This was my 1st time riding Vonlane and it was more than I expected. The seats were big plush and…read moresurely comfortable. The service was outstanding!!

Everything! More healthy snacks could be offered tho…read more Ride was smooth and started and ended on time Pillows blankets and comfy seats helped me sleep most of the way!

I came hear on 4-16-26 to purchase bus tickets and the employees that was at the counter giving…read morecustomer service was diana Roque. I got to say she needs to have better customer service her attitude was 0/10. I understand we all dont have good days but when u deal with customer service u need have a smile on your face even do it might be fake but your the person representing the business your the face we see when we come inn and we get greated with bad attitude definitely a bad experience im paying for all my services nothing was given to me for free do better diana

They don't always have air conditioner working and fail to take you to your destination when it's…read moreinconvenient for the bus driver. Sometimes, they don't make a stop.for you to eat in almost 24 hours.

Actually had a fine experience with Megabus. This station is large, has security guards that walk…read moreyou out when the buses arrive, and isn't shady. I went from Dallas to Austin with me scheduled to arrive within three hours. Ended up getting to Austin half an hour earlier than expected. Much more pleasant experience compared to Megabus on the way to Dallas. WiFi never works on Megabus. Even if they seat you on the older Kerrville buses. Ironically the older Kerrville bus was more comfortable compared to the double decker Megabus. On the Kerrville bus, I had more leg room and the AC actually worked.

Megabus say 10 years up to 5 years ago was the number one and best bus to travel with in USA…read moreespecially in Texas. But now 2023 no way. Not only are they collecting high bus fares and selling seats to passengers, they're no more Megabus traveling in Texas axis obviously. Bad drivers with no concerns about the passengers. No one to explain or apologize to the passengers that they no longer have Megabus, instead they just load passengers into some COACHLINE buses without A/C working properly, no WI-FI and no charging ports to charge passenger's phones. The seat are so dirty I can go on and on. It is way better to let the passengers know that you've sold MEGABUS business INSTEAD of selling travel tickets and sending some no working good buses to passengers.

Title: Suggestions for a More Inviting Greyhound Bus Experience…read more My recent ride on a Greyhound bus left me with mixed impressions. While the service was efficient, improvements could enhance the overall experience and make it feel more luxurious and comforting for passengers. Firstly, the bus's color scheme--primarily gray--was somewhat dull and uninspiring. While I understand the practicality of this choice, a brighter, more inviting color palette could significantly improve the atmosphere. Warm colors or cheerful accents could create a sense of comfort and make the journey feel less monotonous. A more vibrant interior would uplift the mood and resonate with the idea of embarking on an adventure. Additionally, enhancing the seating experience could go a long way in making passengers feel more at home. Comfortable, cushioned seats with more legroom would be a fantastic upgrade. Adding footrests or adjustable headrests could provide extra comfort during long journeys. Another suggestion would be to improve the onboard environment. Soft lighting and calming music could create a more relaxing atmosphere, allowing passengers to unwind or even enjoy a nap. Offering complimentary refreshments, like water or light snacks, would also add a touch of hospitality that many travelers would appreciate. in conclusion, this was my first time, but I was not very impressed. I'm not sure if it was because it was in the pick up stop was at downtown Dallas which was not the cleanest Bus Station.

They are rude af. The nihht driver was an hour late causing all of us to miss our morning bus. When…read moreI tried to get my ticket fixed the only thing the lady would say is I cant help you. Then acted like we were jot there. As good at customer service as an oversized paper weight. But a paper weight would have bee of more use. I had to buy another ticket and it set me back 6hours and 43$. If there is any other way to get where you are going take it. I have never been treated so rudely over a mistake that was not mine. I mean their driver was late if they cant help who the ef can. Seriously one of the worst experiences I have ever had. Greyhound needs to get it together. If I missed the bus thats one thing but their driver was late and to be so rude to people when the mistake was made by you is 100% unacceptable.

Booked Francisco's Karaoke Yellow Cab for my wife and five of her friends and I tagged along for…read morethe ride. If you are even remotely considering a Karaoke Cab you will want to book Francisco (Chico). Chico's ability to find any song you wish is at the very least a very good reason to book but he brings a new level to the Taxi ride and will surely make any event more of a pleasure. Book him for an airport ride too!!

Our group had the absolute best time. I rented this for a surprise party for my husband. The bus…read morewas on time, so clean, and the most fun. We drove around for a bit to enjoy the karaoke on the bus before exiting for our destination. I truly cannot recommend Chico enough; our family is already planning for the next time we can do this!

The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

Tus choferes various son buenos pero Otros no (MAs confiansa con el Vehiculo requerido )frenando…read morebruscamente sin mucha nesesidad Al retorno de rio verde to Dallas 4/ 24/26 pm tus choferes exelentes lo digo por experience Tus restaurants de Mexico ok Tu restaurants en San Antonio tu comida no bueno Tu personal de front desk de Mexico rekieren mas cortecia y communication con los clientes.

Had to take 2 buses 1st at McAllen schedule at 9:10am bus arrived late and left at 11am, then 2nd…read morebus at Dallas station I-30, schedule to departure at 7:15pm. So I was following to where they automatically move your luggage and they asked us to stay behind the red bars, I been waiting and watching my luggage and nothing happened. I went to ask inside the station since I thought it was just a bus change and now they're telling me the bus is leaving at 10:45pm?????

Bus station is outside of a restaurant that only serves to go orders. It is not in a safe area.read more

Never actually got on one of their buses for travel but take a family member here often as she…read moretravels from south Texas to Dallas. The terminal itself is clean, basic seating that can accommodate the large number of people there. Bathrooms are clean, free coffee, vending machines, and the bilingual staff was friendly. Buses seem a bit dated but my family member says they are comfortable, never complained about the drivers in fact she prefers to sit at the front closer to the drivers. Bus station is not in the best neighborhood but never had a bad experience going down there. If someone offers to help you carry bags to your car be ready to pay them a couple bucks. To Management: CHANGE THE SMOKE ALARM BATTERY, it has been chirping for months!!!!

Very great customer service. Sin transbordos y rápido servíos para Mexico. Love the service!read more

From the owner: En Yoguis Tours, ofrecemos servicios de transporte diario a México en toda el área de San Luis…read morePotosí a precios razonables Y sin transbordo. Sabemos que en el mundo de hoy, el tiempo es dinero. Es por eso que prometemos llevarlo a donde quiera que vaya a tiempo, siempre. Yoguis Tours ha brindado servicios de transporte de primer nivel al área local desde mas de 30 anos en servio. Tambien estamos en Fort worth en 3755 South Hemphill St. Fort Worth 76110 ​

I've been on this bus line at least 10 times in the last 6 months. I have no complaints. They are…read moredouble decker buses and they run so much better than the leading national bus line. If they don't have any passengers scheduled to board or get off they won't make any extra stops. I always get to my destination at least half an hour before the scheduled time. The seats lean back pretty far and there are electrical outlets to charge your phone on every seat. There is also WiFi available on all buses. I will keep taking this bus line.

My experience with Tornado Bus Company has been absolutely terrible. I was told I would have to…read morewait 3 hours, and on top of that, I was told there would be no refunds. I dealt with that and waited, expecting the situation to be resolved after the time I was given. But then, after waiting those THREE HOURS, I was told I had to wait ANOTHER TWO HOURS. That's potentially FIVE HOURS of waiting! Customer service kept lying to me and said "yeah it's coming" but then it really wasn't. After looking at other customers' reviews, I can see that I'm not the only person with the same experience.Do better. Communicate honestly. Respect your customers' time. Don't waste your time or money on this company.