Mason the technician was great! His personality was super, his detail was superb, and his knowledge was greatly received by me. He took his time and serviced all areas of our heat pump system for our 6 month checkup. Trish in customer service is also very nice and takes care of all your needs promptly and efficiently! It's nice to have a air/heat service you can trust and rely on for your summer and winter days. I highly recommend Autumn Air Inc. for your service needs! Sincerely, WL Hamilton read more

Autumn Air was quick to respond to my repair needs. They were quick to evaluate and repair the issue. I would highly recommend Autumn Air to anyone looking for reliability and quality of work they provide. read more

Autumn Air responded quickly, honored my manufacturers parts warranty and fixed the problem in 2 days charging me just for labor. They were professional and honest and did not try to con me, and I would highly recommend them. read more

Owner Craig is very polite and very professional! I can trust him to get the work done right, hard to find reliable contractors! Call him you will be glad you did read more

Autumn Air responded promptly to my request for service on a really hot day - a/c not working. The quoted repair cost was reasonable. The technician arrived onsite promptly and performed the work immediately. A one year warranty was included. Fair price, fast service and competent technician! We need Autumn Air on our team! read more

All of My encounters with Autumn Air have been wonderful and reasonable. Mr. A-the owner Himself, was out to give his pers. Opinion for the job on site in my home. Then the very next day his reliable tech did the first stage of Work required. It was impressive!- read more

Great team of people. This is my third time using Autumn Air. They are prompt, courteous/professional/polite/knowledgeable, everything you would expect when you call a professional organization. The tech Anthony gave EXCELLENT service, he was able to troubleshoot fixed the problem promptly and then checked over the system to be sure it was healthy. I would recommend Anthony and Autumn for all your HVAC needs. I also want to give Skip (scheduler/dispatcher) big thumbs up for getting Anthony out right away. Please give them a try if you need HVAC service. read more

Prompt, polite and knowledgable. Technician explained everything, offered recommendations and did not push upsell items like most "come to your house" service companies do. tech was clean and even smelled good. read more

Need an AC company? Look no further. We had a very unusual and delicate situation going on when our AC motor burned out during a heat wave. Trish was awesome, understanding and very compassionate and got everything in gear. They scrambled and had a tech come out right away to diagnose the issue and Skip hopped right in and got the parts we needed. Techs installed quickly and professionally. Great communication, skills and very friendly. We can't thank them all enough for such a great experience. These folks are superheroes, you'll recognize them by their capes read more

Received Autumn Air's information from Mitsubishi's website. Craig stopped by for a quote and took a cursory look at my system - said it was "easy" and would provide a quote. Wouldn't provide any information on the unit he'd be recommending - told me to google the part numbers once the quote came through. Well, he never provided a quote, so I can't say whether it'd be good value - but I wouldn't waste your time with these guys. read more

Can't say enough about autumn air the most professional company I've dealt with when they say they're gonna come out at the time of the installation. They were right on time, professional installation very thorough attended to every aspect of installing an AC unit with the replacement of all pipes, wires, and everything in between going to recommend them to all of my friends and family. they are definitely a good value for what you get. read more

Everything you could want from an HVAC company; courteous, professional, and Covid friendly attire. Our technician, Ken, was super friendly and even spoke baby-talk to my infant. Skip was on point with following up and representative of an overall great experience. The first couple phone calls were a tad strange, but once my appointment was scheduled, it was smooth sailing. Ken immediately diagnosed the problem and my out of pocket was well below the industry average. read more

These folks installed my air conditioning in 2012. They did an extremely clean installation. It has worked flawlessly since then. However, this July, it started to function poorly. Long story short, it had developed a leak in some of the copper tubing in the compressor. After 10 years I consider this to be normal wear and tear. I called Autumn air, since they installed the system, and they responded almost immediately. They came out, inspected the system, and gave me an estimate. I worked with Skip, and he really worked hard to take care of my problem. I very much appreciate his efforts and those of the repair team themselves. I highly recommend autumn air and I will go back to them if I have any issues in the future. read more

Had Autumn Air out to look at our Bryant heater today that has been malfunctioning. Service was great! Was able to get an appointment fast and my service tech Matt was very knowledgeable and did a thorough inspection of the system. He explained what he found, what he did to correct those issues and then tried to recreate the malfunction, which did not happen. He even explained the error code given by the system so I know exactly what was happening in the event the malfunction happens again. I appreciate the detail and time spent. I found their fees very reasonable for the amount of detail work they did. Would recommend them to anyone! read more

Needed a favor from them to look at some repair work and Skip handled my situation very politely and professionally - highly recommend them!

Best Service ever!! They adjusted their schedule to fit my needs, we're very clean not to mention fair pricing. Reach out to Craig (owner) for all your AC needs.. Thanks Autumn Air for saving us from the heat! read more

I had a very old furnace and needed a new unit, new condenser and all new ducting. Autumn air was amazing. They priced me very fairly and recommended the right furnace for my home. The workers were on time and worked very hard. They were able to get the job done in one day. Everyone was very nice, respectful, and knowledgeable and answered all of my questions. Very happy with this company, I would highly recommend. read more

My company has used Autumn Air a few times now & we loved them so much that we have now officially set up a contract with them! I had called two or three times randomly & they always fit me in either same day or the next. They call when en route, once arrived & inform me after inspecting what is wrong before doing anything first. read more

I oversee large high rise multi family buildings and have used Autumn Air for several buildings. Service is Everything when you are dealing with multiple families and they never let me down. They went above and beyond at my current building and recommended new motors for our equipment that will save us over $45,000 a year in utility costs. They are not the cheapest nor the most expensive. But you get what you pay for and is your heating and cooling really where you want to cheap out? read more

I am very pleased with their service. They did a fantastic job. Didn't charge a lot. Came on time. Respected Covid guidelines. Very courteous and very dependable. A big thanks read more

Autumn Air deserves a 5 star rating. I called Craig, the owner of the company after several days of going back and forth with several other companies, Graig was the only one to give an Honest Bid and kept to it ( No Hidden fees). I was very happy with the services and would definitely use them again for any HVAC needs. I would highly recommend them! read more

Great service and reasonable price. I have been using this company whenever I have issues with my AC or Heating unit. They are quick to respond and always on time. From the owner Craig to his technicians they are very reliable read more

5+ Star rating. Replaced 32 year old HVAC and hydronic heating system. Worked with the owner Craig Anderson who answered a ton of questions and helped educate me during the estimate process. The crew that showed up, on time as scheduled, showed me the different steps along the way. Totally professional. Crew cleaned up after the install. Overall top notch experience, name brand product, at a great price! read more

Autumn Air replaced my old heater. Spoke with Craig the owner and him and his guys were great! The job was done quickly and cleanly. We are very happy with the services and would definitely use them again for any HVAC needs! read more

Skip was very nice and helpful in coordinating the appointment and the tech that came was very professional. Overall it was a good experience. Hopefully the AC holds up. read more

Nice guys, hung in there with me on several issues, nursing a old a/c back to life, then finally got to the point where it couldn't be fixed anymore so we had to put in a new one to be all fair the old one was for 1972 I don't own the place on rent so I don't have a whole lot of saying things but Craig and them have always tried to help me out as well as still being true to their client the landlord, I've had roofers damage duct and Craig had to fix their mess, so through the years he has been helpful with all this stuff.... read more

I have used Autumn Air for my home and business for years. I needed a little work on my home the other day, and am reminded of how great their service is and the prices are fair. read more

Autumn Air deserves a 5 star rating. I called Craig, the owner of the company after weeks of going back and forth with several other companies. My 80-year old mother's AC went out during the heat when she had out of town guests. Autumn Air was able to get necessary parts and came out within days. The crew was knowledgeable, friendly and very professional. I wish I had contacted them from the beginning. I highly recommend this company. Thank you Autumn Air. read more

These guys are awesome. Craig the owner and Matt his employee spent hrs on the phone going back and forth trying to figure out what was wrong with my forced air unit. It wasn't blowing enough air through the ducts, finally they figured out that inside of the return duct had come apart and blocking the flow but you couldn't see it from the outside the ducts looked fine. I have no idea how they found it. Also they fixed a few other issues that other air conditioning guys could not figure out. I would recommend autumn air in orange to anyone who needs air service read more

I liked the tech and thought he was competent. They came out within 48 hours which was good. Only ok because he was there no more than an hour but was charged 2 hours. $230 he didnt fix the problem which is ok but used no parts and $230. Would not recommend. read more

We recently had some work done in our home in Newport Beach and had the pleasure of meeting Craig and his team. We are so happy with the work that they did and the install of a new HVAC system. We now have control over the temperature in our home after Craig noticed that the vents needed to be tweaked and changed to be more efficient. The crew was neat, nice and fast and very professional. We can highly recommend them. read more

I have used Autumn Air three times now for three different properties, all of which had different situations. I have been thoroughly pleased with the work they performed each time. They are very professional, their work is top notch and they are competitive in their pricing. In two cases I have had to have completely new heating and AC systems installed and on they have been very good about working around my tenants availability to get the job done timely and efficiently. Craig's communication about what is needed and what is happening has been great. I would use this company again without question. read more

We are repeat customers here! Absolutely loved our first experience with the owner Craig so we used him again at our second house and we are beyond satisfied again! Honest, knowledgeable, dependable, courteous and does a fantastic job. We will be referring him to everyone! read more

We called Autumn Air after our A/C unit was only blowing warm air. The owner of the business, Craig is a nice enough guy but his employees are not very skilled. He dispatched a repairman in swift time but when he came out he didn't seem like he knew what he was doing. We were charged a hefty amount, the A/C worked for a day and then went out again. He came back and claimed (via broken english) that our filters were 'too good' and we needed 'cheap filters' in order for us to get our A/C unit to blow correctly. We went on vacation, came back and found it broken once again. We had a new company come out and discovered that Autumn had overfilled Freon in our unit resulting in the compressor to overheat. I would highly recommend you call someone else if you need service. read more

Poor customer service. I was referred to Autumn air from a family member. I contacted Autumn Air in the summer time to have my HVAC system serviced. When I called they said it was a busy time of year , but they would call me back in a week. I never got a return call. Very understandable! My service call was not an emergency, but only preventative maintenance. I contacted them in early 2017, again, just to have my HVAC looked over and make sure it was running efficiently. A date and time was set, only to have a representative call the day before and say they couldn't make it because it was going to rain. Hmm! Thanks guys! I called a local place here in Chino, also, recommended by a neighbor and they were able to come out the next day rain and all! read more

I cannot recommend Autumn Air highly enough. They are always quick to respond, the technicians are friendly and are happy to explain to us lay-people exactly what the issue is. We have the yearly maintenance program with them (Autumn Air installed our HVAC system), and they call to remind us before the heat sets in that it is time for the check-up. I can always depend on Craig and his team for outstanding technical and customer service. read more

Had the best experience with the guys at Autumn Air. A/C was up and running in no time. Owner Craig is awesome, he's dependable, honest and tells you like it is. Will definitely use them again. Melody read more

I don't usually do this but the guys at Autumn Air saved the day for me. My ac unit was not working for whatever reason. My friend Jeff told me he got excellent service by Autumn Air and referred me to them. The owner Craig is a great guy. He came and personally inspected the house and gave me a good price on a new ac unit. Great quality service! I will definitely give them a call if anything else comes up. read more

I was given a referral a while ago but procrastinated thinking that the cost would put me in the poor house so then of course it happened, my A/C finally had it, not only it was not working but it was leaking water everywhere. So I finally called Craig (Owner) who answered and I thought it would take days to fix but Craig sent a qualified Technician out the next day; a Friday no less and my AC was fixed in no time. Autumn Air / Craig is Amazing, my AC has not worked this great in years! and the bill was much lower than I had anticipated and wondered why I waited so long. So if you are like me, Call Craig and have that A/C serviced before it too late, now I will be chilling all summer long thanks to Autumn Air ...Diane M. read more