1. Avila Upholstery

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San Jose, CA

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Avila Upholstery

4.3 (16 reviews)
Closed • Closed

Services - Avila Upholstery

Auto electronics installation

Auto upholstery

Avila Upholstery Photos

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Stripped screws on the lock.
chris s.

Terrible workmanship and terribly run business. I was told they'd have my motorcycle seat done in a week and to pick it up on Friday. Luckily I called before I went in since they weren't ready. They asked if I could pick it up Saturday and I said sure. I gave them until Monday. Drove down only to find that they didn't touch the seat. They said to come the next morning so I did. There were wrinkles all over, I said this looks terrible and I could have done this myself. They tried to makes excuses in that the material isn't very good and doesn't stretch, I said there are plenty of examples online where the covering looks fine and I sent you guys the installation video, did you look at it? I was told to come back in the morning. I came back around 12:30, seat wasn't done, but it was almost done. I found a staple almost poking though the seat, they just removed it. There were still wrinkles where the strap went, which I told them I did not want the strap on it. They made an excuse it's wrinkled because that is where the strap goes. I said fine. I went home and removed the wrinkles with my staple gun... The only reason I paid an upholsterer to do the work was because I didn't want to buy a pneumatic staple gun. I could have done the job just as well with my mechanical gun practically. I put the seat on my bike and turned the key to lock it in and heard a part fall. I noticed the clip was bent that helped hold the lock on, and the screws were totally stripped. See the picture. Terrible business, terrible service and workmanship. I'd complain and get my money back, but I honestly don't want to deal with them. I wish I bought the stupid pnematic gun and did the work myself... with CARE. Negative stars if I could

s n.

Did a fantastic job replacing the headliner of my 17 year old Honda. Very courteous, timely, cost effective, and great quality work.

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4 months ago

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4 months ago

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9 months ago

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1 year ago

He gave me price before the job is done, after he gave me discounted price without asking.

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4 years ago

Great people Great work and reasonable prices thanks for fixing my C280 Mercedes looks awesome!!

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Review Highlights - Avila Upholstery

“Over the years Noe at Avila's Upholstery has done a variety of projects for me.”

Mentioned in 3 reviews

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Carmodz - GT3 RS Prep: We removed the old PPF and are preparing for paint correction.

Carmodz

(54 reviews)

Newhall, North San Jose

Right off the bat, I already had good feelings about this place based on the communication aspect…read morefrom Mario. I had my car serviced here for springs/spacers and it looks more beautiful than before. Thank you team and congrats Betsy on your day 2!

TLDR: come wrap your car here if you want it to be wrapped by incompetent amateurs. And if you…read morecriticize their ppf work, they'll insist that they do "paint protection not paint perfection". Check the photos for just how badly they messed up our car, and ask yourself if this is what you want your car to look like. I initially visited this business in late 2025. I, like you and countless other prospective clients, saw that they are a well-reviewed and mature car wrap serving the Bay Area, and they are even certified Inozetek wrap dealers. Unfortunately, I had the (mis?)fortune of totaling my car that year and wasn't able to do the wrap with them. However, I held them in high regard and was eager to recommend the shop to all of my friends. When my boyfriend bought a Lotus Emira in the summer of 2026, I eagerly recommended that he bring his car to Carmodz, and so we brought the car together under my advice. We were greeted by Brandon. They had a GT3RS parked out front and he opened up the doors to let us inspect the corners. I let him know we were looking for a high quality wrap job, meaning tucking the wrap into all the edges and corners. This is where the miscommunication begins. He shows us the GT3RS, we compliment the corners and see that it's tucked well, and I remember distinctly saying that we're looking for this kind of quality. So we got around to pricing, and we agree on $4200. After a few hours of leaving it at the shop, we notice the car isn't being worked on, since there was no availability until the next week to start, so we took the car out with a $1000 down payment. The day after we get a facetime complaining about water spots. They demanded we pay them extra money to polish off the spots. My boyfriend said that we definitely wanted to address that before starting the wrap and that they should call us back with the actual quote (they called us without having a number of how much it would cost). After a few hours we found out they had already started the "polish" and said we would just have to pay. They quoted us a much higher number, and we said no you started working on our car without confirming the price, but we'll still pay $200. They messaged my boyfriend later telling him that they were mad he let me talk during the phone call, and that they only wanted to talk to him, not his partner, because it's not my car? So we leave them to continue with the job, letting them know that we would like the car for Monterey car week, but we never implied in any capacity to them that we would like the job to be rushed and compromise on quality for this specific event. The week leading up to the first weekend, they message us to say the car is ready. We show up, and find the car in this state (pictured). I run around the shop with my boyfriend, agitated that this has happened, and we express our frustration to the shop techs. Apparently the owners already left for Monterey car week. So absolutely we did not take delivery or make the rest of the payment. The shop techs seemed stressed and called Mario, who was very dismissive of our concerns. That night, Brandon calls my boyfriend. The same shpiel on the film being precut and not a custom "full lay", to which we were indignant that on the day we agreed to let them do the work, they heavily implied they would be doing a full lay on our car like the GT3RS, and conveniently forgot to clarify this until the wrap was on the car and it was too late to stop the work. And then, Brandon lays into my boyfriend, demanding to know what girl he brought to pick up the car, and demanding that communication needs to be between him and my boyfriend alone. Says he pulled the camera footage from the shop and saw us running around the car and like telling all the imperfections to the shop techs, who called Mario, to which Brandon is like, why are you talking to Mario, everything you do should be through me, now you got someone else involved and I look bad etc. So there are rules on who you can talk to in the shop now if you get your car wrapped here? We go in person to check on the car and sign their newly proposed contract, and both Mario and Brandon are there. Mario seems somewhat apologetic and they admit that they didn't check the car before it was released to us. They ended up being extremely rude to us so we end up taking the car back and going with someone else. *all of the photos posted were taken on my phone by me, and I was present for everything reported in this review *i wrote and stand behind every word of this review, this is my experience and no one else's

Avila Upholstery - autocustomization - Updated October 2026

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