Came in for an oil change on the Maxima and leaving with a 2026 Pathfinder Platinum. Mark Santana…read morealways has time to help us negotiate and get the best deals.

I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

Worst bank ever. They request everything you can imagine for a loan you need. You upload it…read more They falsely tell you you're approved online. Last step you need is a 20-minute phone call. A woman speaking broken English with a terrible phone connection says well you still have a balance on your vehicle so we cannot do a secured loan. Really..? You could have told me that in an email like any other credit extending responsible bank would do. As a decorated disabled Gulf War working veteran I'm disgusted with this bank. They are very misleading and fraudulent in my opinion. I'll be sure to write up their unethical practice and poor customer services on Yelp as well for all 22 million military & veteran social media followers. All they had to do was simply say no online and not lead me on to gain my personal information. Shame on you OneMain Financial.. you suck.

Pretty much the same as Jon above. Very deceptive business practices. Apply online and get…read moreapproved after submitting everything except your blood type then get a phone call from someone who must be a minimum wage employee who looks at a screen and cannot figure anything out him/herself but only goes by what their system tells them. Won't include household income. Ask you for collateral ie title to vehicle then say they don't do collteralized loans with a manager stating we are not in the repo business. if so then why as for collateral!!! Go elsewhere for your loans!!!!

Im making a point to write review, because usually people only feel the need to write a review if…read moreit's about a bad experience. I'm a big advocate for how you treat people and good customer service, period. I stopped in today at this location to make a transaction via face to face interaction, and the young lady who helped me was so sweet and helpful. She had a genuine smile on her face and made my visit super quick and easy. Considering I had just left somewhere else where the lady who had helped me was kind of rude, it was refreshing to have someone so pleasant. Thank you guys, and keep up the good work!

I usually go to the Waterford branch, but I've been coming here because it's on the way to work,…read moreand is actually pretty quick, I've been coming here for a while and it's never too busy,so The wait time is a lot more bearable than most other locations, The tellers are also very friendly.

5 Star update for AWESOME staff that have time and time helped me with any issues/questions, always…read morewith a smile! My sisters and I needed to start a new account recently and scheduled a sit-down meeting with Angelica, a relationship banking officer at the Chase Bank off of Bumby. She was able to help us fully, as well as answer follow-up questions promptly via email. She truly went above and beyond to make sure we were all set and feeling at ease. In terms of normal banking, I love the location for quick stops and they even have a drive up ATM. It couldn't be more convenient. 5 Stars all around! Previous review from 2018: 4 Stars for a bank location with friendly staff that's in a perfect spot. Plus, the building is great! This is my go-to bank and it happens to be insanely close to my house. They have two drive up ATMs and drive thru areas as well as a good amount of parking behind the building. The building itself is really unique compared to your cookie cutter typical bank outparcel. It's tall and pitched, and stands out on Colonial Drive. In terms of tellers, they're always friendly. I have been in a few times for services relating to the purchase of a new home but I didn't go through Chase for my mortgage. (Always Check the rates. They were comparable to local lenders, but you may find online lenders with lower rates- I did.) I worked with a Private Client Banker, Cindy Wong, for those more substantial requests (wiring a large sum for the down payment, etc.). She was absolutely a joy to work with. Quick, interested in chatting (as I always am), and got the job done. I had to go back in two days later and she remembered me and recalled our conversation. This is the kind of "Cheers"-like service you don't expect at a bank. It was really nice to feel like I know a few people at my branch. Overall, good spot. May not be the lowest interest rates, but the service is too notch.

this Chase Bank location was continently in route so I had to make a pit stop to make a deposit and…read moreused the ATM outside. I was pleasantly surprised by the setup--they have two ATMs positioned in both directions, so you don't have to circle the entire building to find one. It's a smart and efficient use of space that I've never seen before at any other bank. Kudos to Chase for making the experience quick and convenient!

Terrible customer service. This be location is worse than…read moremost. I will continue to pull my money out of this chain. Good luck if you bank here...

Milisa Ocasio helped me open a new checking and savings account today. It was a very nice and quick…read moreprocess and she gave me a lot of options on ways to save money as well. She definitely knows her products and Sam the manager was very helpful to her. Thank you for making me one of your new clients today and also thank you again for helping me set up digital banking along with ACTUALLY personally walking me out to the ATM to show me how to use the new digital wallet which I find so cool and convient because I tend to lose my card sometimes :p

Robert at instaloan 3100 east colonial made sure I understood my loan options made it very easy to…read moreget a loan what a great guy if you looking to get a loan make sure you see Robert thank you Robert really appreciate your help

From the owner: InstaLoan is your go-to, local lender when you need funds fast. You can be Insta approved for your…read moreloan and have the funds you need in as little as 30 minutes. With InstaLoan, you can keep driving your vehicle while repaying your loan because we know life can't be put on hold.

I haven't had a bad experience at this Chase. But for how large this Chase bank is, their only flaw…read moreis that they have no drive-thru ATM. Standing in the heat is a no-go. I would rather drive a bit North on Semoran Blvd and go to that Chase branch since it has drive-thru ATM.

The Chase Bank does not answer the phone when you call them. You get a recorded message that they…read moreare "busy" and to call back. No option to even leave a message. Poor service!

It was the time again for car maintenance. I just did an oil change and tire rotation, which was…read morepretty pricey at 155. They did upsell more recommend services like coolant and tire alignment, but that would have jumped to over 700. I just stuck with the basic routine. I waited in the lounge, scrolled through posts, and surfed the net while I waited. Got texted with inspection notes and recommend services, but I declined. After an hour and half later, they texted me and said they were done. I paid the bill in the counter and left. The service staff are friendly and helpful, but the prices here are very expensive. But they get the job done and I trust them because this is the place where I bought my car. For other advanced services, I might look elsewhere for cheaper prices and still reliable. But if you are looking for reliability and friendly staff, Autonation is still good. Overall: B

Worked with Isaiah this time around. Got my car back even faster than what he estimated. He was…read morecommunicative and thoroughly explained everything. Fantastic service advisor. I also toured the new 2026 rav 4 and looked at costing. Waiting area was packed but I was still able to find a spot with a nearby outlet. Water was offered and I was texted every step of the way during my service. The check-in for service got an upgrade as well and it's a lot faster.