Terrible. No one cares anymore. Workers do bare minimum. Came in looking for a product. Asked three…read moreworkers. Three different answers of where they "thought" it would be. All three incorrect. Online said (8) in stock. Back in the day employees places knew where stocked items were and if they didn't walked with you to find it for you. This place sucks.

The employees here are friendly but the pharmacy is consistently understaffed. It's not unusual to…read morewait in line for 25+ minutes to pick up a prescription because there's only 1 person working the counter. There Is always a long line at the pharmacy so clearly they service a ton of people. Given the demand, it would be nice to see more staff working, especially in the evenings after work hours. I feel for the pharmacy staff that's always working, this is clearly a larger issue for management.

They gave me a broken prescription bottle. Never answered when I called and tried to leave…read morevoicemails. Eventually got a hold of a very helpful cvs rep from elsewhere who documented and told me what I should do. An hour or two later a manager called from this cvs and with no pretext... "what do you want". This was after the cvs rep I spoke with already notified them. There was really no reason for this location to call me back at all after that but evidently this guy just felt like venting his frustrations. Completely unprofessional and very rude. I've had a few bad experiences at this location and will be having my prescriptions sent elsewhere for now on.

Refuse to answer phone. Typically takes 25 min+ to get someone on the line. Been using them a…read morecouple years and it keeps getting worse. Generally not very friendly when you go in either.

I usually only do good reviews but today just rubbed me wrong when I entered this cvs location…read moretoday. First, I walked in and totally forgot to put my mask on, the cashier Kelly (should be named Karen at this point) told me in the nastiest way to put my mask on, then went on to keep commenting to other customers about how people have attitudes when told about a mask and how they know they need to be wearing masks etc... in my opinion that was horrible customer service. Yes I need to wear a mask which I keep forgetting because it's not something that I've been doing for years like wearing pants or a shirt, and kelly did NOT need to keep commenting to other customers after the fact. So I went and got my mask, came back in to pick up my daughter's package from ups that was sent there. I had the tracking number and my identification and was told I could not pick up the package because it was not addressed to me. As I uploaded in the pictures ups says if it's not the addressee picking up the package all they need it their identification and the tracking number. So I had to have my daughter call and let the Kelly lady know I was picking up her package. She also called ups to report that Kelly made up her own rules for me to pick up my daughters package. I feel like either she was racist and was discriminating against me for either 1. My color or 2.the fact that I initially forgot my mask or could be both reasons. Either way I will NOT use this cvs again and will pass the word on to my friends family and co workers not to use it either. Nice job Kelly.

To Mr. Joseph Ferguson and staff, pharmacologists at Walnut Hills CVS,…read moreMr. Joe, it is important to me to acknowledge and thank you for taking such personal concern for customers. You seem like a true leader of a Wonderful Staff, who are kind, always greet me by name, then work in professional way with 4(?) others: movements are always smooth and easy amongst every one . . . non-stop. It's always good to see each of you over the past few years. And especially, thanks to Mr. Joe for calling me asap this morning. much light, peace, downtime, Winter Solstice time (Dec. 22 at 12:30am), time with kin and other like-minded people. Hey! We're about to move into more Light! mickey morgan 513-652-4265

Rude and snarky pharmacy employees gives this CVS a low rating. The cashiers are genuinely kind,…read morebut the pharmacists are not. Specifically an older woman who enjoys making snarky comments and saying rude things when she thinks customers are out of ear-shot. Avoiding this CVS for this reason from now on.

This CVS on the inside and outside kind of makes me feel like I've been thrown back in time with…read morehow it looks on the inside. (Not in a bad way.) They did have boxes everywhere like a dollar general that they haven't put on the shelves so it was a little chaotic but the staff was friendly and they helped me find what I was looking for. Great job!

The pharmacist and assistants are VERY helpful, kind and knowledgeable!! I highly recommend this…read morepharmacy and store, thank you!!

One star is way beyond what this place deserves. The staff is very disgruntled…read more I had temporary amnesia and went to the pharmacy. i quickly remembered why I switched stores. The staff is lacking in customer service skills . Very unprofessional. They appear to be put out when dealing with customers.

I love Walgreens except for this location. I just stopped in to pick up some stuff, but I had to…read moreuse the bathroom (really bad). They had one, but it literally had two keypads. There was a line at the pharmacy, and only one person was helping the drive-thru. I found an employee and asked if they could let me in, and she said to talk to the folks back there, motioning to the pharmacy. I said it was busy and asked if she could help me. She said (exact words), "Nope, whatever, what do you want me to do?" and shrugged and returned to her business. I went back into the line, now really having to go," the folks in the line apologized. After a few minutes of nobody showing up, I decided to leave. On the way out, I asked the cashier where a bathroom was I could use (hoping she would help me there or at least point to a business that doesn't hate its customers). She said, "Yeah, you can go to McDonald's over there," and pointed me out the door.

Literally the worst pharmacy there could possibly be. they call to say that meds are ready when…read morethey are not, they make you wait an hour to fill them when you said you could come back later and then scream in your face when you point out their mistakes. use a different pharmacy.

They are kind, fast, and personable. The pharmacists consistently go out of their way to make sure…read moreyour needs are met. Their turn around is also consistently faster and more accurate than the big chains.

08/05/26 Tischbein is the only pharmacy I will patronize. Joe and his team are top notch. They…read morealways look out for the safety of their customers. No more corporate owned and run pharmacies with the mandate to hurry up fill more and more prescriptions while making lots of mistakes and the lack of knowing or caring about their customer's safety. Also, the candy dish on Tischbein's counter has a great selection of GOOD stuff. You won't find that at the corporate owned pharmacies. Plus: Delivery is available within its specified delivery area. dwr