This was one of the best car repair experiences I've had. The associates are incredibly nice and…read morethey even have a complimentary shuttle service. They did the repair very quickly and kept me up to date on status and didn't try to upsarge me a bunch of stuff I didn't need which was a welcome relief. They even had homemade cookies when I went to pick up my car. The price was very competitive compared to other places as well Great people!, Great service and highly recommended.

I don't even know where to start... I had an appointment…read moreset for Tuesday. I was getting my transmission serviced. I dropped the vehicle off in the morning as agreed. They made sure they had all my information. As you can see in the screenshot they texted me to confirm my appointment. My first clue should have been when the lady behind me was greeted and assisted before me, I realized we were not probably getting the same service but I thought that the man assisting people was rude for not acknowledging me at all, even after we had eye contact. We agreed that my wife and I would not be waiting, and would pick it up in the afternoon. When I got the quote they said a couple of hours. So at around 5:00 I called to see if the service was complete. I was then informed that my vehicle was on the ticket for tomorrow. I completely understand that things come up and life happens, and that my vehicle was not an emergency, or broke down. I was just dumbfounded that they didn't reach out to me in any way! I told the person I spoke to on the phone that I was on my way to retrieve my vehicle. When we got there I went in and spoke with a lady about getting my vehicle. I expressed my disappointment, frustration, and confusion. I did lose my cool and used profanity at the very end of our conversation. I had apologized for my attitude and said may I have my keys please. She agreed with my frustration and then told me my vehicle was being pulled up for me. That's when I freaked out, why in the world would you have to get in my vehicle, adjust settings for YOUR COMFORT, and roll down the windows and move the mirror, just to move the f***ing vehicle literally like a parking space! I just couldn't believe you can't do the service when agreed on, not contact me in any manner saying, Hey we are keeping YOUR vehicle longer, and then act like you are doing me some kind of favor by moving it! Get the f**k out of my vehicle. Needless to say, we did not get anything done to our vehicle at this location, but we did waste time, and effort. Thanks for nothing but frustration! I would a negative number if possible!!

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

Speedy and cheap! Great value! In and out fast. Free vacuum. Always no hassle. Thanks for…read morestaying on top of things.

Great deal for $7. Easy to follow signs that guided me through the automatic wash, which includes a…read morenice drying machine, then you turn left to use the free vacuums. I noticed as I was leaving that it said '5 minute vacuums'- oops! (I spent probably at least 20,) but it wasn't busy so I'm sure I didn't inconvenience anyone. There's a floor mat washing machine too, although I didn't use it, but I saw others doing so. The place is clean and the one worker I saw greeted me with a smile. I didn't see any vending machines that had towels, Windex, Armor All, etc.- that would be a nice added bonus. If I'm ever in this part of town again, I won't hesitate to stop in again.

I didn't end up getting the work done but I thought their estimate was very fair. They were kind…read moreand very understanding to my wants and needs. If I decide to get the work done I will be using them.

Excellent value and good as new. Wonderful pricing and quick! Would certainly recommend and while I…read morehope I don't need to use them again, I would.

Josh got us scheduled right away and did a fantastic job! Will use again! everything looked really…read morenice when he got finished. Great guy and easy to work with.

Do a nice job removing all the overlay on my car. Looked great once he finished. Would recommendread more

Ethan is great with communication. I had two cars detailed…read moreback to back. 2008 Honda Civic, 2009 Toyota Prius I choose to bring my vehicles to him. I would go back in a heartbeat He contacted me on the weekend lol Nice guy, honest, and goes the extra mile. I originally told him that I would like the extra clean package for the inside of the car and he marked it off of both cars because he said there was not a need for it. WOW! that's honest in my book. Ethan is the BEST! Ricks Reflections Mobile Detailing is a winner in my book. Thanks Eathan for great Communication and two beautiful cars! Sharon McHenry

Great experience with Ricks Reflections for a ceramic coating on my new car. Communicative,…read moreprofessional, friendly and helpful service. My car looks fantastic. Would highly recommend this business.

Had the PPF replaced on an '11 Corvette along with adding to a few new areas. If you're looking…read morefor new or replacement paint protection film for your ride, definitely talk to them. The service and quality is A+. It was easy to determine the cost based on what is needed. Scheduling was a breeze. Outstanding work!

Excellent service as always. I had replaced my windshield in my Tesla Model Y and needed new…read moreceramic tint with the highest heat rejection. The scheduling process was easy and they were able to work around my schedule. The job took less time than expected and the tint looks amazing. Highly recommend for tint and PPF installation!

Fantastic service. On time, professional, and I can't say enough about the level of care and…read moreattention to detail provided. I've been using detailers for years and these guys are at the top of my list. Highly recommended.

Chuck and team did a great job. Our car looked and felt brand new after they were finished. Can't…read morerecommend them enough and a great value for the quality that they provide.