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    Avidia Bank

    4.3 (10 reviews)
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    Services - Avidia Bank

    Personal banking

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    2 years ago

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    Briana S.

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    5 years ago

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    Katelin C.

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    9 years ago

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    Katelin C.

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    4 years ago

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    Briana S.

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    4 years ago

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    Briana S.

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    5 years ago

    One of the best banking experiences ever. Very capable and friendly staff. Never a long line.

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    Katelin C.

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    5 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    Ask the Community - Avidia Bank

    Is this a credit union?

    Hi Jayne! We're a mutual community bank - meaning we don't have shareholders and work for our community. You can learn more here: https://www.avidiabank.com/newsroom/love-avidia%E2%80%99s-rates-service-and-commitment-giving-back-feeling-mutual.… Read more

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    Middlesex Savings Bank - Middlesex Savings Bank 6 Main Street Natick, MA 01760

    Middlesex Savings Bank

    (11 reviews)

    WARNING: MIDDLESEX SAVINGS BANK -- AN ABSOLUTELY WORTHLESS BANK: I opened checking & savings…read moreaccounts with an associated debit-credit card. When I went to use the card at an ATM at a reputable bank in the USVI the card wouldn't work; I got some obscure error code like Unauthorized Access; I tried several times over several days to be sure there wasn't something wrong with the network or anything I was doing wrong. When I got home I stopped into the bank and tried to use access my money at the ATM within the bank; for some strange reason my accounts weren't visible. I went into the bank to inquire what was wrong. FIRST: I was told I have to tell them when I'm traveling; WRONG! SECOND: because I had no activity in a 6-month period my debit-credit card was de-activated and unlinked from my checking & savings accounts. !!!AYFKM!!! WRONG! I immediately withdrew all my money and CLOSED MY ACCOUNTS. Oh, mind you the expiration-date on my debit-credit card isn't due for almost 2-years from now.

    This bank has been SO good to me ever since i was old enough to open my first account. The one time…read morei moved out of the area and changed banks(BIG regret) they even helped me get everything situated to come back! The perfect balance of trusted professionalism and a comforting friendliness that leaves you feeling like you are talking to your neighbor or friends. As a person who usually dreads customer aervice calls, I must admit that calling MSB is painless and a pleasant experience, knowing my banking is in safe, trusted hands.

    TD Bank

    TD Bank

    (8 reviews)

    I am extremely disappointed with the TD Bank branch in Ashland, MA. Last week, I went in to deposit…read morea check that had both my name and my wife's name. To avoid any issues, I brought my wife along so we could provide anything they needed immediately. The staff assured us everything was fine and nothing else was required. Seven days later, I get a call saying they now need additional documentation from my wife to release the funds. This is beyond frustrating and completely unacceptable. If they had informed us upfront, this could have been resolved in minutes. Instead, they held our money for a week because they don't understand their own basic procedures. This is not just poor service--it's incompetence. Banking is supposed to be about trust, clarity, and professionalism. TD Bank failed on all counts. If you value your time and peace of mind, think twice before banking here.

    If I could give a rating of '0' I would! I had a truly abysmal experience that occurred at the…read moreAshland, MA location. My husband and I went to this branch to discuss the possibility of opening a personal loan in order to consolidate our credit cards. The sales rep told us that we qualified for the loan at a competitive rate. We decided to move forward with the loan, and we also opened a checking account to make payments for loan. We were told that we would hear back the following Monday or Tuesday to finalize the closing. We feel that sales rep presented this to us as if it were a 'done deal.' He also did not communicate basic conditions of the loan. This was incredibly misleading based on how this unfolded. I did not receive a call from the sales rep the following week, and instead I had to reach out to him myself at the end of the week. At that point he told me that the underwriter would not approve the loan until after we had been customers for 30 days. This was not explained to us at the start of the process, and the sales rep said he was unaware of this policy and essentially said there was 'nothing he could do.' So, they placed an inquiry on our accounts, which hurts our credit, and denied us the loan. Why are we, the customer, taking the hit from the sales rep's mistake? If this is the product he is responsible for selling, shouldn't he be aware of this 'rule'? I pushed the sales rep to ask the underwriter for an exception given that this was his mistake. I was told I would get a phone call the follow Monday. I did not receive a phone call that Monday, nor that Tuesday. I called the branch on Wednesday and escalated this matter to the assistant manager. She informed me that underwriting would not agree to an exception, despite the fact that this was the sales rep's error. She also told me that the inquiries would not be removed and that our credit would be pulled AGAIN after the 30 day waiting period. They think it's acceptable to place a second inquiry???? Furthermore, because this process was dragged out, we incurred additional interest on our credit card because TD bank failed to process the loan in the timeline that was communicated to us. I wrote an email to the assistant manager, manager, and regional manager. Did I receive a response? NO! I tried calling the manager, who also works at the Holliston branch, and requested he call me. Did he? NO! We are absolutely disgusted by the lack of communication on TD bank's part, the lack of clarity on business practices, the misrepresentation of the loan, the fact that inquiries were placed on our reports, and the complete and utter waste of our time. I highly consider TD Bank rethink its deplorable business practices.

    Avidia Bank - banks - Updated May 2026

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