I am so grateful for my experience here at AutoNation Toyota Winter Park. Jospeh, Jose, and Sal…read morehave helped me and my sister during the process of buying our car. We both had a joyful and peaceful process and it was quick. They all paid attention to details, made sure that we both were taken cared of, and they both helped us with anything we needed. They were all carful and explained each step to us. They had a lot of knowledge of the car that we were interested in, gave us a detailed tour of it, and answered all of our questions. I am so grateful that the Lord Jesus lead us to this dealership because we had the best team. Thank you so much, may the Lord Jesus bless you and keep you in all of your ways. May He make His face shine upon you.

First and foremost, I want to say thank you to Autonation Toyota Winter Park. I had the best team…read moreworking for me, and thank you so much, Joseph, Jose, and Sal. The three of them took the time, were patient with me, and explained everything to me. I am very pleased with Autonation Toyota Winter Park. This was the second Autonation Toyota I visited, and I am so thankful for my experience. You all have made my car purchase very smooth. Thank you.

Jamarley was a prince! Great communication, completely transparent, honestly wanted to help me find…read morewhat was right for me. He showed me all the cars on my list, was VERY patient and personable, and answered as many of my questions as he was able. Lots of brand knowledge in that young man! Matt in finance was so open, honest, and straightforward, I could barely believe it. The time we spent in his office was much more like hanging out with a friend. Awesome guy. Deep product knowledge. I was completely caught off guard by the Nissan Ariya! I came to look at a different car, but as soon as I sat in it with Jamarley, I was blown away. I could not be happier with the service they provided me, the car I found with their help, or the deal I found there.

inquired about a vehicle... instantly was emailed by four…read moredifferent "people". three went to my inbox, one to junk, all with no actual substantial content. stop the games and just sell products for honest prices!

Lexus makes a great car…read more Lexus engineers and designers work hard to make it a great value. Lexus has a strong brand.A beautiful logo.Beautiful showrooms. You can get a cold bottle of water with the Lexus logo on it.You can get snacks.You can get a nice loaner car while yours is being serviced. Unfortunately, none of those things are what truly matter. What matters are the people. The people answering the phones.The people communicating with customers.The people solving problems.The people deciding whether the customer matters or not. One of them is Ismarely Justiniano.Another is Morgan Allen.Another is Scott -- not even officially a service advisor yet, but trying to help.Another is Sal Sardisco -- the manager in service. They all matter. Because when they do their jobs well, all the branding, logos, showrooms, and marketing suddenly become real. "THEY" are Lexus. Everything else only matters because of them. The ownership experience is only as strong as the people representing the brand after the sale. I purchased seven vehicles from this dealership and meticulously maintained every one of them because, for years, these people made owning a Lexus feel like more than just owning a car. They made it feel like someone actually cared. That is the true value of a luxury brand. And if that culture ever disappears, customers notice it immediately. I am still a Lexus owner. And I'm still proud to be one. But Lexus should never forget: People build brands -- not buildings- maybe snacks- haha

This was my first time coming to Lexus of Winter Park for service since I usually go to the Orlando…read morelocation where I purchased my car. Honestly, getting an appointment lately has been frustrating because of the system change -- the website kept glitching and refreshing, and when I tried calling, no one picked up. Not the best first impression... but I'm glad I decided to stop by in person anyway. The dealership itself is very spacious, clean, and modern. The staff were friendly and welcoming, which made the experience much better. One of the advisors there was absolutely gorgeous -- seriously looked like she could be modeling -- but beyond that, everyone was professional and helpful. Even though there weren't any openings for the same day, they really worked with me to secure an appointment and made the process feel smooth after all the earlier frustration. I appreciated them taking the time to help instead of just turning me away. Overall, a very positive experience so far. Let's see how everything goes when I come back next week for the actual service, but first impressions inside the dealership were great!

In 2020 we bought a used car from Holler. They treated us very well. They made it so easy - no…read morehaggling, no hidden fees. They gave me a great trade-in on my car. Then, we had the idea that we needed to replace that car (which was still in good shape). We saw a number of great prices on what we wanted, but each time, we saw reviews saying that there were hidden fees. Then we remembered Holler. No hidden fees. No haggling. No arm-twisting. And good prices. So, last week, we bought another used car from them. Same open, patient treatment. They didn't offer the greatest price on the trade-in, so we went elsewhere for that. But Holler gave us a good deal, and they've really earned our confidence.

I am very sad to write this review. This is because I referred my friend due to my previous amazing…read moreoutstanding salesman (withholding the name) it all was really good until my friend was told that she lost the 941 credit for the school deal because she did not get her funds until Tuesday 8/4 when the deal ended. However, this is the fact: she was highly encouraged to go ahead and sign paperwork to hold the car until her funds could come through on Monday 8/3 but never put any money down and trusted this dealer with the information. Not being able to come in until Tuesday 8/4 due to circumstances beyond her control, they actually told her that she lost her credit for the $941.oo! Are we missing something here? She signed the paperwork on 8/1 "to hold the car" as she was told? I am posting this out of principle. RICARDO is the manager who made this decision. The paperwork is fact being signed before the school deal ended. Mr Ricardo, I hope you read this and make restitution for my friend. This occurrence is the very reason why the public do not trust car dealers, and this matter cannot get any more factual. You needed to do the right thing and honor my friend with the $941 credit as she would not have ever been there WITHOUT ME PRAISING YOUR CAR DEALERSHIP THOUGH IT WAS UNDER A DIFFERENT MANAGER LAST YEAR WHEN I BOUGHT MY OWN VEHICLE. Written with facts without emotional slandering. Thank you.

"I recently purchased a 2024 Tesla Model Y Long Range AWD from Sidney at Michael's Auto in Orlando,…read moreFL. It was an outstanding experience! Sidney was knowledgeable, friendly, and made the entire process smooth and stress-free. Sidney really went above and beyond to ensure I understood every feature of the car and got a great deal. I couldn't be happier with my new Tesla and the top-notch service at Michael's Auto. Highly recommended!" "I'll admit, I was a bit nervous about buying a car all the way from Chandler, AZ. But Sidney at Michael's Auto made the distance feel like no big deal at all!" Sidney did a great job, great communication, texting and phone calls. He made the whole process simple and easy. I got on a flight from Phoenix to Orlando, Sidney picked me up, took me to the dealership, opened the dealership up early morning, got the car out for a test drive, did all the paperwork. It was by far the best. I would buy a car sight unseen from Sidney. He is a man of his word! He also checked on me all the way home to Chandler, AZ! Paul Rizzo, see videos on Youtube - "Smokewagon45"

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

I had been researching cars for a while & settled on a Mazda. Then asked AI (lol) which dealer I…read moreshould go to for a smooth car buying experience. It suggested Classic Mazda and I am glad it did! I worked with Chris and he helped me get into the car I wanted. I cant remember the finance guys name but he was amazing too. Excited to continue working with them in the future.

Very ad service and the did their best to keep the paperwork hidden until the signing of the car…read more.. let's see when we get the car how the car comes? We purchased through the Internet without even seeing the vehicle in person. Got the runaround from the sales person and the finance manager. Very disappointed, not a smooth purchase.!!!

Bought a Ram 1500 in 2020. Experience was the typical car buying Kabooki dance…read more Where they have excelled is the service department. Had an issue with the steering box and they were the only dealership that could figure it out. My local dealer was clueless so I drove back to Orlando and told them you have my truck until you figure it out. They did. I have been taking my truck here ever since. Over four years of routine preventative maintenance and a few warranty things. Even worked with me on my visors when they failed. They gave me a loyalty discount. Ask for Tyrese as a service rep or Trace. Both will make sure things are taken care of.

Worst car repair experience EVER…read more.. On 3/24, after years of sharing a car w/my husband, I woke up & just felt it was time to buy a car. Still in my pajamas, I plugged in a few requirements - clean car fax, service history up to date, under original warranty, black exterior, & under 25k - that's it. I didn't have any particular vehicle in mind. I was getting what I needed - not what I wanted. 1st car that popped up was a 25 Jeep Compass. My son likes Jeeps so I hit the buy button after checking the service history, warranty, & car fax. It was the easiest car purchase ever... almost too easy. The jeep was delivered a few hours later - looking better than I imagined. I should have known - nothing is that easy!!!! Carvanna left the car in my driveway. I dove in like a kid on Christmas Day does to the tree!!! Started her up and proceeded down the street STOP RIGHT THERE!!!! Car felt like it was struggling to accelerate. My only history of a 4 wheel drive car is from over 30 years ago. I thought maybe I had to do something different so went right home to be responsible and not risk doing anything to hurt the car. I logged into Carvanna to see if a manual was in my account to see what could be happening. This is when I found the car had an open recall. I do not know if that was something I missed or Carvanna does not put it on the account until after purchase but the open recall issue sounded exactly like what I just felt. Off I went to the closest Jeep dealership. The service advisor there told me they were integrating a new system and it would probably not be until Monday. They would look at my car. This was on Wednesday. I said the Carvanna trial period would end and I could not wait that long. The guy was very nice and called Greenway Dodge. They said come right over. Great. I arrived Wednesday, March 25 & spoke with Trace. He was pleasant - he handed me a coupon to go to the enterprise rental car that is in the dealership. This is very convenient. There's no charge everything is covered under warranty. Fabulous left, thinking they'll figure everything out & I'll go on about my life. WRONG!!!!! 3/26 Trace sent me a message saying they were still working on the car, but they were not finding any issues, however the factory recall had been done. I reiterated that the sound was equivalent to bad brakes. He asked me if he could keep the car overnight and that the tech would look at it again in the morning OK... 3/26 I was told there were not any issues and to pick up the car. I took the drive out there again which by the way is almost two hours in traffic roundtrip - not fun... I got in the car and heard the same noise that I described immediately. I grabbed Trace and he went for a ride with me. Sure enough he could hear the sound. He told me that it was the ABS brakes and that was fine. I didn't feel fine, but OK - I was hoping he was right - proceeded home and the car starts flashing all sorts of lights at me. NOW WHAT!?!? 3/30, I had to drive the car back there & again drive home with a rental car while they tinkered with it. Later that day they told me there was nothing wrong with the car - even though I had sent Trace pictures of the flights flashing something clearly is wrong with the car because flashing lights with all sorts of warning messages don't come on when nothing is wrong. 3/31, Trace said they drove the car for 25 miles & there was absolutely no issues so pick up the car. 4/1 make the drive out there again, get the car & before I am even out of the parking lot sure enough here comes all the lights & warning signals again. Once again, I am driving home without my car, wasting gas, money and my time. This time they confirmed my complaints & said it was a bad BCM. 4/3 I'm told to pick up the car again. I was told everything was fixed. But apparently not because here we go again I'm not even out of the parking lot & the lights are coming on again. I go back and speak w/Trace. He said maybe I got a bad defective part. Could I get a defective part or these people just completely incompetent to fix things correctly? At this point, I'm no longer interested in dealing with Greenway Dodge. 4/4 with only three days left to decide what I am doing with this car, I take it to another dealership. I explained my situation to the service rep and he was very clear that it's their job to figure out the problems. This was absolutely refreshing. 4/6 I dropped off my car & by the next morning the other dealership had fixed it once and for all. They also found a leak that Greenway did not find. Not sure why Greenway couldn't get their act together, but I do not recommend anyone go to the service center.

First service after buying my car I received an alert that I needed an oil change I went to…read moreSutherland Nissan for an oil change, and I was highly impressed with their service. The team was both thorough and efficient, ensuring my car received the necessary attention without any unnecessary delays. The entire process was remarkably fast, which was a pleasant surprise. Despite the speed, the staff didn't compromise on quality--they were meticulous and made sure everything was done correctly.

I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

Avoid this place with its new owner at all cost. I got a written $3500 quote for work that did…read morenot need to be done on my vehicle. They either don't know what they are doing or are purposely ripping customers off. Either way I hope the BBB knocks your rating down again. Do your own homework. Take you car here and then to another shop. You'll see what they say.

Awesome service, super friendly and honest. I'm a UCF Student and they were very honest with my…read morevehicle and worked with me. 100% going to them for any issues I have. Definitely would recommend them to anyone.