I have been a customer of Autobahn Collision since 2016. The first time I met Johnny was actually at the scene of an accident. He came over with a bottle of water and simply wanted to make sure everyone involved was okay. He didn't try to sell his services or push anything -- he was just genuinely concerned about our well-being. That moment left a lasting impression on me. Since then, anytime I've had a collision, I've brought my car to Autobahn Collision. Johnny and his team consistently go above and beyond. Not only do they restore my vehicle to look like it did before the accident, but their customer service is truly exceptional. It's rare to find a business that combines high-quality work with genuine care for their customers. Because of that, I will forever be a loyal customer of Autobahn Collision. read more

Autobahn is my collision center of choice. Why? They do a great job project managing AND managing the insurance for you to make sure your car is exactly as it was before the accident. They negotiate with the insurance to make sure you get the appropriate part that is required to make sure your care is 100% like it was before the accident. In my case for example the insurance sent an aftermarket head light that did not fully work with my Lexus and James my project manager from Autobahn made sure that I got a Lexus OEM part. Also I like that you get your car back fully detailed so it has a nice touch when you get your vehicle back after an accident. I also had my Porsche there a coulpe of years ago and the owner took extra good care of me back then as well. GO Autobahn :) read more

Autobahn Collision Center - Body Shops Near Me - Torrance, California

Good value and quality work! Mixed my issue half the cost I was getting estimated other places.

I thought that I could trust this body shop since it has so many 5 star reviews, but I sincerely feel like my fiancé and I were getting scammed and taken advantage of by this place Basically we took our car in to get an estimate on repairs for our Tesla Model Y and it took a week to get an estimate.. I understand it takes time to get an estimate especially if insurance is involved but the least they could have done was given me updates.. I was the one reaching out to them everyday asking about the status of my car When they finally gave me the estimate a week later (which I again had to call for lol) they charged us $9700 for a fender bender the repair was way out of my budget because we only got uninsured motorist coverage bc the guy who hit us had no insurance (of course) We declined to get repairs done and asked to have the car put back together and only then did they mention that there will be a tear down fee of $1000 but that they were willing to bring it down to $650. Never during this whole week did they ever mention that there would be a tear down fee... we argued that we were never told of such a fee up until this point and are not going to pay. They said that if we don't pay we will have to pick the car up as is with the front still disassembled. I couldn't believe what they said and was so upset that I left an email with the manager Johnny telling him how wrong this is and that we will take legal action if we need to get our car back Johnny replied saying that he's not charging us for storage (which we were never told there would be either) and the reason why he was charging us a tear down fee which I get. But my point was he should have told us all of this in the beginning when we first brought the car in I gave authorization to inspect my car, not authorization to pay a tear down fee or any storage fee. After another day of going back and forth, his employee Anthony and I eventually negotiated down to $200 and I ended up getting the car back in the same condition I brought it in. So if you bring your car in to get repairs at this place make sure you ask if there is a tear down fee or storage fee because they will slap that on only at the end if you choose not to pay for their ridiculous prices. I understand that there's labor involved and someone should get paid but at least tell us in advance of such fees. If it wasn't for their politeness and respectful tone I would have given them 0 stars. Be safe and cautious everyone. read more

I got into an accident and Johnny helped me through the whole process. They fixed my car. They worked directly with the insurance company. They took such good care of me and the car. Would recommend Autobahn to anyone! read more

My experience at this shop was stellar. From service, to the quality of the work! And best of all the price to fix a ding on my bumper was very reasonable! 10/10 recommend. read more

I'm so speechless of the services, and the incredible work this company has done for my car. I drive a 2018 Honda accord. I wanted to find a place where I can trust that the job will get done. And let me tell you Anthony and Johnny are the guys ! Very understanding , kind and goes above and beyond - they never bs and goes straight to the point not something you want to hear. And I value that respectfully. Even if it took time and patience my car feels brand new like I just got it from the dealership. The team reassures you and they communicate effectively not leaving you hanging. Im definitely recommending this shop to friends and family. Thank you read more

After going to a competitor who eventually wouldn't look at my Jeep due to aftermarket bumper and fenders, I found Autobahn via the Mopar website as a certified FCA repair facility. I knew taking it in there was a chance it might get totalled from insurance. They handled all my question and worked with me. In the end, it was totalled and they didn't work on repairing it (they did inspect it for the insurance company). But I was thankful for them answering my questions and working with me. Always check for shops on your vehicle's manufacturer website. The shop i 1st went to was even recommended by my insurance. God forbid your in a accident but if you are and in South Bay check out Autobahn. read more

Amazing customer service by Anthony. He went above and beyond to help me when the insurance company dropped the ball. He helped me contact the insurance company to get the adjusters to go out to look at my car since the insurance company was delaying the repairs. We were provided with daily updates, even 2x a day sometimes. I can not thank Anthony enough for helping expedite the auto repairs. The car came out looking great and they even washed the car inside and out! I will totally recommend this shop to everyone who needs one. If you're looking for an auto shop with amazing customer service, great value, and amazing repairs, look no further. read more

Refinished a deep set of scratches on a fender. They were able to match the metallic paint perfectly. They also detailed the car before delivery. Excellent shop experience and if I ever need bodywork again I know where to go. read more

Marc was courteous, and very helpful along the way and navigating the entire process from start to finish. Very helpful with all my questions. and making me comfortable . My car look amazing, I am super glad Tua gave me his information. Hands down the best work, communication, and overall value. HIGHLY recommend. read more

I brought my truck here after the tow truck driver followed me home to give me their business card. Should've been my 1st clue. While the work done on my truck was amazing there is definite room for major improvement. 1. Communication. Often I'd be told I would hear back with updates and never was. I had to call or text to get updates. 2. Unprofessional techs. My keys were lost and they had to get a locksmith to make new keys. I still don't know what happened after being told they were going to review the security cameras. Even the coordination with the locksmith was complete failure. First told 10am then 11:30am then talk to the locksmith directly and he says he was never even told to come that day and asked if he could come the next day to which I said emphatically NO. I made time today so he came but then was surprised when I mentioned the key for the tailgate lock. ZERO communication from the staff or manager or whoever. Which takes me back to #1 issue. Complete lack of communication. 3. Complete thievery. When I got my truck back it had clearly been ransacked as though looking for something to steal. Items I had in storage compartments under the rear seats were pulled out. CDs that were in a storage compartment under the front middle seat were pulled out. Even my earthquake emergency kit was unzipped! Is there something in there that was needed for the fender repair OUTSIDE the truck?!?! And I just now realized my phone charger was stolen. They did give me a discount on my deductible but the overall 2 month experience was torture. I wouldn't bring any of my vehicles back to this business. read more

Great job and a big thank you to all at Autobahn, especially Marla! So very nice and very efficient, they got my car back to me in less than a week. Other places quoted me 2 - 3 weeks and a much higher price. The car looks great, they even fixed my antenna 2 weeks after they repaired the fender and didn't charge me. Highly recommended. read more

Being a female I already knew I would have to deal with mechanics trying to upsell me. I already got an estimated from this place and they viewed photos of my bumper. My boyfriend recently visited to confirm the parts I needed. He mentioned how dismissive they were when he visited and didn't want to answer any questions. I was told to bring in the car in and when I did he insisted on replacing mg fender when it didn't need replacing. I told him what my father said all I needed repaired and he didn't wanna listen. When I got on the phone with my dad he got an attitude and was very rude when I would ask him questions. I then received an outrageous quote for damn near 5k when other places gave me an invoice for a job that will only cost $1200. SAVE MONEY AND CHOOSE A DIFFERENT PLACE. DISCRIMINATION AT ITS FINEST. I wish I was able to rate it zero stars. read more

Amazing staff and amazing customer service I highly recommend this place. I can recommend it to everyone

Came here before and work on my car was fast not to mention immaculate. Well worth the work for the money you pay. Staff is also mad cool and help you any way they can read more

Autobahn collision did me right with fixing my car. Would highly recommend. Did the job perfectly and I'm satisfied. i'm read more

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Don't go here, they lie to get you in. They'll promise to pay for your deductible, but they won't. They're just in it for the easy money, karma is something you can't get around! If you get a funny feeling when you see the place and the employees, trust your gut! read more

This place is an absolute scam, please beware. My boyfriend's insurance company was sent a $4,500 bill to "for labor to take his car apart, to find out there was really nothing that they can do because the repairs are more than what the car is worth" We were shocked and disgusted. This is a common scam when insurance companies are involved. When we called and inquired they said it's because the car was at the shop for 14 days. So you're charging us more than $300+ a day to store a car you've been working on? $4,500 charge and now I have zero repairs done to the car. Great. Beware, do NOT take your car to this place. They are shady and scam artists. read more

This place was actually STRONGLY recommended to me by my insurance agent. She practically swore by them, so I decided to put my trust in them, too. My car door had been banged up by a huge tree branch that missed my window completely but banged up my door pretty good. I drive a white car, so the damage was super noticeable. I really want to tell you about how nice (and patient) Johnny was when I first spoke with him over the phone. I brought my car by so he could take a look at it and he instantly knew what needed to be done. So, after getting things in line with my insurance, I dropped off my car and proceeded to get my rental, which they summoned for me (super nice!). I was quoted about a week and a half for the work to be done, which was fine, but a particular part that they had ordered took a little longer than expected to be delivered. So, Mark called to update me with everything that was going on, reassuring me that they were still going to work on other aspects of the car so the process wouldn't be slowed down. When the part still hadn't arrived the next day, Mark called again to keep me posted. All of this was completely understandable since it wasn't their fault. All anyone could really do was just wait. I was completely ecstatic when I got that next call from Mark letting me know that my car was ready!! Not only does my car look AMAZING, but I am just blown away by the customer service experience I received here. Thank you Johnny, thank you Mark, and everyone who worked on my car. Communication is everything! I will definitely use Autobahn Collision Center again and recommend them to everyone/anyone that needs it! So, if you're reading my review, don't even hesitate to call! read more

Went in for an estimate on a damaged bumper. I was in and out within 15 minutes I received my quote via email and printed. Great shot I've also done work with Johnny and his brother Tony at the Hawthorne blvd location. I highly recommend them read more

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Got my car fixed here and they were amazing! Definitely would recommend to others.They were very responsive and fast with the turnaround time. Thank You! read more

100% Recommended, The guys at Autobahn will take care of you and make sure your vehicle looks like new. They made the process super easy and got me back on the road within two weeks. read more

My Kids Soul was broken into. This business and the all the employees are informative, reliable and fantastic! I highly recommend taking your car to them! read more

One of the most professional and kindest businesses I have ever been fortunate to come in contact with! I had a very scary car accident two months ago in which both cars were totaled, and from the very beginning everyone at Autobahn was so understanding and helpful. They offered both cars a tow from the scene and were very understanding and calm during the intake process while I was in a very distressed state. They have been so available and helpful as I've gone through a painstaking process with my insurance agent to get coverage ever since. In a very unfortunate turn of events, I was not able to get coverage on my car and had to pay the bank out of pocket, and while I was dealing with trying to get my insurance to cover the accident my car was sitting in the Autobahn lot for a long chunk of time. Because they are kind and genuine people, they extended me grace and did not charge for the storage fees when they could have because they knew how dire my financials were and didn't want to put me in an even deeper hole. If only there were more businesses in America that had deep values like this and put people first! I feel so lucky to have been treated like this and it makes me want to be there in the same way for other people. I'm telling everyone I know to go here and you should too! Good mechanics AND good people :) read more

I have a new(ish) car that I love. Yesterday, I stupidly took it through an automated car wash and the hood got scratched up. I was devastated. This morning, I called Johnny at Autobahn and within three hours, the hood of my car looked brand new - straight off the lot brand new! So happy, I could cry! Thank you Johnny! *** Side note: My family has been customers of Johnny for over 10 years. We've taken a countless number of cars there for various issues and always get top of the line service. I highly recommend Autobahn. read more

I can admit that while I'm hard to please and very picky, I had one of the best customer care experiences of my life. The fixing of my car was executed so well that you'd never, ever guess it was crumpled like paper just a few weeks before. I probably called 1000 times and Mark always answered my questions and addressed my concerns. I'll be recommending Autobahn to my family, friends, priest, strangers and even my dog because that's how happy I am. 10/10 read more

I've gotten my car fixed at the Western location years ago before and they did a magnificent job. Johnny and his crew actually went above and beyond to drop off my car at my house once finished. I saw them recently to get a quote on labor for removal and replacement of my front Subaru emblem alone due to already getting the emblem myself. Without hesitation, Johnny and his coworker removed and replaced my Subaru front emblem, cleaned my grill/bumper, and didn't charge me a cent. Awesome place and workers I'd recommend this place to all. read more

Back in November 2019 , i got my car vandalized outside my house , and it was the worst feeling of my life . Had a breakdown called my insurance for help , talked to my agent Gigi from all state by the way she is the greatest ever!! . As this was the first time ever happening to me my agent referred me to Autobahn collision center so they towed my car to there body shop and they said they would take great care of me . Spoke to johnny & let me tell you he is amazing !!! Chelsea is wonderful with the updates super informative . They took there time which i love that because you can tell they focused on my car very much! my car was returned AS NEW & like of NOTHING happened! The paint , the tires , the windows EVERYTHING!! was freakin amazing! Please i HIGHLY HIGHLY recommended this place . I found my to go bodyshop please take a look at my pictures of before and after pictures you will stay in shock of how crazy brand new it looks . And for the price you cant beat it anywhere else at all ! -thank you Mr. johnny & Chelsea & everyone at autobahn team you were all amazing! read more

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Amazing service by Johnny and his team. I have a leased Subaru with some bumper scratches. I didn't want to go through insurance and I didn't want the dealership to charge me. Long story short the price was great and the results were better then expected. Without a doubt, I'm bringing more cars here. read more

I have had a water leek into the cab if my Ford F150. Two shops including a Ford dealership could not fix it. The Ford dealership thought it was my rear window when it clearly wasn't. I went Autobahn and talked with Johnny who assured me that they could fix it. Sure enough they found the source of the leak and made the repairs. On time and for a fair price. In the past I had a car repaired at their other shop on Hawthorne Bl. The damage was repaired correctly and professionally. They even fixed a couple of door dings that wasn't part of the original damage. I highly recommend Johnny and Autobahn Collision. read more

Autobahn collision center deserves more than 5 stars. Since the day my mini came in I was updated on my car's process and the date of completion with no delay. The team was so helpful to make sure I knew about everything that was being done to my car and I loved having that personal relationship with them. I will never take my cars anywhere else and everyone I know will only bring their cars here! Do not go anywhere else guys. My car looks better than the day I bought her! read more

Autobahn Collision Center - My car looks better than when I first got it! Autobahn is amazing! - Body Shops Near Me - Torrance, California

Went here because George and Joey's Towing (right next door) accidentally scraped my front fender. They called up Johnny and set up an appointment. After a day, my car was ready to go and looking like nothing ever happened to it. It was, as Johnny described it, "flawless". He was prompt in calling me and made sure that everything was not just okay, but perfect. Now, I didn't pay for anything and insurance wasn't involved. Autobahn went above and beyond for a favor; I can't wait to see how they'd actually take care of a paying customer (but hopefully not too soon since this is an auto body repair shop). They accept all kinds of insurance and specialize in expensive cars. Check this place out, you'll be driving away with a smile, thinking, "Damn, that was a great handshake." read more

Autobahn Collision Center - Painted and looking pretty in front of the shop. - Body Shops Near Me - Torrance, California

I side swiped a pole while driving & I was recommended by a friend to take my car to Autobahn for the repairs. From start to finish, Johnny and Chelsea made it such an easy process. They kept me updated throughout the whole process. They are all super friendly and extremely professional. When my car was finished, I got it back & it looked BRAND NEW! I will definitely come here for all future car needs. I highly recommend this body shop!!! Thank you so much!! read more

Autobahn Collision Center - After - Body Shops Near Me - Torrance, California

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FANTASTIC CUSTOMER SERVICE! Being in a car accident is unfortunate and super inconvenient, especially when its tge other driver thats at fault. I recently had my Honda Accord in for a collision repair at Autobahn Collision Center and Johnny was SUPERB! He was cordial, helpful and very knowledgeable on the whole repair process, including how to work with the insurance company and car rental. Johnny gave me advise and explained to me the process. Johnny gave me updates on the whole repair process and making sure I understood everything. He made this "not so convenient" time actually a pleasant situation. The work was excellent. My car looks amazing and brand new. I dont notice any trace of the accident. Even the paint job was spot on, the attention to details was amazing. Johnny even went the the extra mile when my insurance refused to pay for a replacement bumper. The insurance company just wanted for Johnny to make the necessary repair. Johnny went ahead and replaced the bumper at no cost to me. Johnny looked out to me as a customer with the best interest and that is to fix my car without hassle free, and fully satisfied. That is what I call Integrity, doing what is right even though it may not be the best for them. When a company has people who operate like that, I feel that I can trust them more. I highly recommend Autobahn Collision Center if you are unfortunate enough to have an accident that you come here, and ask for Johnny. Thanks Johnny and to the Autobahn Collision Center crew. read more

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Wonderful service and results. Had used their other location years ago but saw this location on Western was actually much closer to our house so checked it out for a minor fender bender and I had great communication with Marc Flores. He was super communicative and the car looks great. The street is a bit busy to pull out into but they had the car moved to an easier spot which I really appreciate. Highly recommend, car looks like new and took less than a week. They delt with the insurance so I didn't have to. read more

If you want to have your car fixed the RiGHT way, with original genuine manufacturer parts, and not the aftermarket cheap parts that pretty much every other body shop uses, then this is the place. I've been bringing every car I and my family owns here for years and I've never been disappointed with the quality of the job done and the customer service. These people really hook you up! They take care of everything! It's such a relief having them, especially when you're all stressed out from after a collision, knowing that they are going to do the job right and take care of everything. I want to give a special shoutout to Mr. John Luis for helping me out an embarrassing amount of times. He is always on top of things and is just a professional in dealing with everything, especially the insurance side of things. So always ask for him! The best shop in L.A hands down! read more

Dropped off a gas tank for a Honda magna motorcycle, it was dented and scratched up from a spill. Johnny was great at communicating through the entire process. The repair and repaint was of the highest quality. Would recommend to anyone needing quality body repairs. read more

Autobahn Collision Center - Be-4 - Body Shops Near Me - Torrance, California

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I had a referral to Autobahn at the Hawthorne Blvd. location but Tony was not available. I had to take my truck in for a bent hood from off-roading. I did not realize there was a place less than a mile from my house! I called and spoke to Johnny and he really took care of me. Had me in and out and fully satisfied with repairing my hood! I want to say thank you again for your service and definitely will return for all my body work! read more

July 23 I came to Autobahn center in torrance because somebody spray painted my car with white pain. The moment i walked in I was attended very quickly by Luis. I told him what had happened. He began to take a look at my car right away. Thank you for proving great service Luis you are a Godsend. I would highly recommend this place. GREAT JOB!! read more