I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!

I had a wonderful trip from Flower Mound to DFW last week. Impeccable service, very comfortable…read morecar, right on time. The story continues this week for my ride home. I forgot to schedule my return and called them once I was on the ground. They still came right away and picked me up!! Highly recommend!!

Reliable, prompt, professional, dependable, trustworthy and exceptional! BUT please don't use this…read moreamazing transportation company, because if you do they won't be free when we need them! All kidding aside, Jon and his team are wonderful, always going above and beyond to ensure you're well taken care of. Whether it's a ride to the airport, a special dinner out with friends or your kiddos to homecoming/prom, you won't be disappointed in their service. As you can tell, we're rather pleased with them and you will be too!

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

I would give this company a -30 if it would let me! First off he is NOT dependable! I have used him…read moreMULTIPLE times and the last 2 times cancelled the day of! Which i was in the hospital that is why I needed a ride! Second, he messaged me at least 20 times for the address and the dates involved! I own my own buisness so I thought, he is just trying to juggle to many things at once. This time, I was WRONG! I messaged Chris, months in advance and asked him if he did long drives. I was going to Florida. He messaged me back IMMEDIATELY and said yes! I will do it! Ok, I gave him all the dates, times addresses etc. He messaged me at least 25 times for the info I PROVIDED TO HIM ALREADY! THIS SHOULD HAVE BEEN A RED FLAG IMMEDIATELY! But. I digress. He messaged me 2 days BEFORE I WAS TO LEAVE, AND DEMANDED ALL THIS EXTRA money! I told him clearly, this was already discussed at length! I had already pd close to $8,000. Plus for his flights to and from Florida! I would have LOST everything should I of canceled. To find someone at the very last minute like that would have been IMPOSSIBLE! To say he is a reckless driver is an UNDERSTATEMENT! HE was CONSTANTLY ON HIS PHONE! TEXTING, VIDEOING AND LOOKING THINGS UP! WE DISCUSSED THIS AT LENGTH AND I TOLD HIM MANY TIMES TO GET OFF THE PHONE! YOU ARE PUTTING ME IN DANGER. NOT JUST ME BUT EVERYONE ON THE ROAD! HE CAME AT ME WITH SUCH VENOM! " I CSN DO WHAT EVER I WANT! THERE IS NOT A DAM F THING U CAN DO ABOUT IT". THE TONE AND LANGAUGE HE USED WITH ME WAS JUST AWEFUL!

Excellent service. Highly recommend. I been using this service for long time. Very professional…read moredrivers.

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I called Prime on short notice because both my son and I were left standed by Texas shuttle. Prime…read moreLimo Service was eager to help. Matthew showed up right on time to pick me up from DFW. He was very friendly and courteous. I will never use anyone else when traveling to Dallas Texas. If you want reliable shuttle service choose Prime! NEVER use Texas Shuttle if you need someone to show up! I booked a month ahead of time for both my son and myself. We were flying into different airports. I received a message the night before that they couldn't pick me up. My son received his cancellation message while on his flight. Leaving people stranded is not good business for a shuttle company. I can't tell you how much stress this caused with last minute travel plans. I honestly don't know how they stay in business.

Eezy Transportation is the way to go for your local and outskirts travel plans. Our monthly ladies…read morenight out was nothing short of amazing, the driver is safe and alert at all times! And complementary beverages, and mimosa during brunch hours. Highly recommend!

What can I say, we had an amazing experience with Eezy Transportation. From booking, until drop off…read morethe customer service was top tier! We booked for a group of 12 for my cousins bridal party, the sprinter was extremely spacious, clean as well as they even provided complimentary mimosas and snacks. We were able to connect to wifi and listen to our favorite songs, the ambience was amazing. Will be booking again!!!!

Yet again AAA Limousine delivered a consistently fantastic service! This is the third time we have…read moreused this limo company and they, as always, provided an exceptionally outstanding service each time! Melissa, our driver throughout, was amazing, she always contacted us one hour prior to the pickup time, to confirm everything was on schedule and what time she would be arriving. She was attentive,punctual,courteous and extremely professional. The booking process could not be easier, Gary, the owner, is great to work with and responds to messages or phone calls promptly. All-in-all a highly recommended limo service that we will continue to use, please don't take my word for it, TRY IT, you won't be disappointed! Andrew Evans, a highly satisfied client.

An absolutely brilliant experience with this company! Professional, punctual and courteous!…read more Excellent to work with, cannot say good enough things about this company. Don't take my word for it, try it!

What a pleasant experience!! I was afraid when the driver told me they would be in a Prius that…read morethere wouldn't be enough room for 4 bags. This tiny little car isn't so tiny! More than enough room in the back for 6"3' husband. An added benefit of riding in this cute little car was that its ecofriendly. :-) The driver was early and very polite. I will definitely use this company again.

MUST READ UPDATE on HORRIBLE OWNER CONTACT EXPERIENCE on yelp:…read more The owner contacted me on yelp and I want to share how UNPROFESSIONAL he is, how he ACCUSES ME OF LYING, and HOW HE MAKES ASSUMPTIONS ABOUT MY WIFE. He tries to turn things around and blame us. I will include quotes from his messages, and if you want just message me and I can forward you the entire messages too so you can personally see what kind of person he is, how he treats his customers, and judge for yourself. We just booked a ride to the airport and have no reason to lie but he is deluding himself into thinking that we are making false accusations and are lying. Why would we do that? Why would we lie? I booked a ride for my wife in Oct., they did not show up at the PICK UP TIME so I called them, they responded in an unfriendly manner, they showed up late, the driver was unfriendly, the driver CHARGED THE CARD WHILE IS WAS DRIVING in the airport which IS NOT SAFE. My wife asked for a business card to identify the driver, he claimed he did not have one. I wrote the review in Feb. The owner contacts me asks for info and offers a free ride. I reply that I am not interested in the free ride because they were rude on the phone and I would rather not deal with rude people. I tell him this was in Sept. 2014 (I was wrong, I wrote the review 4 months after the event, it was Oct.). He then messages me saying that I have to give him my card number to prove that this actually happened or he is going to assume that it did not happen and ask to remove it from yelp (which he can't do but I humor him). He also offers twice the money back (which I doubted and he did not refund) for the info, I give him the info because he accused me of lying and I AM NOT A LIAR, MY WIFE IS NOT A LIAR, WE HAVE NO REASON TO LIE. First the owner admits that I actually am a customer of his, LOL. Pick up time was 11:30 so I called and asked where he was. Dispatch contacted the driver at 11:38 and he finally showed up AFTER THAT. Owner replies: "Driver was contacted immediately as per our record dispatch spoke with him at 11:38 am. Based on computed time, it implies driver was in the neighborhood. Now your scheduled pickup time was at 11:30 am. So we are missing roughly 8 minute from (11:30-11:38) our record shows he was within your complex and there are two possibilities here. 1. He was already there waiting by your house or someone else or 2.Still looking for the correct address. If you did not see him at your address that leads us to the second option, which is plausible. because it happened before." He turns it around and assumes my wife didn't see him. What a joke, she was prepared and looking outside waiting for him. He brushes off the FACT that he was late and mistakenly assumes the dispatch contact time was the time he arrived which is FALSE. The driver was NOT FRIENDLY to my wife, he states "then why would your wife tip him 15%" I'll tell you why she tipped him, because she is a nice and shy person and not heartless. We try not to be rude to people so we tip even when service is bad. Why would we lie about the driver? Then he goes on to say that my wife was charged in the airport but the car was standing because geotagging shows the card was charged in the airport. No, you are wrong sir, MY WIFE WAS THERE, yes she was in the airport but the driver was still driving when he charged her. Guess what genius, geotagging does not indicate motion! And why would my wife lie about this? When she told me I found it ridiculous. He then says that it is very unlikely that the driver did not have a business card, implying that my wife is lying. I think this shows the driver did not want to be identified. His response to the driver being unfriendly and that he charged my wife while driving? He states that "your accusation is merit-less based upon their records". Wrong, you are making INCORRECT ASSUMPTIONS based off of your records. He also thinks that I am confusing his cab service with another one because I initially said this happened in September. I did not get a cab in September, I said that by accident because this happened last year and I did not remember the exact date. I have the records to show that we did not use any cab service in September. There was no other cab service. This is what he wrote: "Transportation took place in October not in September. Due to inconsistency it implies mostly likely we were the lucky ones to have one star for some other company's unprofessional act." NO, it was YOUR company that was unprofessional. And you are continuing to be unprofessional. I am just reporting the HORRIBLE SERVICE your company and you provided. Your response is defensive, passive aggressive and is trying to put blame on us. We cleared up the date and there was no other cab company. You are trying to delude yourself into thinking you are not at fault. Stop trying to turn your mistakes around and blame your customer.

What a great experience we had with our rides to and from the airport with Justin. He arrived…read moreright on time for our VERY early departure and was there waiting for us at the airport when we arrived home.. We will definitely be using them again!!

Prompt, clean, friendly, very professional and they can handle large groups up to 14 in a single…read morevan.

I'm grateful Door2Door was able to aid me in transportation at the last minute. Mrs. Norma was very…read morepleasant and understanding. Mr Sean was amazing: punctual, knowledgeable of the area. I even left my Gatorade at home.by accident and we had time to stop off and grab another one before heading to the airport. Quality service is hard to come by nowadays. When you find food people/company you stick with them and watch them build and grow. I will definitely be reaching out forore services in town and in preparation for travels when I need to visit family and friends out of state. You are both a blessing!!!

Door2Door Transportation is great. I made an appointment for Medical Transportation. Sean is very…read morepersonable. He has a great smile and very respectful. After my medical procedure, he made sure I was safely to my door. They will always be my choice for my transportation needs. I have to laugh at myself because I was calling him John and me never corrected me. I now realize his name is Sean. What a gentlemen.