

    Do not use the national hertz # when making a reservation here. The national 800 number sold me a…read more"Guaranteed" ($ down, non-refundable) reservation for my wife for an SUV. She called them (this office) and they said "No reservation and no SUVs". This is a very sad comment on the hertz national desk, I am assuming. In the future, I'll call the local office where I want to pick up the car, only. Been dealing with hertz for decades. First time they've screwed up anything like this; very disappointing. One hypothesis is that local hertz-es are franchised, or something; regardless they are not connected to a single national computer in anything real time. Called them to complain. Everyone is very nice, but they don't have an answer as to what I should do in the future.

    Avis Rent A Car - carrental - Updated May 2026

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