Five stars for The Nail and Wax Room I got to The Nail and…read moreWax Room later than I meant to, and they were kind enough to stay open a few extra minutes so I could still get my pedicure. They weren't rushed or annoyed about it either. The whole staff was friendly and welcoming from the moment I walked in, and I could tell right away that they take pride in what they do. Heidi, my pedicurist, was exceptional. She was kind, attentive, gentle and thorough, and she took her time with every step. I left absolutely (and literally) tickled lol. Clean, professional and really caring service. If you're anywhere near Meriden, this is the place to go, and ask for Heidi. I'll definitely be back.

I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

There's no better cure than a good pedicure after a rough couple of weeks!…read moreWe were quarantined for my birthday and work has been stressful. To make it up to me, my husband offered to send me to get a pedi. I finally got to go today (3 weeks later) and decided to try the salon that I've driven by every day for 3 years. I'm so happy I did. I got a basic white polish because it's one of my favorite looks for a pedi. The gentleman doing my pedicure was amazing. The shop was quiet for a Saturday but I'm very okay with that. He had great attention to detail and a very steady hand. Not to mention he gave a 5 start leg and foot massage -it feels like all my stress left my body! The basic pedicure was accompanied by a hot stone massage and the usual hot towel (both at the perfect temperatures, which i appreciate because other salons have burned me). Their prices are also extremely reasonable, considering the rising cost of everything today I was pleasantly surprised. Unfortunately my husband doesn't realize the Pandora's box he just opened lol. I can walk here from home! I'll definitely be back

I love this place. The people are so nice and friendly and they are very accommodating and I love…read morethe massage after. Will recommend anyone to go there for their nails. The prices are fair

I have always had excellent service from making an appointment to amazing technicians. The salon is…read moreclean and bright. Always have seasonal decorations , peaceful music ...very relaxing environment. The technicians take great care of my toenails as I have a tendency to get ingrown nails..they are always cut perfectly and the massage is terrific!

I have been looking for a new nail place nearby with the cost of gas being so high I'm trying to…read morestay close to home. The first time I came here a pregnant young lady did my mani pedi and it was a good job. Of course she had her baby and I came back and tried another technician. The young lady was not interacting. Very mediocre pedicure at best. I went home and had to finish removing the dead skin off the bottom of my heels. Within 2 days my gel nail polish on my fingers was peeling and all but 3 of my nails were lifting from the back in less than a week. I should have known because it was close to closing that they were rushing me. I got home and had tons of acrylic on my fingers & under my nails too. Also know that it is cash tip only, you cannot tip on a debit or credit card. The place has a lot of options for polish colors and newer equipment but this was just a bad experience and I will not be back.

I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

I've been to this place many times but recently started to come regularly with my daughter. I am…read morewell pleased with the service that we receive here. Everyone is amazing but Caroline is top tier with her services and personality. She does a great job explaining everything she is doing as well as giving advice for what may work or what may look nice etc. She's not money hungry so she really wants her customers to come back as needed and not just every other week to make them money. The atmosphere is nice and peaceful and at the end of every service , you get the nicest neck and back massage!! All of the workers interact with the customers so you feel like they really care about you. They know customers by name and they take their time to actually have conversations ! My daughter loves coming to Caroline and we always request her and she makes herself available!! Love this place and you will too!!

I've been coming here since 2018. They always do a great job, clean and consistent! Everyone is…read morealways friendly.

I have been to Diamond Nails for several years. The salon is always immaculate, the staff is…read morefriendly, and the technicians are skilled. i've been very pleased with both gel and dip manicures, and regular pedicures.

i want to get my pedicure done today and it was okay. So I got the Deluxe, which was $45. Once the…read moregirl got all the nail polish off me, she said. Do you want jail Polish or regular Polish? I said, I want regular Polish. She goes well. It's $5 because I took off the jail Polish, and you want regular Polish. Now, if you're getting a pedicure aren't supposed to take the Polish off your feet anyway to redo it, I got charged extra $5 for her. Taking the Polish off and doing them over which I don't understand I will never go back there again so her tip was the $5 that she charged me for my nails. And then they kept harassing me about getting my nails done I said, I did not want my nails done leave me alone with that, I just wanna pedicure, please. I was trying to be as nice as possible, but they weren't taking no Fur answer. I will not be returning to this place

Very friendly Attention to detail…read moreGood hours, open on Sunday owner on premises plenty of parking very fair pricing

This place is so over rated. I've come here numerous times in hopes that they would do better and I…read moreget disappointed every time. 1. Their polish is old and possibly recycled. I see many bottles polish separate every time I come in. Which leads me to #2. 2. My gels or regular polish NEVER last. The gel chips and the regular polish will chip as well. 3. Some of the nail techs PRETEND to understand you. Spanish is my first language so I get it. There has been times when I've asked the nail tech an open ended question and they would pretend to understand me with a yes response. It's rude. If you don't understand, just say you don't. They're prices are reasonable and SOME of the nail techs are very kind and work hard. But I'm not sure the people who work there are happy or getting paid fairly. Most of them seem miserable to be there and it shows through their massages. I've been there over 100 times since I have lived in Cheshire and I finally think I'm done. To be honest, I only go there because they are usually the only ones that have walk in availability.

Sunny did a fabulous job! Very friendly and accommodating. Highly recommend these folks!read more

Been coming here for a while now & am always satisfied with my dip manicures & spa pedicures. Their…read moreloyalty card is great since you can get $10 off or a free massage! Very accommodating when nails break, as they fix it free of charge. Only downside is sometimes there's a long wait because they have become more popular. Definitely make an appointment & clarify what you want done. Reasonable prices, clean establishment, & friendly staff!