What a great experience we had with our rides to and from the airport with Justin. He arrived…read moreright on time for our VERY early departure and was there waiting for us at the airport when we arrived home.. We will definitely be using them again!!

Prompt, clean, friendly, very professional and they can handle large groups up to 14 in a single…read morevan.

We have used The Shuttle three times from Rowlett to DFW and Love Field. I love how they confirm…read more the return flight times for pickup, they are on top of flights/times! They have been at our pickup locations (home & airport) prior to pickup times! The owner (Peter Ambler) and two other drivers were lovejy and made our trip very enjoyable. Thank you Peter! We're booking trip -#4 through them!.

I used The Shuttle to go from my home in Wylie to Love Field on Oct. 24, 2024. Good communication,…read moreon time, courteous and a good driver. Very pleased. At the same time I made those arrangements, I also made arrangements for a pickup at Love Field on Oct. 29 to take me home. I never heard another word from them. On Oct. 28th, I texted them 3 times asking for communication about my return trip. On the morning of the 29th, I called them 3 times before my return plane took off at 1:30 and only got a message machine. No return call. When I got to Love Field, they of course, were not there. I had to scramble to find a ride back to Wylie. I will never use Rockwall Shuttle again and would not recommend them to anyone! Linda G

GREED! It's a nasty thing! Pics of proof below be very careful before booking with this company…read more Where do I start with this experience?! I'll start from the beginning and include pics at the end as proof of our experience. We went to mckinney limousine website to book a stretch limo. Website is nice and user friendly. You are able to pick day, time, and vehicle. Shows all prices at that time. You are able to book directly on website and pay. After booking you will get a "confirmation" and a reservation number. Great! Right? $600 for 4 hours. Next day we call to confirm as we are responsible for making sure 10 people will be picked up and dropped off for prom. The guy takes our reservation number and then says "sorry it will be double on the rate plus 20% cause it's a busy time and you are a last minute booking. And rates are subject to change at anytime" now this is after booking and paying online!!! I tell him I understand it's a busy time but this is what you have posted on website. He then says " it's very clear on site rates are subject to change at anytime". Who runs a business like that? I tell him that is fine, and that I will be leaving a bad review stating all this. He then tells me " I am trying to scam him and I can't leave a review if service hasn't been rendered" so I inform him his service is start to finish from booking till we get out of the car. He again calls me a scammer so I ended the call. I have to question most of the positive reviews this company has after this experience. Left maybe by friends and family. I don't know. But who or what business allows you to book online at the price they set all to turn around and say it's busy if you want it I'll charge you double plus 20%?? Not a business that I am willing to do business with. And last of all this is the best part. I screen shot his policy before I spoke with him. Then I screen shot his policy after I spoke with him. He went and changed his policy to state proms must be a 6hr minimum and to call ahead. You will see he changed this cause I told him I was leaving a bad review. So bate and switch and only scam would the one he's pulling. Photo proofs attached below I've also left this business the definition of greed and confirmation. Buyer beware!

Tapan Dalal…read more Thank-you Mike for the ride earlier this morning. Very dependable and recommend for corporate transfer.

Excellent!!!! 5 Stars!!! Nate is fantastic, and he is helpful and flexible to your transportation…read moreneeds, wherever you need to go! Phenomenal customer service. Effortless communication!! The vehicles are clean, and I consider this business a reliable go to, whenever I'm visiting Dallas and surrounding communities! Highly recommended! I was picked up and delivered to my destination in a timely manner. You need reliable, easy, punctual, honest and friendly transportation, call Nate at Comfort Luxury Transportation. You will not be disappointed! The prices are reasonable, in my opinion. I enjoyed my experience!!! Thanks, Nate!!!

What a great experience my girls had in the TESLA SUV! Alex was their driver and he was safe,…read moreattentive, and right on time at every stop! I highly recommend Nate's for your car service needs!

I'm grateful Door2Door was able to aid me in transportation at the last minute. Mrs. Norma was very…read morepleasant and understanding. Mr Sean was amazing: punctual, knowledgeable of the area. I even left my Gatorade at home.by accident and we had time to stop off and grab another one before heading to the airport. Quality service is hard to come by nowadays. When you find food people/company you stick with them and watch them build and grow. I will definitely be reaching out forore services in town and in preparation for travels when I need to visit family and friends out of state. You are both a blessing!!!

I appreciate the professionalism and caring shown by Norma and Sean iD. They worked to accommodate…read moremy needs. I am going to be much safer using Door2Door Transportation for my numerous medical appointments rather than riding with strangers every time just because I am a handicapped low-income senior. I value companies that deliver knowledge and kindness along with their service. Check them out if you need transportation for you or a loved one and tell them Ann sent you.

Rydelight took our girls' night out to the next level! The Tesla was spacious enough for all of us…read moreto chat and catch up. We popped open some bubbly from the mini fridge, and Scott even helped us find the perfect karaoke bar. Rydelight is definitely our new go-to for a luxurious night out.

My flight got delayed, and Rydelight saved the day! They adjusted my pick-up time seamlessly, and…read morethe Tesla ride was smooth sailing. My driver, Scott, even offered to grab me a coffee on the way. Talk about service! Jen Mathews~

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!

I am guessing Susan stopped her transportation business... Her website is not working, our…read morebooking, previously confirmed by Susan, is no where to be found, and her phone number listed in her emails, texts and website is out of service! My biggest issue is that she NEVER bothered to tell her already booked customers (like us) that she is out of business! We waited for her to drive us to the DFW airport, she never called, never texted, never emailed and never showed up!!! We missed our flight! Bad, bad, bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Friendly driver, clean car, abundance of communication, which is critical. Great rates too! Highly…read morerecommend for trips to either airport!

Serious Safety Failure Involving a 7-year-old child…read more I am extremely disappointed and appalled by my experience with this transportation service that is hired through the MISD. On Monday 8/17/26 my 7-year-old son, rode bus 165 home from school for the Very First Time and he was dropped off in a completely DIFFERENT neighborhood across the street from ours!!! Between that location and ours is a very Busy highway!! I attempted to contact the transportation department earlier that day trying to find out where the bus was and make sure my son was safe when the bus was already significantly delayed past the expected arrival time, but I was unable to get in contact with anyone from the dispatch office. This was not a minor inconvenience or a simple transportation mistake. This was a serious child-safety failure! Their website states "There is nothing more important to us than safety, one of our core values" it also states that their safety program is designed to ensure "all students are safe at all times when in our care" and that their "number one responsibility is to protect against harm" and provide safe and reliable services. Those are powerful promises to parents. Unfortunately, my experience was the complete opposite of those promises! I am also extremely disappointed by the driver's response when I confronted him about what happened. Rather than apologizing, showing concern for what had happened to a 7 y/o child, or accepting any responsibility, he instead argued with me and appeared unwilling to acknowledge any accountability for the situation! Parents entrust their children to transportation services believing that there are systems, procedures, training, and safeguards in place to make sure they are safely transported and released at the correct location. In this case, those safeguards clearly failed my son! I am thankful beyond words that my son made it home safely. But I should never have had to rely on another parent's intervention and my son's emergency preparedness to make that happen. If students' safety truly is your "number one responsibility," as your website states, then I strongly urge this company to take serious look at what went wrong with Bus #165, the driver's conduct, it's tracking and drop-off procedures, and it's communication with parents. Our children deserve better than this. Safety cannot simply be a statement on a website-it has to be demonstrated through actions!

Thank you M. Hester today for being fast and effective and getting a BUS, so our STEAM kids could…read moremake a field trip for today. Communication on our end got mixed up and you were more than happy to accommodate and get us a bus. We so appreciate your willingness and quick response to make it happen!