So I've been here once before because I was rear-ended, and the work Gustavo did was great. I had to come again after scraping the corner of my front bumper pretty badly on a sidewalk. This scratch was deep. I mean grooves so deep it was in the 70s. Canyons that rivaled Zion National Park. Anyway, I knew I had to go to Gustavo because he did such a great job last time. My expectations were met. So if you need something fixed and don't want to be worried about being screwed over, go to Gustavo; dude is honest. He cares about how the job is done and the quality of it. read more

Did such a good job on my Dad's 2014 Nissan Pathfinder (that he asked me to write a good review for him). Gustavo, the owner, did work beyond the AAA estimate and even replaced the two front tires. Excellent customer service and would definitely refer a friend! read more

Avalon collision and services are so good. They entertain the customer very well. Gustavo was the one did well in all the needs of the car , he follow up to the insurance if there's need to do. Also Gustavo explain well and the way he entertain the customers . I am very well satisfied from thier works and employees Well done, GOOD Job AVALON COLLISION AND SERVICES IT'S VERY WELL RECOMMENDED 100%. THANK YOU TO EVERYONE. GOOD JOB MR. GUSTAVO SOTO. read more

My husband and I mistakenly stopped at this location thinking that this was the location the insurance had recommended. Needless to say GLAD we did. Gustavo was very attentive, helpful, and provided us with reassurance that they would take care of us and fix our car as if nothing had happened to it. I can say that the results were impecable! Thank you Avalon Collision & Service & thank you Gustavo for your amazing customer service! read more

Avalon collision did a very great job om my car, i would recommend this place to anyone. Brought my car in lookin dingy and got it back lookin like a race car. Gustavo's the man here! i was in good hands. read more

Got my car done here after an accident , they did a great job . I would recommend this body shop for minor or major body work. Highly recommended. I will return in the future read more

This business is the best! My baby, a 2005 KIA AMANTI, went in damaged & looking pretty beat up. They fixed every damage from my accident & spruced up my baby soon nice. It looks new all over again. This old man is very happy & I recommend this business to the max. Avalon Collision is #1. read more

I have 2018 challenger with a specific body color and Gustavo took car of my car within 18 hours! I was completely satisfied with the outcome. Definelty will recommend and come back if need for any other services read more

Gus did a wonderful repair job for the body damage on my car. I am very happy and satisfied. My car looks brand new again. He also gave me lifetime warranty on the repair so I have peace of mind I can take it back if something happens. I stopped by another place down the street on Avalon first to get an estimate but didn't get a good feeling. Gus gave me confidence he can handle the job. Highly recommend. read more

Once again, Gus came to my rescue! My car sustained a few gashes on the side and he fixed it like nothing ever happened. He does an excellent job and he is very fair with the price- the estimate is based on the work being done and not the type of car. I've recommended him to my coworkers, friends and family. read more

This place does an excellent job. Nice clean work. Excellent customer service. Got my car back when they promised. Took in my 2015 Kia for front bumper repair (110 s fwy and a truck dropped a cone and got stuck under my car and cracked my bumper) my insurance company sent me to another location and they told me they couldn't even look at it till Thursday (1 week later) took my car in to Avalon Collision had it back in 3 days. I also just took in my 2007 Chevy Tahoe because my top AC control unit (to control back vents) fell. Screw popped off. I took it to Win Chevrolet in Carson and they idiots there told me the brackets were broken and it would costs $150. Took it to Avalon Collision asked for Gustavo and he fixed it at N/C I still payed a little something because I thought it was so nice of him to fix it for me. And guess what the brackets were NOT broken. Win Chev are liars. Thx Gustavo for always being honest and professional and the good body work on my Kia. Him and all the staff and nice genuine people. Ask for Gustavo. Real genuine nice guy. Wants his customers happy. read more

Amazing work! My car was deemed totalled by the insurance company because ofbframe damage on the passenger door, but my car barely had 20,000 mikes on it! :( the insurance paid off the car and Avalon collision made my car look bran new for a very reasonable price! I am soo happy with management and their service :D hopefully I never get into another accident again but if I do I will be coming back here and referring all my friends and family! read more

They are amazing here. Have been coming here for years. I recently scraped the side of my new car coming out of the garage and they made it look like new again. Thanks guys. read more

Terrible job. I made a mistake taking my car here to get fixed. The body work they did cracked after 2 years and paint job was cheap too and started fading. I even took my car back to get it fixed but still no improvement. If you love your car, take it somewhere else where they will treat your car right and get the job done. read more

Don't go here. Everything you fear about shady auto mechanics. They have a smooth-talking manager who pretends to reprimand the workers for shoddy work. This place is a ripoff. Skip it. read more

Highly recommended... my wife and i went here, and the result is amazing. And gustavo this guy help us a lot and he gave us good price fixing the dent in my right fender and rear bumper... thanks a lot gustavo.good work amigo!!! read more

Love going to this place, Gustavo always takes care of me and my family when we need TLC done to our cars!!

Took my car here after it was hit and I have to say, they provide you with the most excellent service, quality in their work, and time it takes to get it fixed. I highly recommend this place to anybody who's looking to get body work done on their vehicle. I'll be taking my second car there soon. read more

See Gustavo, he'll take good care of you and your car, no BS, and he'll definitely back it up with his work! Highly recommended! I would recommend this place to anyone looking for quality work! read more

I brought my car here with severe damage to the front end and the left side of my car. Gustavo is amazing, friendly, he helped me out so much. so did the ladies at the front desk. They helped me with my rental. Everything went so smoothly. My car looks like a brand new car. It's so pretty. They replaced my whole front end and side door. They even fixed a few scratches that wasn't a part of the accident and washed my car. They did way more than I asked for and I highly recommend this place. read more

Took my Toyota Camry here after I was rear ended and I gotta say I couldn't be happier..everything looks great my car looks better than ever..Gustavo was great excellent service and excellent quality..would definitely recommend this place to anybody!! read more

Avalon Collision & Service Center is our 1st choice when we need our Lexus and Honda CRV body repair. Most competitive prices in South Bay, work quality and especially wonderful manager Mr. Gustavo make this business really a top notch. Mr. Gustavo is a very friendly and honest person, caring about his customers. Regardless what kind of work your car needs - big or small - Mr. Gustavo always gives you the best price and shortest possible time term. If he says the job will be done in 4 days it means 4 business days, no more. We recommend Avalon Service Center to all our friends even if they live far from Carson. Driving extra ten miles worth hundreds bucks and nerve cells being saved. read more

Fantastic service when I brought my car in after a hit and run. The owner exceeded my expectations and went above and beyond a typical repair. He was straight forward with detailed information and was finished within the estimated time. Felt like picking up a brand new car. Highly recommend it! read more

They do great work here. We've taken 3 different cars here. A Nissan Maxima, a Speed3, and most recently our S550. We trust their expertise and care. Highly recommended. read more

Probably one of the best services you can find!! Gustavo and team were very knowledgeable , works well with you and got the job done a lot faster than i thought . This combination is hard to find especially in the auto business - great company!!! read more

This place is awesome! Amazing customer service, great pricing, very reliable and you know the job is good. Definitely recommend this place for your car's needs!!! Gustavo is the person to talk to! He will take care of you like you're family! Thank you for always making room in your schedule for me!!! read more

Gustavo did a great job on my Subaru impreza. He goes to great detail and completes the job on time. I highly recommend his shop for any type of work large or small. read more

This shop did a great job repairing our SUV. Gustavo provided fantastic customer service and even repaired other minor damages free of charge. This is definitely a great place to bring your car in for repairs. read more

This place went above and beyond to repairing my KIA! They even did a little extra. If I ever need any repairs again, this will be my first choice. Ask for Gustavo. read more

In September 2015 I was the victim of a hit and run and, since I only had liability insurance, I had to pay for the repairs myself. I explained this to Gustavo (he's the manager), and he worked with me by giving me a reasonable repair estimate. Since the price was good and my car is 11 years old, I would've been happy with just a mediocre repair job. But when I picked up my car, I was pleased to see that the quality of the repair work was top notch. Yesterday another person ran into my car! (I seem to have the worst luck.) I've already told my insurance company that I'll be taking my car to Avalon Collision for this repair, too. read more

Had to get my front and rear bumper repainted due to scratches. Gustavo did a great job! Aside from the actual results, this place offered me the the lowest price . Great customer service as well. Gustavo is a nice, humble guy and easy to talk to. read more

Gustavo did a good job fixing my GLA. I am happy with the outcome. I recommend this place.

I got into a fender bender and took my car in here and Gustavo immediately started on my car. It needed a new impact bar and some frame work, but as soon as the new impact bar came in, it was completed within a day! Great work, and friendly service. It was efficient, he knew I was on a time crunch and he totally worked with me without complaints, they even vacuumed my car and washed it! The price was more than fair, GREAT EXPERIENCE. read more

I received Top Notch service from Gustavo the owner himself on my beloved 2015 Mazda 3 which is a special Pearl White Color. I've had previous body shop work completed on my vehicle before from other reputable name brand body shops like Car Star Collision and the service I received at those locations was crap compared to the work and service i received here at Avalon Collision & Service. I won't ever go anywhere else. The work done on my "snowflake" car was exemplary and it matched the customer service. Gustavo not only helped me with dealing with Liberty Mutual (not my insurance) but also with the claim itself, I have an extremely busy work schedule and he took it upon himself to take the pictures and send them to the claim adjuster and handle it for me. When it came time to repair my vehicle, he himself did me the favor of dropping me off at the car rental location because obviously Enterprise can't get their system together and pick someone up even when you schedule a pick up ahead of time. Not only did he go above and beyond already with the above stated but he also was gracious enough to touch up a few parts on my vehicle that needed some TLC, my bumper had a few scratches and bruises and was a sore to see. I had previously inquired at Car Star about the same scratches and they blatantly told me I would need to replace my entire bumper and that it couldn't be fixed, well that was a bunch of BS because Gustavo was able to take care of it. Also my vehicle was spotless when returned to me, mind you when i dropped it off to get the work done i had just spilled dirt from a plant in my passenger front seat and hadnt washed it in weeks. He was extremely helpful and gained my complete trust with his service and i felt comfortable enough to inquire and ask him about other issues i was having with the vehicle non collision related and he was so helpful and even gave me honest reccomendations. I don't think I'll ever go anywhere else if i need work done on my vehicle, and will recommend him to all of my friends, family and network. To say the least Gustavo helped me fall back in love with my car and left it looking brand new read more

Took my car to Avalon Collision on Monday as my husband put a nice size dent in the passenger door. The car was ready by Friday morning and looked great! The car was cleaned vacuumed and washed. Very very pleased with the results. Would recommend this place for reliable service and turn around time!! read more

omg! the service was outstanding they treat you like gold. my car looks brand new..thanks for your professional service

We have never gone to any other repair shop other than here. Great service and very good communication. Thank you guys.

watch out they will rip you off take my word ..if not you will have to learn the hard way ..i had my car in for leaky seals on top part of motor ..paid by credit card went back after 6 months because seals started to leak and there was no info, of me being there so nothing got fixed oh and i paid $500 for some BS read more

Excellent service, good quality, good price and amazing customer service. Personal attention from owner. We have only one car and they found the way to keep the car just for a few hours. Totally recommended. read more