Went online got pre approved got someone calling me in the morning to confirm my interest in the car I say yes on my way he says ok . I get to the dealer all for a test drive the guy says are you financing? I say yes I'm pre-approved he says we don't finance only cash. Screw these people thinking they are so important making other people waste time and the guy at the door has the personality of a dog in a mechanic shop read more

Auxiliary Executive Auto Group - Door entrance - Used Car Dealers Near Me - Van Nuys, California

Extremely communicative, Alfred is a great guy -- very straightforward, common sense. Easy to deal with. Doesn't waste time with unnecessary haggling, does what he can to help price-wise, and is very friendly. Highly recommend. read more

This place is a joke my 21 year old daughter went there found a car that she wanted and we bought it on the way home the car almost overheated the tire gauge came on the freaking passenger seat would not go forward or backward it would only spin I called them back and they said sure bring the car back today we'll keep $700 and will give you a refund I said OK my daughter was on her way to work she didn't have time so she said can I just come tomorrow they said no if you don't bring the car back today we can't do it so I called her back I said you have to take the car back and they sent her a text I will post that text it said if you don't we're not returning the car at all we will look at it Then they actually told her the car is not overheating it's running hot because it's hot outside that is so laughable they told her that because she doesn't know anything about car she's 21 don't go here if you wanna get a good car who says a car runs hot because it's hot outside oh my Godi spoke with syed. Rude read more

Auxiliary Executive Auto Group - Used Car Dealers Near Me - Van Nuys, California

After a quick test drive and conversation I was decided on purchasing the 2016 Mini Countryman. It drove well and it's still my first day owning the car so I can't give that thorough of a review for it. I can speak on the amazing customer service I received from Pooya the entirety of my visit. He excelled in customer satisfaction and went over all paperwork thoroughly with me. He was very understanding and made sure I was comfortable in my decision. Would definitely purchase from here again. Now to drive my new car! read more

I would put negative stars if possible! These guys are criminals! I bought a car there in march amd didnt receive my registration, title,or plates. Now I'm going rounds with the DMV, so I don't legally own the car I paid $14,000 for!!!!! They knew I needed the car to transport my 94, and 88 year old grandparents? They also said I had a 1 year warranty on my car, I am now having car problems amd they are out of business? Horrible people! Liars and thieves ! I called and left messages and texts only to receive no response! read more

It has now been 10 months I have yet to receive my vehicle registration, tags, or title. Since I bought the car back in March 2024 there has been no contact or progress made by them. After 2 months of waiting I initially I went to the DMV where they told me the dealership had 3 months to complete my paperwork. After 4 months of waiting I went back to the DMV. At this time they told me I needed to file a complaint and open a case with DMV investigation. After doing so the DMV investigation had me sent a certified letter requesting my demands to which they didn't reply or comply. After going back and forth with the DMV for months now I have yet to make significant progress. I've had to repay fees, contact their surety bond, obtain a surety bond myself for the car I purchased and then submit, resubmit and resubmit paperwork 4 times to the DMV. Hopefully I get results and answers soon from them however they told me this process can take anywhere from another 3-12 months. Upon speaking with the DMV investigator they told me there were several open and closed cases against this dealership and I essentially got lucky. I guess these guys were purchasing cars from auctions, writing checks out knowing they didn't have the proper funds so checks were bouncing henceforth why they didn't have the title to many vehicles. Once the vehicles were sold issues like above occurred. Apparently some people had to return the vehicle to the original owners (which could be states away). Some got towed/repossessed as they had liens on them due to a bounced check. Meanwhile others have been reported stolen again due to the bounced check. And a few have had no rebuttals from the auction people/original owners. All in all they were doing very illegal stuff. But essential the DMV investigator said once the business is closed and paperwork isn't completed they can't do much but fine them for not complying. A slap on the wrist meanwhile the auction/original owners/people have every right to repo, report the vehicle as stole, request you return the car, or continue to put a lien on the vehicle. So I'm lucky because I still have my vehicle and it hasn't been reported stole (yet) nor is the auction/ original owner asking for its return. I really hope the DMV can sort things out soon as I'd like to keep my vehicle. But until then all I want to do is raise awareness as I'm sure others are also in the same boat. Good-luck everyone and I honestly hope these guys never sell cars ever again. read more

When I arrived the lot was empty. Tried calling and kept getting sent to voicemail. Very hard to get a hold of these guys

Auxiliary executive auto made my car shopping experience quick and painless.I sent them a message through carfax for the Honda Accord sport they had on sell. Pooya responded me promptly . Answered all my questions. My dad and I I went to test drive the car the next day . I fell in love with it. Pooya took the time to explain everything to us from gap insurance, warranty for the car. I was sold on this car.Awesome customer service! His office is nice clean. Pooya was wonderful to work with. I highly recommend them to anyone. Thank you guys! Love my new car. read more

Please stay away from Auxiliary Auto group this guys lie about their vehicles. I bought a 2010 Honda crv.and it had alot of Rust underneath the car and it had bad brakes and rotors and bad tires. When I called this guy pouya. He didn't want to reimburse me back for the expense on the brakes and tires. This people lie alot just to get people to buy their cars. Most of the cars have problems. Just look at the Google reviews. Stay away from this dealership... read more

we bought a vehicle from here 3 weeks ago and we didn't even put 50 miles on it before the check engine light went on. It needs a new transmission and the dealership didn't disclose any problems with the vehicle. do yourself a favor and buy a truck somewhere else and pay a little more upfront so you aren't paying for it after. They also never answer their phones. Its heartless to sell vehicles knowing it will cost the customer more money after. We have been carless since buying and it since we can't afford a rental on top of a new transmission. read more

After a Hit and run accident I needed to obtain a car as fast as possible, but was not sure about the quality and conditions of different used cars at different dealerships. Auxiliary Executive Auto Group was an immediate stand out. I was treated immediately to see the car I was inquiring about without much of a wait, was provided kind and knowledgeable service, and was so pleased that the car I inquired about was better than expected (as seen on the internet). Purchasing the car was so easy - the staff were SO kind and made the whole process much quicker than any other dealership I have encountered before. I highly recommend if looking for an amazing used car. read more

This is the best dealership I've been to many places and this one rocks! Pooya is Awsome and I recommend that you come check them out! They worked with me on financing and had the car ready for me by the time I got to the dealership. read more

I called Auxiliary about an Audi they had for sale and wanted it immediately. I filled out a credit application online and Pooya took it from there. He went to bat for me and helped me to get into the car I wanted. The day when I came to test drive and finalize , he went above and beyond to show me everything in the car and about the car. He communicated with me excellently and made sure I completely understood everything I was signing , the specs of the car , etc. I highly recommend coming here and the Audi is in excellent shape. Very happy customer ! Thanks Pooya ! read more

Excellent service and was welcomed with great open arms!! It was such a pleasure to purchase a car off of them, left with a great deal and a great car!! Can't thank them enough for providing great service and providing everything I was looking for! read more

They were AMAZING!! I saw their inventory online. We discussed what can be done. Came in the next day and signed papers. Very quick and easy. Highly Recommend. read more

Pooya is the best make sure you go to him for me in the car I wanted super nice guy would highly recommend!

My experience with this dealer was amazing and super quick! Pooya helped me find the best deal on my Chevy malibu! He explained everything clearly and answered all my questions. If you're looking for a good deal for a great car this is the place! read more

I'm so happy with the customer service they really give you a peace of mind. I just brought a 2010 Mercedes Benz and Pooya helped me he insured me that I was making a good choice and I feel that I did as well I would definitely say come shop with THEM!! read more

We just bought a Lexus 350 today and the process was nothing but a pleasure. It took an hour, and that included me going to the bank. All information was provided on the front end with no pressure to buy. The price was great compared to other places which also made the process simple. I highly recommend. read more

Got my porsche from Saeed , very professional and easy guy to work with , he got me the best deal in town with no hassle For sure will send him referrals read more

I had an excellent customer experience with Saeed and Pooya. They have a smooth customer service & the transfer process is taken care of really well. I would highly recommend to buy your car from here. read more

Professional ppl find the best deal for u and deliver it to ur house ! the best experience ever

We had a very good experience with Auxiliary Executive Auto Group. Saeed is a honest ,easy and professional guy to work with and he got us a great deal on our 2 cars!! read more