I must commend this team for helping me out with this purchase. It was one of the best experiences…read moreever. I will comment again after I have the car for a while; but for now, just getting into the vehicle at such a fair price and with all the assistance this team offered is well worth it. I highly recommend this place to anyone looking for a 2nd car or a 1st car for kids... These guys rock!!

I've been trying to get the title for my car to only get a run around with a response an this is…read morevery unprofessional for me to buy a car an not get a title so I can be legal

The cars at this place are in great condition very low miles all recently inspected. They have…read moreoutstanding customer service and will help get you in the car that you want for a reasonable price. They are like no other car dealer I've been too. You will get just what you are looking for at autodelphia.

I never write reviews but I wanted to after my experience at Autodelphia…read more I stopped there one day after work and was greeted by Billy the manager there. He was extremely friendly and took his time to show me about 4 cars that i was interested in. We drove all 4, he explained each car very well. He did not push me to buy a car. I went to a few other car dealerships before stopping here and everyone was pushy and just made me feel like they saw me as a dollar sign. Billy took a lot of time, he got me the carfax, just an overall good experience. I left that night and told him I would do some research. That night I received an email thanking me for coming in and even said " Regardless if you buy a vehicle from us or someone else we hope it all works out and you are happy with the new car you decide on". That has never happened to me from a car dealership before so I did decided to get my new SUV from Autodelphia. The process was quick and easy. Within an 40 I was in and out. Overall I rate this place at an A+. I love my new truck!! I called about a noise I heard on my way to work one day. Billy came to my work and picked the truck up himself and within 4 hours he dropped the keys back off. He had the issue fixed and I have had no problems with my car. A used car lot I would highly recommend!! 5 stars

The entire team was polite and friendly and very helpful. My husband is very excited to have his…read moreAudi Q7 again and Will at Springfield made the process very easy and we were in and out in a reasonable time. Thanks!

Went to them to try and get a car sales representative James king was very nice and kind they said…read moreor advertised no money down and they work with you bad credit or fair but that's not the case at all you did not work with me and I have fair credit you need to change what you advertise because they want money down and if you're credit is not good you don't have a chance charles young.

If I could give a 0 I would!! All of these cars are nothing but lemons. Please whatever you do. Try…read moreyour best to stay away from this place!! Or better yet buy here, pay here's all together!! I originally brought an 04 Ford Explorer XLT from here. Things were fine for about a day or two? Then the car starting steaming and overheating and stalling which then made me late to work. Almost costing me my promotion. After 2 weeks of over the phone battles they finally took the car back and gave me an 07 Suzuki XL7 the same day I got the car the airbag service light came on along with the check engine light and the oil light pressure low all came. They told me to give it some time. It was just serviced it might need a moment whatever. So bout a week later I was delivering a $500.00 catering order for my store and then the car starts to ding uncontrollably and shuts off. I had to get my manager to come get me and the catering order and afterwards had to walk back to my car where I towed it to their mechanic shop where I was told the car was unsafe to drive. After about a week of not having any car and being a caterer you kinda need one of those... I received a call and I get it back and things were smooth for another 3 weeks. Where it happened again. I said this is enough. I decided to take the car back they refuse to take it back. Even when I said it was a voluntary repo. They said I was responsible for two balances and threatened to take me to court. The two balances being the original Ford Explorer which they tacked onto the new loan without telling me. Then they also proceeded to throw in my face that they sold the Explorer to someone else and I was still responsible for both cars when someone else brought that car?! These guys are scam artists and I beg you guys to please not make the same mistakes I did.. that's all I have to say.

Bought a car in cash. Was told all fluids and everything were brand new. They said 90 day warranty…read more Well......! They never even actually get you the warranty. They just tell you they do. I tried to renew this "warranty" with company i was told it was through and i was informed they had NOOOO idea what i was talking about and such policy did not exist. Then my transmission went 6 months after i spent 7000 cash, and mechanic says no fluids were ever changed and transmission fluid was black, burnt, and most likely the original fluid. So all in all, DO NOT BUY FROM THESE GUYS. SHAM. LEMONS. SMOKE AND MIRRORS.

Shady & Shitty business. If dealers were more straightforward, they'd probably be able to prosper…read moremore. Telling potential buyers that a vehicle has no issues & find out after the purchase & a few hours later you begin to see the bullshit. They cleared an engine light code which is only temporary for a few hours, won't answer your calls afterwards, neglect to share any other information about anything else & basically just rob you for your hard earned money in the time of a pandemic. Cars looked good but looks can be deceiving. Hopefully the next dealership I visit will be more professional, answer questions truthfully, keep it and treat the customers right so they can recommend family and friends to shop with them. Fortunately the issues weren't major but you still should've been more professional!

From the owner: Sell Quality Pre Owned Car's, Truck's and SUV'Sread more

Buying the vehicle was somewhat enjoyable. The staff was very friendly. The main one running the…read moredealership was not as friendly...a bit aggressive. I drove the car for about 100 miles before the engine light came on. I took the car to their "mechanic"....if that's what you wanna call him. He stated there was nothing wrong and the car just needed "fuel" (he did not speak English and used google translate). He then restarted my engine light. My light come back on after a few hundred miles. Rather than even contacting their fake mechanic, I went to my LICENSED mechanic. He told me the whole engine was bad. This company lies and steals. Do not go to them. Do not use their fake mechanic. Don't use anything from this company!!! SCAMMERS!!!

STAY FAR AWAY!! Sold me a 2014 Passat with major frame damage from an accident and even manipulated…read morethe CARFAX printout to not show it.

I only gave this shit show one star so I can warn anyone who is reading this to AVOID THIS JUNK CAR…read moreLOT. My son and were looking for his first car. THANK GOD I insisted on taking it to a mechanic first. We went to Tires Plus and for $10.00 they inspected it helped us avoid a huge mistake. The ballpoints were so worn they were just about falling off. We could have been in a serious accident. There was so much wrong with this $2000 car that the auto mechanic said he wouldn't pay $300 for the 2001 Ford Taurus because it needed close to $3000 worth of work. AND IT HAD FAKE Inspection stickers on it because it would NEVER pass inspection with all the safety issues it has. NEVER NEVER EVER GO HERE. You'd be better off flushing $2000 down your drain than buy from these horrible people.

One star only for the nice employee that they have! Owner is horrible person, extremely rude and…read moreobnoxious! Trying to sell broken cars and with attitude! Cars that you won't be able to take all the way home, because there are no breaks!!!! Stay away from this place, so many others are working hard to make money! He ignored all the potential buyers on the lot, people trying to buy cars and he just storms around looking bad at everybody!

Ashley the sales representative was great in helping older woman purchase a new vehicle.read more

Actual experience: Me - "Hi, my car needs an alignment."…read moreThem - "OK, we just need to do our multi- point inspection. Leave the car with us. Me - "I mean, you can inspect it, but I know it needs an alignment." (90 minutes pass) Them - "Your car needs an alignment. It'll be $170 for the multi-point inspection. But, because your car is out of alignment, you need new tires." Me - "How much is that?" Them - "900 for the tires." Me - "oooookay, does that include the alignment?" Them - "No, that's another $170." Me - "On top of the inspection?" Them - "Yes, but we'll throw in a free tire rotation in 6 months." Me - "How about you just do the alignment?" Them -"We can't do that." Me - "Would the tires pass inspection?" Them - "Well, yes, technically" Me - (googling) "But the OEM tires cost $550 at the chain tire store." Them - (shrug) Me - (drives up the block to Firestone, gets car aligned)

I purchased my vehicle in 2023 - a used 2019 Nissan Sentra. I dealt with Chris, who was extremely…read moreprofessional and seemed like a trustworthy business partner. The transaction itself seemed good. I'd rather not focus on Chris, but on Nissan Reedman Toll as a whole. After purchasing the vehicle, my car failed inspection twice - once in 2024 and most recently in 2025. All four tires and now the brake pads need to be replaced. In addition, the passenger-side lock needs to be manually locked and has been broken since the moment I purchased the vehicle. There was no initial offer to include new tires with the purchase or to fix the broken lock. There was also no disclosure that the brake pads would need to be replaced in less than two years. When we were sold the warranty, the interaction with the finance manager was unpleasant. Rather than taking a consultative approach, he challenged us on every question we asked. This was my first car-purchasing experience, and while I am certainly not an expert, I am in sales and can recognize a "hard sell." To clarify, this was not the salesperson Chris - it was the finance manager. My last interaction was with the service team this December, explaining that the car failed inspection and that two tires and a brake pad needed to be replaced. Instead of taking a consultative approach to identify the most affordable option, I was initially quoted $1,050. When I started asking follow-up questions, there was a sudden and unexplained discount to around $800. I will be taking my car for a second inspection with a local mechanic to see if the results align with Nissan's assessment. My experience seems to be in line with many others. Disappointing, to say the least.

On August 1, 2024, I went to the Drexel Hill dealership for a scheduled oil change. During the…read moreappointment, the service representative, Yailiz, informed me that my car needed new rear brake pads, rotors, and a battery replacement. I was quoted $711.00 for these repairs and scheduled the service for two days later. I was assured that everything was set. However, when I arrived to pick up my car, the bill showed $1,050.00 instead of the original $711.00 quote. Steve, the representative, pulled up the original quote, admitted it was a case of "fat fingers," and said this would be brought to the attention of the General Manager (also named Steve), who wasn't present that day. I reached out myself to the General Manager afterward but received no response or resolution. Since I didn't hear back from the dealership, I reached out to the corporate level. Despite multiple attempts, corporate was no help either. They promised follow-up emails, callbacks within 2-3 days, and even immediate responses, but none of these promises were kept. Finally, they said they couldn't address the overcharge since this branch is independently operated, offering only a coupon for future services instead. In response to a survey text from Yailiz, I shared this experience and asked to speak to someone. The service manager, Kim, called me but downplayed the issue. She offered a free oil change or a free app download instead of resolving the $340.00 overcharge. During the call, she told me I "don't understand human error" and repeated that it was "fat fingers." She even offered to "meet me halfway" and refund only half of the overcharge to "make me a happy customer." Despite this, I've yet to receive any resolution or refund. This unresolved $340.00 overcharge has caused significant frustration, and the lack of follow-up from both the dealership and corporate is concerning. I have been a customer at this dealership since 2008 but will not be returning. I advise anyone considering this location to double-check the math and ensure the work quoted matches the final charges--because if an error happens, they don't seem willing to follow up or make it right. This level of inaccuracy and the absence of accountability for a $340.00 discrepancy is disappointing. They clearly need a better system if miscalculations of this scale can happen without proper resolution.