We booked with this limo service. On the morning they were to pick us up and take us to the…read moreairport, after they were 25 minutes late (keep in mind we were trying to get to a flight) we called. When we called the number of the service we woke up the driver. Now they are in McKinney and we are in Plano, and they offered to still pick us up, but by then we would have missed our flight - so we said no thanks - and we drove to the airport in our car and had to utilize expensive Valet parking in order to have enough time to get through security and catch the flight. It was white-knuckle experience from the get-go. Definitely will NOT call them AGAIN. I don't know who is doing the other reviews, and family members should not count . . . but I can't imagine we were the first to experience this sort of service.

Fair prices, prompt in responding, and on time with pickup! I would definitely recommend them, and…read moreI will definitely use them again and again.

Alliance Limousine was awesome. I took them to DFW the end of July, 2026. It was for a 6:00AM…read moredeparture, with a pickup @ 4:00AM. On the return my flight was delayed and the arrival wasn't till 12:30AM. For both appointments they were there, on the return they were tracking my flight and knew I was going to be late. The whole time I was able to text with my driver, Brandon who was stellar. I was very nervous about trying them as I hadn't used them before but it all worked out and will be using them, again in the near future, Their price was very competitive with the other limo companies.

Driver was 15 mins late but made up the time on the backend. He was awesome and took us through…read morehighland park for a holiday lights tour. Booking process wasn't the best but their rates were competitive/cheaper than the others I priced. I didn't love the fact that I had to give my credit card over the phone and then email a picture of my credit card to them along with pictures of my driver license. Still a 5 star experience overall and would definitely book them again.

The drivers were on time, friendly, and professional. Also, the cars were clean, and water was…read moreprovided on a hot day. Finally, the PRIME license plates made the car easily identifiable at the airport.

Had to wait 5 minutes for the driver when I was done with my appointment. I use a rollator and have…read morechronic vertigo. I've asked them not to send this driver again. The last time I used him he left to go get lunch. I had to wait 10 minutes for him because he got stuck in traffic while getting his lunch which he asked permission to go pick up lunch. Then he complained that he didn't get to eat it!

Absolutely Wonderful! Thank you, Charles for picking me up and transporting me to my hotel! You are…read morethe best!

Charles is always the absolute Best - best in the business! Super professional, always reliable,…read moreextremely polite and very safe. I would recommend him to anyone! He has driven my very young children time and time again. I never want to take Ubers anymore. I only trust Charles.

Nathan was very helpful getting me a limo ride this last weekend! The limo was very clean and had a…read morevery smooth ride. I would recommend to anyone needing a ride to the airport/night out, etc. Great customer service all around!

Will definitely use this service again. Very professional, quick replies to my requests, great…read moredriver and loved not having to deal with driving to Atlanta Hartsfield!

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!

This is a new company to Highland Park area and the Karaoke…read morebus is a must. Recommend to anyone trying to have the night of their life .

I had a last minute idea to surprise my friend with a nice ride to go wedding dress shopping. With…read moretwo days to find something, I googled and called at least 8 places checking availability and pricing. When I came across Frisco Black Car, I called and spoke to the owner Jack. He followed up by texting pictures of what he had available. The customer service was so good that I knew I would book with him, no matter the cost. Once I paid (I booked the Sprinter), Jack followed up with my drivers name, phone number and picture, and confirmed that the driver would arrive at the time I had requested. Our driver was Charles and he was AMAZING!!! Since he was 30 minutes early, I was able to sneak out and set up our champagne bottles and flutes, which Charles helped with. He talked to us, made us laugh and was very engaging, even remembering the Brides name. Overall, the experience was amazing and I'll definitely be booking again!!!

After getting multiple quotes, I am so incredibly happy we chose Advantage Limo. From start to…read morefinish, they exceeded expectations. The communication leading up to the event was excellent, giving me total peace of mind. On the day of the party, the bus actually arrived early! It was impeccably clean, smelled brand new, and came fully stocked with soda and water on ice. Our driver was fantastic--so professional, nice, and accommodating. He waited for us at all of our stops and got us back exactly on time. It was a flawless experience and made for a truly great night. I highly recommend them!

Excellent service by everyone here. Bill is very professional and prompt in dealing with customers,…read moreand Mo was wonderful as our sprinter van driver - making sure our bridal party needs were met. For planning events like a wedding, you want a company that is dependable and knowing that I had Advantage gave me piece of mind.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

American Riders was simply fantastic to work with. Their ride was a ton of fun...inside the vehicle…read moreis incredible...driver was super professional...accommodating and efficient. If you're looking for all of the above in a transportation company...please work with American Riders...I will be using them again in the future.

Do not use this company. They claimed there was a small nick in the window which was not part of…read morethe inspection we did prior to getting on the buss. They charged us $769 for the repairs for something that we did not do and we're not anywhere in the contract. It specifically call out seats, audio capabilities, among other standard things for renting a party bus and a 'small nick' was not called out nor can be confirmed that our group did this. This are the pictures he sent me of the damage. I truly have no idea what I am even looking at. These people will SCAM YOU. Do not use this company.