Friendly and welcoming atmosphere and employees. Exceptional service. Definitely returning!read more

Woman at the front continued to answer calls as my son and I stood right in front of her .. didn't…read moreask what I needed just looked at me, I asked for gel builder and she said they didn't do that so I asked for a menu of their services offered.. she told me it was online and answered another call. I then said I would just get a regular gel manicure and assumed I had acrylics on which I didn't then went on to say they couldn't remove my gel builder either. Just very uncomfortable felt like I was not wanted there since the moment I walked in.

Ally was amazing! Super helpful with my teen's waxing, kind and gentle! I will definitely be back-…read morethe experience was quick and painless and the place is clean and relaxing.

I saw Ally in the Reading location and she was amazing! She made my waxing as painless as possible…read moreand I love my tinted brows/lashes! Go see her!

Tracy was great! got a gel manicure and no complaints on her nail work. she took her time and was…read moremeticulous. lots of colors to choose from and i LOVE that the color samples have the name of the color as well.. it helped me when choosing as some were colors i've tried before but only could tell bc the name was there! docking 1 star bc there was basically no hand massage, maybe 10 sec while rubbing the lotion in at the end but truly that was all :(

Very clean, reasonably priced, very nice foot and calf massage, great selection of polish.read more

Everyone is very kind EXCEPT! This one unkind nail tech who couldn't speak very good English, was…read morevery mean and didn't do good nails at all it was chipping and hair in the nails by that one girl.

Ok nails and 1 mean nail tech. Does pretty good nails but laughs at you for everything u say for no…read morereason. If only I could speak Vietnamese.

Really nice experience. It was nice and cool on one of the hottest days of the month and was really…read morecomfortable. The service was very good, really kind, and nothing went wrong. In my opinion an excellent experience.

This is the only place I go to for threading/waxing now. I've also been having her do my henna and…read morethe color has always turned out fantastic! Shalini is quick but thorough, flexible with the appointments, respects your time - highly recommend!

Your front desk is your representation of your company. Nusirat the front desk lady is very rude…read moreand unprofessional. I don't know if she was forced to work or what the issue was, but she needs to practice customer service, smile and be more welcoming.

I went here to get my first free eyebrow wax. I'm sorry I was so unsatisfied with the results …read more They peeled the layer of skin off and I got a stye in my eye. I have never had a stye ever and I'm 32 years old . So it wasn't a coincidence. I went last week this is my face still one week later (picture attached) I have heard from management when I called and they didn't know how to handle this situation properly . Very sad and disappointed.

I came to Moderno for a facial and hair coloring on 11-11-11, getting ready for a wedding. The…read morefacial with kelly was great. The coloring with Tiffany was hurried and many mistakes which i didn't realized until I looked into the mirror prior to the evening event. Tiffany mixed 2 bowls of coloring for my hair (intended color- caramel) because i have long hair. Near the end of it, we ran out of color so she ran and made another bowl for the last 8 foil. She blew dry my hair and sent me on my way. I realized that evening that not only was the color not caramel, the highlights were blonde (on dark brown hair and the 8 foil at the end was not blonde like the other ones, it was the caramel color i wanted. So now i have 3 shades of color on my hair, in patterns I didn't ask for. I just wanted to let you know what an awful experience it all was and i have to live with it for another 4 weeks until i can safely color my hair again to one color.

I never did my hair over there but I go there once a month for facial. Kelly does a really good…read morejob. The rooms are nice and the price is cheaper than Newbury Street. I absolutly love it! Don't forget bringing cash for tips since they don't take credit cards for tips. They accept spa finder gift certicificates, too.

Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

The owners are very kind and I have never had a problem coming here for my hair, I highly recommend…read moreStudio 786!

Three words: Full body massage!…read more I lucked out at this place by buying a massage during their "living social" promotion for half priced massages. I saved it for my birthday week to make it really special. The salon is beautiful. An attractive brick building on the outside, then three floors of salon and spa to get you glowing from head to toe. The build out is very high end with new hardwoods, cool lighting and nice equipment. When I walked in all the people working there were super nice and even gave me a tour. Cassie was my massage therapist. The room we used was very tranquil. Soft music, flowing water, soft candle light and a warm massage table. No clutter and impeccably clean. Before we started she sat down with me to go over my questionnaire and see if I had any specific areas of concern, then asked about what kind of pressure I was looking for. The massage was wonderful. She spent time getting in spots and taking out knots. She started off with some neck work, then spent time all over, then finishing with my back. She didn't talk unless it was asking me to move. I was completely relaxed and would recommend her services. It was the best massage I ever had. While I was doing my massage my boyfriend tagged along for a mens pedicure I convinced him to book . He said it was the best foot treatment of his life. The woman doing it, Penny, really took her time and his feet looked like new when I saw them later in the day. He is not one to go for pedicures often but said he felt so comfortable he would go back frequently. The downstairs has a nice manicure and pedicure area. I plan to come back and get one sometime as well as another massage. I'm so glad I found this place. I highly recommend it to for salon and spa services or even to give someone an impressive gift certificate for the holidays, it would be a classy choice.

An amazing experience with Talia!!! I've been getting waxed by her for the past two years and she…read morecreated a cozy, comfortable environment. She gets the job done efficiently each time. Highly recommend booking your next appointment with her!

From the owner: Bare By Tal is a full body waxing studio owned and operated by a Licensed Esthetician. Bare By Tal…read morespecializes is women's Brazilian and Bikini waxing as well as Vajacial treatments. We use hard wax that is Hypoallergenic, Cruelty, Vegan Free which is great for your most sensitive skin. You are guaranteed to go home feeling smooth, confident and fabulous. Hope to see you soon!