The guys at A1-Express towing are definitely on their game. On a super cold February night in 2019,…read moreone of my tires went flat. My car doesn't have a spare (it's a 2-seater sports car, so it's designed to not have a spare tire). I managed to very slowly inch the car up the expressway ramp and into a nearby grocery parking lot - when I decided to lookup tow companies on my cell phone. Luckily, A1-Tow was near and, after a phone call, they had someone there in about 10 minutes. The driver, I believe his name was "Jay," was fantastic. He told me to wait in his flatbed truck so I would stay warm. He got the car into the flatbed shortly thereafter (uploaded pic) and took me to my destination. He unloaded the car just as carefully as he loaded it on to the flatbed. I mention this because the car has very low ground clearance and could easily have been damaged. He was careful. Hopefully I won't have to use a tow company again. But if I do, it is going to be this company for sure. Recommend with 100% confidence.

dumbass driving down the highway. work lights ( bright white) facing backwards into my face. no…read morelights on on the vehicle being towed. in a heavy rain storm. and hazard lights going a mile a minute. you are required to turn off flashers while driving. please go back to school and learn something

The owner, Tony, is very professional and he was very honest with prices and expectations. I…read moreappreciate him being so honest and upfront, its a hard quality to find these days! He also made sure to take care of my car and also help me out so quickly! If I ever need a tow again, I will make sure to call him again!

Enrico was great. He presented the requirements for the transfer of title, started the car (which…read morewas a big shock to us because we had not been able to do so for four months), transferred the title document, wrote a check for agreed amount, and loaded the car onto the tow truck. Entire process took less than 30 minutes. Wow! Very impressed!

On our way home from the Illinois homecoming game at about 8 PM on a Saturday, our car died six…read moreminutes from making it home. I called AAA, and we were so lucky to have Silva Towing come to our rescue! We were told the truck would be there in 25 minutes, and it arrived in exactly that amount of time. The driver was extremely skilled, efficient, and friendly. He loaded the car onto the truck in under five minutes, then we road in the front with him to the Riverside Garage. In total, the whole experience took around 30 minutes, which is super impressive. I have definitely been in the situation before waiting a loooong time for a tow truck, so I appreciated the efficiency. I highly recommend this company if you're in the unfortunate situation of needing your car towed. You won't regret using them!

My car broke down and I was stranded in Rosemont (I live in Logan Square) and AAA had flaked many…read moretimes the night before, so I gave up for the night and stayed with a friend. I wasn't thinking the next day would be much different, but James arrived to tow my car in record time. He was super polite, got my car on the platform, and we were on our way. He had great conversation the whole ride, which was nice after the night I just had feeling completely stuck. When we arrived at my home, he even went further than he needed to and got my car in my garage. I highly recommend Your Auto Pal as they are extremely friendly and fair (AAA didn't fully cover the miles needed for the tow, so luckily Your Auto Pal wasn't pricey). Also, they do many other things besides towing. I will definitely go there for automotive issues in the future.

Quick, professional, on time. Another tow company was originally going to come but they kept…read moregetting delayed (2.5 hrs later) so insurance matched me with a new one, Your Auto Pal. He called to confirm when they were on their way right away and said they'd be here in 13 minutes. They arrived on time, was informative of what he was going to do and confirmed my contact info when he dropped off the car at the final destination. Plus he sent me a pic that he got it there and filled out info for the key dropbox. Thank you!

Ashley is the BEST! Let me just start off with that. This was my first accident and I was clueless…read moreon the process. Ashley walked me through it and she was patient with all of my questions. My car looks great and I'm glad I'm able to utilize it again. Thank you Crash Champions.

STAY AWAY AT ALL COSTS. This place is a shambles and a stain on body shops everywhere - never in my…read more25 years as a driver have I ever had body repairs done so incompetently and without regard to any quality assurance whatsoever. I came in with minor scuffing damage done by a sideswipe on the front passenger side, without any dents or damage to the headlight lens or any sensors. I was quoted an estimate to fix the car in about 5 business days - drop off on Monday, pick up on Friday. The first of many failed commitments as it took 11 days (including the weekend and Memorial Day, granted) to get the car back. The bigger problem is that as soon as I got the car, I noticed that the paint job was botched, with multiple (I counted 8 but there were more) pits on the paint that probably were paint bubbles that formed and burst during the rushed baking and curing process and then were completely overlooked during the (I am assuming nonexistent) quality assurance inspection. When I brought this up to my rep's attention, the pattern was established - still friendly and prompt, but complete failure to explain what happened to cause the pits, why the QA process was skipped over and to involve a supervisor immediately. The "apology" was basically "Sorry about that, but don't worry, you have a lifetime warranty on the repair" - words I would hear over and over again as you will read on. So, what can a guy do but arrange to come back to the shop, drop off his car and get an Uber home (which I paid for myself round trip, mind you - the shop never offered a reimbursement). The redo of the repaint took two days and then I finally had my car fixed completely! Right? Nope. This time around - having my trust in this place shot already - I do a very thorough inspection and yes, the paint APPEARS fine (although I wouldn't wonder if they skipped the primer this time and I have perforation rust in a year or two but time will show). HOWEVER, the wheel arch trim - which has to be installed brand new each time that car panel is repainted - is noticeably loose and popping in and out like a badly attached denture (don't ask how I know) at the mere press of a finger. See above for the already familiar process of how the shop handled this - the rep saying (second time in a row) "Sorry about that, but don't worry, you have a lifetime warranty on the repair". Still friendly and prompt, but complete failure to explain what happened to cause the botched adhesive, why the QA process was skipped over and to involve a supervisor immediately - at this point to apologize to me personally over a second failure in a row. Fast forward another few days (the part had to be ordered and painted in advance again) when I drove to the shop to have the trim piece removed and the new one attached. This time, it APPEARS to be fine, and so three weeks later and two failures later I finally had the car body work completed. Not only are these the only two examples of a failed body repair I have ever experienced in 25 years, but the repeated failures of the repairs and the lack of any QA - especially the second time when this should have become the focus of a manager's attention - are unforgivable. Final thought - when I mentioned this ordeal to my trusted rep at the service center I go to, he said he recommends to his clients to skip this shop, as they do the worst jobs ever and frequently show up with cars taken apart that they do not know how to put together again. Yikes. To recap - STAY AWAY AT ALL COSTS.

Towing company that isn't looking to take advantage of the customer. Great job. The app will not…read moreallow me to check value too for went well.

Robert gave me impeccable service and I cannot thank you enough for going above and beyond.read more

Robert is such a nice guy! He pulled over and helped me out when I was stranded on the side of the…read morehighway. He stopped to help me and took me to a great mechanic. Thank you so much for your kind assistance. This company is great, Robert is awesome. I highly recommend. Such good people that really want to help people and aren't just trying to rip people off.

Amazingly nice guy who shows up right at the right time, as though sent by a higher power! A…read moreblessing...