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    Avis Car Sales

    2.6 (27 reviews)
    Open 9:00 am - 7:00 pm

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    And who looks stalking my LinkedIn profile, it's Jose lol!

    Totally Unprofessional, my experience was not the best at all! Came to look at a car and Jose came out his office screaming at me like a madman because I asked about price the day before and left without a deal. According to the GM Jose suffered a heart attack and has been irritable towards people since then. Which you would think would make someone more humbling but I wouldn't know. I purchased a car only because I already had prearranged plans with the car or else I would've never came back and escalated my interest with Jose up the proper chains. Also The finance manager I signed papers with was also disrespectful and weird. He said he had other clients needing to sign so I got up and so I stopped and told him he can let them go first. I went over to the GM office and he said he didn't like that specific financing guy either and wished I was there earlier to work with the one I spoke to on the phone. He also said if it was up to him Jose would be gone but all he can do is report to HR which I'm sure never even happened. All of this felt scripted to me and again if I didn't have plans for the car already I wouldn't have never stepped foot back in this place. If you know you're stuff and challenge them they act like children not salesman. I'm most likely going to follow through with my complaint againt Jose with the Better Business Bureau or Consumer of Business Protection Bureau because it was absolutely ridiculous and possibly racially motivated. Also apparently they aren't allowed to fill up the gas tank more thank $10 so the car is given on E or at least that's what I was told. I didn't really care it's $40 buckets whatever. Don't listen to the reps when they promise you things that you can comeback to get cause there's a paper at signing specifically saying they won't uphold any promises made after the sale. *aslo just found Jose Mateo stalking my LinkedIn

    Ford F-150 XLT

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    5 months ago

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    Great staff! Very professional and kind. Good selection of cars and excellent treatment. Highly recommend!!

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    Lexus of Winter Park

    Lexus of Winter Park

    (301 reviews)

    This was my first time coming to Lexus of Winter Park for service since I usually go to the Orlando…read morelocation where I purchased my car. Honestly, getting an appointment lately has been frustrating because of the system change -- the website kept glitching and refreshing, and when I tried calling, no one picked up. Not the best first impression... but I'm glad I decided to stop by in person anyway. The dealership itself is very spacious, clean, and modern. The staff were friendly and welcoming, which made the experience much better. One of the advisors there was absolutely gorgeous -- seriously looked like she could be modeling -- but beyond that, everyone was professional and helpful. Even though there weren't any openings for the same day, they really worked with me to secure an appointment and made the process feel smooth after all the earlier frustration. I appreciated them taking the time to help instead of just turning me away. Overall, a very positive experience so far. Let's see how everything goes when I come back next week for the actual service, but first impressions inside the dealership were great!

    I really like my Service Consultant, William Marshall, who cares and knows his job well. He assured…read moreme on the car inspection. I had a concern over the alternator, and he had it inspected. It turned out the battery was bad, not the alternator. This dealership offers the VEP lounge with massage chairs and refreshment and snacks, which is a plus.

    Holler Honda - Inside

    Holler Honda

    (267 reviews)

    I had a wonderful car buying experience at Holler Honda. They have the best price guarantee so…read morethere isn't any haggling, the price you see is the best price. They also don't work on commission so they aren't just trying to make a sale so they can get their piece of the pie. Peter was absolutely fantastic! This was the fourth car i've purchased from a dealership and I've never had the sales rep be as knowledgeable as Peter was. I was SO impressed! It was apparent that he cares about what he does and is passionate about it enough to take the time to learn EVERYTHING. He gave me an in depth response for every question is asked. I can't say enough good things about him! We dealt with Mike for finance and he was wonderful too, talked me through the paperwork and add-ons and was patient while I asked all the questions. Lastly, Wiz was super friendly and helped with my trade in. Overall, this was a great buying experience and i'm so happy with my new car!

    I bought my first Honda here during the pandemic. Had a great experience then, and I'll usually…read morebring my car in for services here now. There was only one time where I was quoted a ridiculous amount of money for 4 new tires and I remember turning around and looking at their black board right there in the middle of the service center area and seeing the summer special going on for tires and asking: "So, why can't I get in on that deal?" What do you know, he went back to talk to someone and I got in on it. Maybe he was new. Also, I would say, go on their website and check out the service specials they've got going on. I have never had a problem with them honoring the coupons I bring in. Granted; its more expensive to get your car serviced here then say, Firestone or Tiresplus but if anything happens to the car and they've serviced it, they take responsibility for it. While you're waiting there's an area that has surprisingly great coffee, and snacks. Make sure you make an appointment for your service or you risk being turned away due to unavailability; especially if its days before a holiday.

    Classic Mazda - Bad Mazda cx90

    Classic Mazda

    (127 reviews)

    I originally posted a bad review after I purchased a vehicle from Classic Mazda and have had no…read moreinteractions with the sales department, but I must review the service department in a totally favorable light. Since my purchase, I have brought the vehicle to Classic Service and it is always a satisfying experience. Wait is sometimes long but that must mean that they are good at what they do. Service Manager Gary Moretti is the most knowledgeable, honest customer oriented person in the business! Always offering cost cutting tips not sacrificing safety or things that should be done, has made me trust him implicitly to listen to his suggestions every time I bring the car in. The most recent visit resulted I. The news that a new battery was needed. Gary remembered that mentioned it had been replaced "a while ago" in Tallahassee (where the battery basically blew up). Gary then contacted the Tallahassee location (Gem Mazda) and found that I was still under warranty and saved me the cost of a replacement when I didn't even recall that. He looks out for all of his customers and my appreciation and trust keeps me returning to Classic Mazda for the past 8 years.

    FINAL UPDATE: I…read morewanted to start fresh with a new and improved review that accurately conveys my experience with Classic Mazda without putting them on a pedestal or vilifying them. Additionally this review serves as a cautionary tale for the naive customer like I was. Shawn and Vince with sales were great, and Julio in Finance was as well I still believe these individuals deserve a shout out for their phenomenal customer service. I did not experience haggling or anything of the sort like you expect at a dealership, and left happy on day 1 January 21st. I even got a coupon for a complimentary first oil change because of concerns I had about the car. However, I ran into trouble in paradise on January 27th, less than a week after purchasing the vehicle. I had an engine light on for a cylinder 4 misfire. I had not even driven the car for 300 miles at this point. Understandably I was frustrated with Classic Mazda because I felt like a thorough inspection of the vehicle should have indicated that some additional maintenance needed to be done. However the inspection only really stated that the previous oil change was failed and that the front breaks would need to be replaced soon. Long story short, another issue appeared and eventually a trusted independent mechanic was able to determine that my alternator was bad. I do not want to use accusatory language here, but I do find it weird that the dealership was in no way aware that the alternator was no good during point of sale. Maybe they weren't and I am unlucky BUT I am definitely mentioning it in this review for those that may be more educated on these matters. The big point I want to make is that when you buy a car as-is and the 5 day/300 mile warranty is up, you as the customer are responsible for any repairs that the vehicle needs. I tried to get Classic Mazda to do a good-will repair since the issue happened so soon after purchase but the most the GM could offer was a discounted diagnostic. I was naive, and now I know better and am looking to educate people who are new to buying used cars as-is. IF you buy newer cars at this dealership I imagine it's a wonderful experience for most. But if you're like me and buying from the 'Vehicles Under 15k' section please be cautious. I wasn't and I have had to already spend too much to repair the car when I have had it less than a month now. As long as you go in educated and prepared you should be fine and as a whole this dealership isn't awful like some I have heard about.

    Greenway Dodge Chrysler Jeep

    Greenway Dodge Chrysler Jeep

    (399 reviews)

    East Orlando

    Bought a Ram 1500 in 2020. Experience was the typical car buying Kabooki dance…read more Where they have excelled is the service department. Had an issue with the steering box and they were the only dealership that could figure it out. My local dealer was clueless so I drove back to Orlando and told them you have my truck until you figure it out. They did. I have been taking my truck here ever since. Over four years of routine preventative maintenance and a few warranty things. Even worked with me on my visors when they failed. They gave me a loyalty discount. Ask for Tyrese as a service rep or Trace. Both will make sure things are taken care of.

    Worst car repair experience EVER…read more.. On 3/24, after years of sharing a car w/my husband, I woke up & just felt it was time to buy a car. Still in my pajamas, I plugged in a few requirements - clean car fax, service history up to date, under original warranty, black exterior, & under 25k - that's it. I didn't have any particular vehicle in mind. I was getting what I needed - not what I wanted. 1st car that popped up was a 25 Jeep Compass. My son likes Jeeps so I hit the buy button after checking the service history, warranty, & car fax. It was the easiest car purchase ever... almost too easy. The jeep was delivered a few hours later - looking better than I imagined. I should have known - nothing is that easy!!!! Carvanna left the car in my driveway. I dove in like a kid on Christmas Day does to the tree!!! Started her up and proceeded down the street STOP RIGHT THERE!!!! Car felt like it was struggling to accelerate. My only history of a 4 wheel drive car is from over 30 years ago. I thought maybe I had to do something different so went right home to be responsible and not risk doing anything to hurt the car. I logged into Carvanna to see if a manual was in my account to see what could be happening. This is when I found the car had an open recall. I do not know if that was something I missed or Carvanna does not put it on the account until after purchase but the open recall issue sounded exactly like what I just felt. Off I went to the closest Jeep dealership. The service advisor there told me they were integrating a new system and it would probably not be until Monday. They would look at my car. This was on Wednesday. I said the Carvanna trial period would end and I could not wait that long. The guy was very nice and called Greenway Dodge. They said come right over. Great. I arrived Wednesday, March 25 & spoke with Trace. He was pleasant - he handed me a coupon to go to the enterprise rental car that is in the dealership. This is very convenient. There's no charge everything is covered under warranty. Fabulous left, thinking they'll figure everything out & I'll go on about my life. WRONG!!!!! 3/26 Trace sent me a message saying they were still working on the car, but they were not finding any issues, however the factory recall had been done. I reiterated that the sound was equivalent to bad brakes. He asked me if he could keep the car overnight and that the tech would look at it again in the morning OK... 3/26 I was told there were not any issues and to pick up the car. I took the drive out there again which by the way is almost two hours in traffic roundtrip - not fun... I got in the car and heard the same noise that I described immediately. I grabbed Trace and he went for a ride with me. Sure enough he could hear the sound. He told me that it was the ABS brakes and that was fine. I didn't feel fine, but OK - I was hoping he was right - proceeded home and the car starts flashing all sorts of lights at me. NOW WHAT!?!? 3/30, I had to drive the car back there & again drive home with a rental car while they tinkered with it. Later that day they told me there was nothing wrong with the car - even though I had sent Trace pictures of the flights flashing something clearly is wrong with the car because flashing lights with all sorts of warning messages don't come on when nothing is wrong. 3/31, Trace said they drove the car for 25 miles & there was absolutely no issues so pick up the car. 4/1 make the drive out there again, get the car & before I am even out of the parking lot sure enough here comes all the lights & warning signals again. Once again, I am driving home without my car, wasting gas, money and my time. This time they confirmed my complaints & said it was a bad BCM. 4/3 I'm told to pick up the car again. I was told everything was fixed. But apparently not because here we go again I'm not even out of the parking lot & the lights are coming on again. I go back and speak w/Trace. He said maybe I got a bad defective part. Could I get a defective part or these people just completely incompetent to fix things correctly? At this point, I'm no longer interested in dealing with Greenway Dodge. 4/4 with only three days left to decide what I am doing with this car, I take it to another dealership. I explained my situation to the service rep and he was very clear that it's their job to figure out the problems. This was absolutely refreshing. 4/6 I dropped off my car & by the next morning the other dealership had fixed it once and for all. They also found a leak that Greenway did not find. Not sure why Greenway couldn't get their act together, but I do not recommend anyone go to the service center.

    Sutherlin Nissan Orlando - Roach out of A Million.

    Sutherlin Nissan Orlando

    (272 reviews)

    Came in for an oil change on the Maxima and leaving with a 2026 Pathfinder Platinum. Mark Santana…read morealways has time to help us negotiate and get the best deals.

    I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

    Avis Car Sales - car_dealers - Updated May 2026

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