My family and I toured this newly built apartments yesterday and was impressed with the staff…read more Jessica, the manager was very courteous and responsive to all of our inquiries before the visit (via email and phone). Also, the building has outstanding amenities, including a kid's play room, which my kids loved. Additionally, Kastlee, one of the leasing agents who showed us the place was exemplary. She was kind, patient, and always had a smile on her face. I can tell she is passionate about what she does and she genuinely wanted us to find the right apartment. I highly recommend this place. Alex

Very disappointing experience! Unprofessional and unwelcoming staff. The guy at the front desk…read moredidn't even greet us. Didn't provide any assistance or help although I had asked for help with getting the key fob for the self guided tour. He was very dismissive and didn't show any effort or interest in helping us. The facilities are okay. Everything has a chip or dent. The apartments are small and look cheap. I would recommend looking at other apartments in the same areas. We were so disappointed! .

The management & maintenance team are top notch and super responsive!…read more When I have a request, they are quick to accommodate. I've been here over 7 years and this team gets it done. ​

We have lived at the Lofts for one year now. We had a bit of a rocky start, but the manager at the…read moretime was accommodating and met our needs. Since then we have had a change in staff and the new manager Georgina has been extremely helpful in a time of personal need. Doug, the maintenance manager, is also very kind and helpful! We are looking to re-sign and stay. :) If you like the area and appreciate working with kind people, do give the Lofts a chance!

Avoid this building. I pay for parking, yet my car was towed simply because they switched parking…read morestickers while I was out of town. Management made zero effort to verify I'm a paying resident before towing my vehicle. Instead, they chose the most aggressive and costly option possible. On top of that, the building is constantly dealing with issues -- it takes 10+ minutes just to get an elevator because 3 out of 5 are always down. This place will gladly inconvenience you and charge you for it. If you value basic fairness and competent management, look elsewhere.

Revised Review:…read more Warning: Avoid Apartment #519 Living in apartment #519 has been a nightmare. The unit has serious ventilation issues, high humidity, and persistent mildew--making it a serious health hazard. Despite nearly a year of complaints and multiple photos sent as proof, management has refused to take any real action. The refrigerator's ice and water dispenser also contains visible rust and mildew, which I reported immediately. Even after acknowledging the issue, no repairs were made. Management claims the humidity is due to setting the AC to 75°F or higher, yet lowering it makes no difference. When asked why there's high humidity in the winter with no heat running (because it was broken 90% during the duration of my lease), they simply blamed the building's structure--again, without offering any solution other than I have to purchase a dehumidifier. Communication is extremely poor. Yasia Daniels Williams rarely responds to emails and makes empty promises with no follow-through. Olivia Mapengol, on the other hand, has outright dismissed my concerns--even when presented with clear evidence. Both have repeatedly ignored maintenance issues and blocked any attempt to escalate matters. They refuse to provide contact information for upper management and rely on delays and deflection until residents give up. It's unacceptable and deeply disappointing to be treated this way in your own home. If anyone has questions or wants to see proof of these claims, I'm more than willing to share everything. No one should have to endure what I've gone through. Old Review: This "luxury" apartment has been a nightmare. For almost a year, I've dealt with nonstop HVAC issues--no proper AC or heat, with indoor temps hitting 81°F+ and humidity levels in the 50-60% range. I reported this multiple times, and the leasing office never responded to my detailed message with photos and time stamps. I was forced to sit in the heat for weeks with no action taken. Maintenance showed no urgency, and corporate only stepped in after extra delays--offering two small fans that did nothing. My electric bills were sky-high (800+ kWh/month for a 1-bedroom), I developed health issues after surgery, and I found mold in my unit. I couldn't even stay in my own home comfortably. The staff is unprofessional and unresponsive. Worst apartment experience I've ever had.

I've truly loved living here since 2019, and it's been great to see all of the improvements and…read morerenovations continuing to be made throughout the community. The leasing office has also become incredibly responsive, and the team is always friendly, helpful, and willing to assist. A special thank you to Tamia, who was amazing throughout my recent apartment transfer. The whole team made the entire transfer process smooth and stress-free, and were always available to answer my questions and help with anything I needed along the way. Their professionalism and kindness made such a difference. The maintenance team also deserves recognition--they're amazing, always quick to respond to requests and do a great job. I'm grateful and blessed to call this community home, and I look forward to continuing to live here. Highly recommend!

My husband and I have lived at the Highgate since March of 2018 and even after 8 1/2 years,…read morecouldn't be happier. This is the best location in the DMV with easy access to the beltway, 66, the GW Parkway, Dulles Toll Road, and downtown DC. The apartments in this building are spacious with large windows, lots of light, and upscale window treatments...no flimsy see-through blinds at the Highgate. The building onsite management, maintenance, and cleaning staff are superb. Everyone is friendly, approachable, extremely helpful, and very competent. Problems and concerns are dealt with efficiently and in a timely manner. The community manager, Ezra Mizrachy, is more than willing to work with residents on rent increases and apartment updates so that you feel you're at home, not just in an anonymous rental. Though some services have changed during the years we've lived here, things are always being improved upon with the comfort and lifestyle of residents in mind. Kudos to both Erza and assistant manager, Gabriella Orellana, for making the Highgate a wonderful and inviting community.

I think some people need to leave their bubble and get out and live a bit more! Anybody wanting to…read morecomplain about this place isn't good enough for it, anyways! Down to earth residents (90%) with luxury amenities and very professional staff! I spent over 10 years in the Army and THIS is a what I call living the high life! Now, the snobs will wave their feather fans and say "well that little low-born doesn't know any better". I will say "This is the place to be if you love luxury but also want a laid back and down to earth environment." Got my only little spot with amazing view, quality appliances, beautiful apartment, and wall to ceiling windows. All Right in the middle of everything, including walking distance to a metro station. But OMG! The GRILL WASN'T CLEANED!!!!! LOL. People can be so over dramatic about the dumbest things. THEN GO GET A CLEANING TOOL AND CLEAN IT!!! Anyways, I love it. If you are a snob? You'll hate it. Down to earth, respectful of others, and don't take life "too" seriously (But still a bit seriously)? You'll love it! -Mac

Oh boy is this going to be a long one. Where should I start. I moved here from Fairfax in October…read moreof 2024 to what appeared to be "luxurious" living in Adaire. The unit I was shown was great appearance wise and so did the amenities. Probably 2-3 weeks of living here is when the ENTIRE buildings cooling towers (this system handles the AC) went out. While it was technically fall, it was warmer than usual and so my upper 22 second floor apartment was reach temperatures of 90 degrees inside with my balcony door open and the singular window in the bedroom swung open as well. This was the case for over a month where the building management did authorize a singular month of rent credit to all tenants and some. I'm not sure if graystar has owned this property from the get go but right after this event is when we saw "new management" come in and take over. Multiple floors had HUGE 8x4 holes ripped in them as contractors worked to fix the cooling tower system. On multiple occasions did the elevators shutdown and people were forced to queue extremely long waits of some even half an hour. Summer 2025 - the building / halls were extremely warm with temperatures in the halls reaching 80 degrees probably as a penny pinching way to save money on cooling. There's three - level 2 chargers for an entire building and a lot of Teslas/EVs so expect to need to check in almost immediately once a spot opens up. Not to mention one is in poor condition with the electrical cable obviously damaged and frayed. The fitness center door was propped open leading to the balcony and swarmed with the lantern bugs we saw so many of this year. The upper floor amenities were decent at best with the biggest plus being secured access garage for parking (we'll revisit this in a bit :)) and fitness center and rooftop pool with grill area. On October 30 my sports car was stolen from the parking garage level P2. Not only was it stolen from the secured access parking garage but they had also GAINED entry into the building. I notified PD after I had come back from Halloween weekend that my car was stolen and had asked the concierge if I could have the security footage provided to me for insurance purposes. I was told that it would have to be ran by the manager for the building. Okay cool, Monday comes along and I received a single email indicating that they had called the officer that responded but would not release any footage unless a form was filed by the PD officially. You have got to me kidding me. I'm at the whims of an overworked police department to secure footage of my OWN car being stolen??? Ridiculous. Not only that but I'm pretty sure no one from corporate at Graystar has any clue that this happened. So I will be following up through legal means as necessary. Just so many lapses in security in this building and so many issues that come as a result of extremely poor management. I cannot believe that my car gets stolen literally days before my lease ended but I'm so glad that it has. This building honestly needs to be sold off to another property owner because graystar obviously does not care. I have two points of commendation and it's solely for the morning concierge team who are not only helpful and nice but also care for the people who reside in this building. The maintenance team that handles the in unit repairs and upkeep are also worthy of praise as they swiftly take care of repair orders. Office staff / leasing in my opinion needs some serious work in order to manage this property. I DO NOT RECOMMEND YOU LIVE HERE IF YOU OWN ANYTHING OF VALUE. Will never recommend this building to anyone even if my life depended on it. I'm sure I missed something else but I'm so through with this place I'd rather forget I ever lived here. Thanks Adaire for truly being the worse building I have ever lived in.

Great building to live in…read more Bought a place back in 2009 and am still as excited to come home to as I was the first day I moved in. The location is central to everything. Most people say "oh you live in Tyson's, traffic must be awful" but it really isn't since we have access to the toll road right behind the building. It's a shortcut to get in and out quickly without having to go through the heart of the traffic jams. Walls in the building are built with great sound insulation. I have ONCE heard my neighbors and that is only because they threw a party with 30+ people and had the music blasting. The sound could be heard through the windows, not through the floor. I play music fairly loud myself and have only once gotten a noise complaint (I had tons of people at 6am for an after party with a DJ spinning...) Residents are all very respectful, except for a "marm" on another floor which I will happily run over if given the chance. Many young professionals and a large number of international residents. Pool is great in the summer but the music they play up there is terrible; bring your own CD's or ipod. It's a sort of mixture between 'Garth Brooks' meets 'Josie and the Pussycats' on a bad day... Yeah... Try to picture that. Staff: they are all very friendly. I especially like Brody and Artan at the front desk; awesome guys and very helpful.

A lot of people don't understand what does it mean to leave without option to open windows. There…read moreis no fresh air never ever!!!! Filtration system is a total mess,whoever is responsible for maintaining proper ventilation is not doing his job. I lived there for 2 years and had a permanent migraine and every time your neighbor cooks something you will smell it for the rest of the week. Please think well. No fresh air whatsoever!!! Apartment itself is ok,appliances are fine and layout was above average for the area space wise.

I have lived in Lumen for 3 years in 2 different units and just recently moved out (due to needing…read moreto move out of state). In my three years here, I would say overall, I had a very pleasant experience. Yes, they do have their flaws. Some I can note are: elevators breaking down (I should not have to allocate 15 min to get out of my apartment building for work), AC/heater breaking down (though they do compensate--more on this below), and an incident of roaches (though it never reached my unit). However, lumen is a great apartment overall. Its location is superior and unparalleled, being equally close to DC and the suburbs, it truly opens up more opportunities to see and enjoy more parts of the DMV area. Though hallway to unit sound proofing is not the best, unit to unit sound proofing is excellent. You won't have to worry about neighbors being too loud or throwing a party. Once you're in your unit, it's peace and quiet. Views and amenities are to die for. The gym has three sections (cardio, weights, and yoga room), they have multiple areas where you can work/study, and they have Apartment Life who holds events several times a month and they're good events! I did previously mention the AC breaking but management team was so helpful in navigating. They offered to refund part of your rent or pay for your hotel stay while it gets fixed. This was so thoughtful and not something you can expect at any other management companies. The concierge people are always so friendly and ensure your packages are never lost. The leasing agents remember you by name and always maintain a friendly face to go to when you are in need. Also, the rent is very affordable for what you get and compared to other luxury apartments in the area. I cannot recommend lumen enough!

Prosperity is a great place. My experience with Erica was both positive and encouraging. Her…read moresupport walk-in me thru the application process was amazing. She made sure I was well informed and followed up with me frequently. Also, the neighborhood and access to amenities were a plus.

I was looking to lease here, and Nick and Travis were incredibly helpful and accommodating. They…read morealso have a special Workforce Dwelling Unit program where rent is cheaper for certain units if you make a certain income and work in Fairfax County (this is in addition to regular market price apartments). This is a beautiful building! The amenities are top notch. They even have a squat rack in their gym, free yoga and Zumba on Tuesdays in their fitness center, and a concierge service. I've also seen the cutest dogs here. There are pet free floors (floors 4 and 8) for those who prefer that. The living room windows are large, the walk through closets were spacious, and the finishes in bathrooms and kitchens are beautiful and modern. The location is also great; Dunn Loring metro and mosaic district are right there, with easy access to 66, 495, 50, and 29. One of the only problems I have with this building are the difficult visitors parking policies (difficult in my opinion at least. You have to know your visitors' car info and arrival time). The other problem i had was a special case; i was looking into living in a WDU and they gave me the wrong prices and income requirements, so I had already applied to the unit and signed my move-out agreement at my current place, only for prosperity flats to call me the night before i was supposed to move in to say that I no longer qualified for that unit, and was only eligible for more expensive (market price) ones. If it wasn't for their genuine congeniality I would have thought they were trying to gouge me for more money. Friendly staff, great building, great amenities, great floor plans. I recommend this place!

After living at Ovation for more than a year, I can honestly say that it is one of the cleanest and…read morehighest-quality residential communities I have experienced. During my time here, I have had the opportunity to become familiar with many residential buildings throughout the McLean, Virginia area, and I have found Ovation to be one of the best places in terms of stability, comfort, cleanliness, and overall quality of life. The community is beautiful, peaceful, and exceptionally well maintained. The level of service is excellent, and the leasing office is consistently responsive to residents' requests. The maintenance team also deserves recognition for how quickly and efficiently they respond and complete their work. The amenities are excellent, particularly the fitness center. More importantly, there is a sense of peace and tranquility here that makes Ovation a wonderful place not only to live, but also to relax, feel comfortable, and truly feel at home. I would especially like to recognize Sofia. Sofia is exceptionally helpful, respectful, understanding, and professional. She treats everyone with kindness and is always willing to help. She is patient, friendly, and has an outstanding ability to communicate professionally with residents. What stands out to me most is the way she handles difficult situations. Even during the busiest and most stressful times, she remains composed, finds solutions, and handles situations with excellent judgment. I have never seen her complain or show frustration toward residents. She continues to welcome people with a smile and a positive attitude, even when it is clear that she has had a long or demanding day. Her presence makes things easier for residents. She is approachable, respectful, thoughtful, and genuinely knows how to deal with people. In my opinion, much of the success and positive atmosphere at Ovation is a reflection of its management and staff, and Sofia in particular deserves special recognition for the role she plays in making this community such a pleasant place to live. After more than a year here, I can confidently say that choosing Ovation was an excellent decision

I advise you to not rent here. The management is unhelpful, majority of the front desk folks are…read moreconstantly grumpy, and it's way too expensive for what you get. One example - They switched our payment system and billed us 300 dollars for late payment even though we had auto payments on. Very little comms about switching the system which required rekindling bank accounts. Maintenance had to come in 3 times for the same issue. You get charge for common space electricity. Literal nickel and diming for everything.

There's more restaurants and to live in this community is really nice, Paragon theater restaurant…read moreand bar will be an amazing experience here!

I used to love living in this apartment, but it has gone downhill over the past few years for a…read morenumber of reasons: 1. Management, while friendly, increasingly stingy. They're used to be once-a-month happy hours with free food and drinks, wonderful holiday party, and resident appreciation events a couple times a month with free popcorn, bagels, etc. That's all since been removed. Management also takes forever to respond to emails sometimes ignoring emails entirely when they used to respond within 24 hrs. 2. The worst aspect is that management doesn't enforce anything. They send out weak emails about picking up your dog poop otherwise you're fined, but never actually fine anyone. They tell people to stop hogging the EV chargers but residents end up parking their car there sometimes for days because there's no idea charge. The list goes on. 3. The quality of residents here are awful. There's dog poop all over the upstairs dog park every day (see attached). when poop bags are provided right there. Residents leave trash bags next to the trash chute when it takes 0.1 seconds to push it down the chute. Kids run around the hallways kicking doors. The gym is missing dumbbells because some resident(s) take them back to their unit. Equipment in the gym doesn't get put back in its place. 4. The nickel and diming each month is shocking. In addition to rent, get this - there's a utility service fee, sewer fee, pest control fee, trash fee, parking fee, parcel locker fee (that's a mandatory fee to get packages delivered), and a resident liability program fee.