they are always on time or early. the cars are spotless and they communicate extremely well. very…read moreprofessional drivers. we have used them many times.

I used them for a trip to and from DFW. It was perfect a great beginning and end to our vacation…read more I will use them again for sure. Great driver, super clean car, professional, and seamless. I highly recommend them for your needs.

The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

I'm grateful Door2Door was able to aid me in transportation at the last minute. Mrs. Norma was very…read morepleasant and understanding. Mr Sean was amazing: punctual, knowledgeable of the area. I even left my Gatorade at home.by accident and we had time to stop off and grab another one before heading to the airport. Quality service is hard to come by nowadays. When you find food people/company you stick with them and watch them build and grow. I will definitely be reaching out forore services in town and in preparation for travels when I need to visit family and friends out of state. You are both a blessing!!!

From the owner: Call us for your all of your transportation needs read more

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!

Started talking to Jason months before my daughters wedding in April. Always told him we would be…read morestaggering busses. My husband talked to him, I talked to him and our wedding planner talked to him and sent numerous emails to him. Day of the wedding came and the vehicles we contracted did come but in stead of staggered departures they left at the same time and this left 30-40 guests stuck at the hotel to find their way to the venue. We called him and tried to find a solution only to be told they were already on their way to another pick up. Jason could have cared less about trying to help us! Had to start the wedding late and that threw everything off. Guest's had to find their own Uber/Lyft which was not what we wanted at all and we were finally able to use the hotel's small bus to bring some guests out to the venue. I would not recommend them at all!

This is a first class transport service. Clean vehicles and professional drivers! I highly…read morerecommend them!!!

I would give this company a -30 if it would let me! First off he is NOT dependable! I have used him…read moreMULTIPLE times and the last 2 times cancelled the day of! Which i was in the hospital that is why I needed a ride! Second, he messaged me at least 20 times for the address and the dates involved! I own my own buisness so I thought, he is just trying to juggle to many things at once. This time, I was WRONG! I messaged Chris, months in advance and asked him if he did long drives. I was going to Florida. He messaged me back IMMEDIATELY and said yes! I will do it! Ok, I gave him all the dates, times addresses etc. He messaged me at least 25 times for the info I PROVIDED TO HIM ALREADY! THIS SHOULD HAVE BEEN A RED FLAG IMMEDIATELY! But. I digress. He messaged me 2 days BEFORE I WAS TO LEAVE, AND DEMANDED ALL THIS EXTRA money! I told him clearly, this was already discussed at length! I had already pd close to $8,000. Plus for his flights to and from Florida! I would have LOST everything should I of canceled. To find someone at the very last minute like that would have been IMPOSSIBLE! To say he is a reckless driver is an UNDERSTATEMENT! HE was CONSTANTLY ON HIS PHONE! TEXTING, VIDEOING AND LOOKING THINGS UP! WE DISCUSSED THIS AT LENGTH AND I TOLD HIM MANY TIMES TO GET OFF THE PHONE! YOU ARE PUTTING ME IN DANGER. NOT JUST ME BUT EVERYONE ON THE ROAD! HE CAME AT ME WITH SUCH VENOM! " I CSN DO WHAT EVER I WANT! THERE IS NOT A DAM F THING U CAN DO ABOUT IT". THE TONE AND LANGAUGE HE USED WITH ME WAS JUST AWEFUL!

Excellent service. Highly recommend. I been using this service for long time. Very professional…read moredrivers.

Proving once again, do not judge a book by it's cover, but do trust your instincts. Despite having…read morea decent looking website, Denton County Taxi is a complete joke. Recently I had to get to Dallas airport and needed a taxi service. I called them a week in advance. The guy who answered seemed friendly enough but also just a wee bit too cavalier, eliciting my skepticism that he was really taking down my information. I figured I was being paranoid. He did assure me that he could provide the service requested, for about $70 (it would be based on a meter, he said.). So I called a day before to make sure we were all set. Nobody answered so I left a message which was not returned. I called again first thing in the morning on day of departure and this time the same guy did answer. He told me that he was "just about to call me" and that on Tuesdays all the staff has a day off which is why he didn't respond the day before. Ok, whatever. He then said, in a somewhat stoned tone of voice, "You want a pick up at 12 right?". I had actually requested 11:45 but feeling a little wary I asked for 11:30, for a little cushion. So, 11:30 rolls around and I'm all packed up and looking out the window. At 11:45 I'm getting nervous so I call again and get the answering machine and ask him to please get back to me as I have a flight to catch and no alternate means of transport. I call again at 12:00 and still no answer. This is where I start feeling pacing around the lawn with my luggage looking crazed. Luckily, I happened to get a hold of AA taxi who were able to get to my house by 12:15 and get me to the airport with a little time to spare. No sign of Denton County taxi anywhere as I was leaving, of course. According to the AA driver, Denton County Taxi has no license and is operating illegally. Considering that I never heard again from them, I have no reason to doubt this. Thankfully I had not given any credit card information over the phone prior. I cannot dis-recommend this service enough.

Fantastic reliable service. I am business traveler and have used DCT for airport shuttle for two…read moreyears now and they are always on-time. Convenient curb service to your terminal/gate and you don't worry about parking! Makes my traveling on Monday mornings less stressfull. They also do events around DFW. Call them!

Professional and friendly. Would definitely suggest using this service…read more Unlike Uber, you know you are going to have nice, clean transportation. Great service, good prices.

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.