Do not use this service. They are dishonest and rude. I…read morebooked a 2-way trip to Logan and had to cancel the first leg but kept the second going back home. Chuck was angry when I canceled and said 'no one ever cancels a trip?!' What? Then I found out my credit card was already charged at the time of booking, not a hold. When I asked for the credit I was told I had to wait until the end of the month for a check!? When I received the check they deducted a 3.5% processing fee out of it because of their mistake charging me too early. That's not my problem for their bad business practice! I'm still waiting for the processing fee but doubt I'll get it back. He laughed at me when I asked for the processing fee back because it was only $10... unbelievable.

Eh. Too many variables…read more Honestly had no idea what this was costing me until after the drive and I was emailed the bill. I made the reservation less than a week in advance and they were able to accommodate which I appreciated. The gentleman was nice enough. It was a short one way from the Pier in Narragansett to The Newport Resort Cambria Hotel for a wedding party after a rehearsal dinner. The price was high but I was just relieved to be able to provide this service for our guests. I didn't want our guests to have to wait around so I opted out of Lyft or Uber for transportation. If I had gone with either service I could have saved myself $100s. They sent a 10 passenger Mercedes bus which fit everyone comfortably and got them home safely. I would just plan better next time.

Island transportation has really been great. I have used them several times to take to Boston Logan…read moreairport. They have always shown up early for pickup. I have had them pick me from international fights without any problems. The communication has been easy with flight status changes. The vehicals are very nice and comfortable and clean. The drivers are true professionals. They drive safely and are courteous.

Superb car service from Newport to Logan. Highly recommend! Kevin is a the owner and he drove me…read more Very personable. Beautiful car fully equipped with snacks, charging ports, newspaper, and even wine!

First time to use a carvedilol right service service. I wrote a super review for the trip to Logan…read more The return trip the morning that THE BLIZZARD was to start really really impressed us. Our plane was 4 hours late arriving after midnight on Sunday. David was right there in one of their wonderful cars . He was phenomenal and delivered us to the Cape at 2:30a.m. and was charming. He carried our bags inside for us, and he still had an hour+ ride to his home. I need to mention that we are elderly and should not have worried that someone would be there. They were there and with chocolates!!

All I can say is WOW! My daughter was traveling alone and I was looking for a ride service that was…read moretrustworthy and reliable. I found that and so much more. Dean (the owner) reached out to me personally to go over any questions or concerns that I had. He even shared his phone number in case something else came up. He was always responsive, professional, and very kind. My daughter's driver, Todd, went above and beyond. He reached out in advance with his phone number, willing to answer any questions I might have. He kept me updated on her flight. He not only got her to campus safely, but waited while she got checked in, took her bags to her dorm, and sent us a pic of her in her new space. It was so much more than we could have hoped for. My daughter was delighted with the surprise of chocolates and water in the car and she loved chatting with Todd. He is an absolute gem. I wish I could give this company more than 5 stars. Truly. If you need a ride and you're around the Providence/Boston area-don't hesitate to give them a call. You won't be disappointed!

Freedom Car Service delivered an exceptional luxury transportation experience from start to finish…read more The vehicle was immaculate, the driver was professional and punctual, and the entire process was seamless. We used Freedom Car Service for a private transfer in Rhode Island, and the level of service was exactly what you expect from a premium black car company. Communication was clear, timing was perfect, and the ride itself was smooth and comfortable. If you're looking for reliable airport transportation, corporate travel, special event transportation, or a high-end car service in Rhode Island, Freedom Car Service is an excellent choice. Professional, dependable, and truly first-class -- we will absolutely use them again.

Great ride!! Super clean and comfortable car with an extremely friendly driver. Would 10/10…read morereccomend for people in the area looking for rides.

Avoid Flynn Automotive at all costs. We brought our car in for a noise, and they claimed they…read morecouldn't find the issue. Days later, the car broke down completely, leaving us stranded and stuck with a $200 tow bill. The real problem -- a belt issue -- was misdiagnosed, and now we're paying even more for a belt tensioner and idler pulley replacement. To make matters worse, I spoke with two different people at the shop, and both told me that because I hadn't mentioned the noise when I dropped the car off, they didn't do anything about it. But the noise was obvious the moment I started the car in their parking lot -- so blaming me for not pointing it out is unacceptable. Their failure to properly diagnose a straightforward issue has cost us time, money, and trust. We will not be returning, and strongly caution others against relying on this shop.

Customer service is not important to Flynn, $$$$$ are…read more Came in with a diagnostic from Auto zone (after spending Thousands the week before ) showing what part should be replaced and instead of quoting an hour + the cost of the part $21 on Amazon, they quoted $424 for a less than Ten minute job. Insisted that even though we had a print out showing the error, they had to charge to do thier own reading. The representatives at the counter have no discretion and customer service is not in their vocabulary. If you fail to take care of your customers, there are others that will. Greed should never overide customer service. When it does, it is time to find a more customer focused provider. The owner Vinny brushes off everthing. Well, no worries with word of mouth, perhaps at sometime he will understand customer service.

I've used Sentinel for a few long distance trips (Rhode Island to Virginia) and short trips to…read moreLogan Airport as well. I've only ever had Tom as my driver. He is always prompt, professional, friendly, and courteous. The car is always spotless. My dog has also come with me on the long distance trips and they are extremely accommodating. The dispatch / people who make the reservations are also friendly, courteous, and professional. So glad that I found Sentinel! 100% recommend.

Always professional and friendly. Great service- helpful and…read moreknowledgeable. On time and beautiful vehicles that are always clean and well maintained

We have used Rachel's Big City Transportation several times to get to/from Logan Airport and to the…read moreBoston Cruise terminal. Each and every trip has been awesome. Beginning and ending a vacation can be stressful. But it doesn't have to be. Rachel's team is a well oiled machine. They pick you up and drop you off in your driveway. You get communications before you arrive at Logan, where they will pick you up, a picture of the vehicle and driver name. You can't imagine how wonderful it is to get off a plane, grab your luggage and just step outside the terminal to find a member of Rachel's team waiting for you. If you are thinking of doing it yourself here is a reason why you should not. We ran into a family on our vacation that drove to Logan and find the parking garages full. They had to valet their car without knowing where it was going. When they arrive at Logan after their flight, they have to go to the parking garage and find a valet. And then wait for the valet to go and get their car and bring it to them. Is that how you want your vacation to begin or end? You can trust Rachel and her team to take all that worry and stress away.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

Excellent service. Hired for dinner in Providence Drivers are professional, safe, courteous, and…read moretimely. Family owned business. Great fleet selection; very clean and maintained extremely well. Will be driving with them again!

From the owner: Our business offers Private chauffeur services and meticulous Mobile car detailing. Whether you…read moreneed reliable transportation or expert detailing to keep your car in pristine condition. We provide top-quality solutions to meet all your needs.

Called recently to see if I could get in to get my vehicle inspected. A very pleasant young lady…read moreanswered and helped me set up an appointment. I arrived at the appointed date and time and was greeted warmly. They took my vehicle right away and took care of the inspection without issue. Thanks for the prompt, pleasant and efficient service!

Really great for up charges and not addressing the issues . Head over to the BBB to read my full…read morereview! Save yourself some dough and head to the place .2 miles from there that starts with a F! I was appalled.