The guys at this front desk here were so friendly and helpful to my son and me. They could have…read moretaken advantage and charged us large sums of money to fix up an old Jaguar that my son had purchased-but they were up front with us about long term costs and did there best to help us out if a sticky situation. They were also willing to hold the car a few days for us to make arrangements to get it picked up and even helped get the stereo out of the car for my son free of charge. I really appreciate all their help and will definitely be taking my other cars to them for service. So I haven't taken my cars back since my last review because the quoted I got from these guys ended up being pretty pricey and for work that didn't necessarily need to be done. I still appreciate the guys at the front desk but can't afford to take my cars here.

Great service and thorough. Vehicles were fixed within a reasonable time and they stayed in contact…read morewith me with updates. Definitely recommend.

Have been to this store many times. Store is always clean, well stocked and staff is friendly. They…read morealways give my dog a treat when I bring her along. Great store!

The store is great and has plenty to offer. All the staff members are nice, except for Karin, she's…read moreprobably the rudest employee I've ever met in my life.... ever. She was short and upset sounding when she would talk to me, even to other employees right in front of me.

Was looking for a place to recycle an external lithium-ion battery. Their (national) website said…read morethey accepted such batteries, but I called to verify: "Hi, just calling to verify that you accept lithium-ion batteries for recycling." "No." "Uh, ok. Do you know of any place that does take them?" "No." Terrific customer service, thanks.

I worked for auto parts companies for 5 years. Went to this location. Clean record. Clean work…read morehistory. Was told to look forward to a possible position and to stay in touch for the position they were hiring for. Stayed in contact to try and keep up to make sure they knew I wanted the job. After a couple of days. I was ghosted. I was told the job was basically mine until I was ghosted. Was never even told I did not get the job. They have been incredibly unprofessional since this and hang up the phone when I attempted to reach them about the job oppurtunity. I do not understand this reasoning when they could have simply stated the position had been hired for or I had not been selected. But instead, they have ignored my calls and refuse to speak to me. If you like a company that cannot have an adult conversation, please shop here. If not please find another store. They seem to have a temper here.

This fellow was really diligent…read more He insisted on looking at the light, across the street, to ensure the product worked. Excellent service. I took it on down to Robert Benedict Auto. Best combination in town!

My wife works across the street so this place is very convenient for me. They have tons of parts in…read morestock and the staff are very helpful and knowledgeable too. They are easy to bounce ideas off to help figure out your issues. Prices are a little higher. BUT! You get what you pay for! Anything you need for your car or truck, custom or rebuild, they got what you need

I can't say enough good things about these guys! I brought my truck in after constantly having…read moreproblems with my front differential. Every time I'd take it out to the dunes and drive through the sand to get my camper where I wanted it, the front differential would end up cracking or failing. Brett and Kev took the time to diagnose the real issue and came up with a permanent solution. They fabricated a custom bracket to reinforce the front differential, making it much stronger, and also re-geared both the front and rear differentials. I was honestly a little hesitant at first because I'd had so many failures in the past, but after taking it back out to the dunes and putting it through some hard driving in the sand, it performed flawlessly. The difference is incredible. My truck feels stronger, more capable, and gives me the confidence to drive it the way I always wanted to. If you're looking for knowledgeable people who stand behind their work and build things the right way, I highly recommend Brett and Kev at Big Boyz. Thanks again, guys you turned my truck into a beast!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

They did an amazing job and were so helpful! They did a quick diagnosis and saved our families…read moreChristmas trip. Very truly grateful!

Great service for a great price! Got a flat tire on our way back from LA, and we got our flat fixed…read morein about 30 minutes. Highly recommend!

The team at LTA is always helpful and the service is great. I've had many vehicles serviced there…read moreincluding a major lift kit to my truck. Everything was performed perfectly.

I had made an appointment at 09 for an oil change/tire rotation and didn't get my keys back until…read more11. I understand a shop gets busy, just a heads up of their actual estimated time would have been nice! The front desk let another customer know the waiting time and even offered them a ride home. They promote the $75 oil change with tire rotation, I paid $79.94, don't really know why the add on. It seems like a trustworthy place, other customers come in and seem they have had great experiences there. My experience tanked when I got into my car and there was a lot of dirt all over my break pedal and mat, my instant thought was that I just might have not noticed it before but then I realized the wet dirt on the break pedal drying up.

Technician Noah did a fantastic job explaining the service repairs needed for my son's car. My son…read moreis in the Navy and is stationed close by this Firestone location. He had to drop off his car on a Sunday to get vehicle issues addressed before his deployment. The manager went above and beyond to allow me to pay for my son's repairs over the phone so that he would have one less expense to worry about. This Firestone Complete Auto Care location has great customer service and I would recommend it.

Helpful and accommodating. Charles was kind and got it done in a timely manner. Explained…read moreeverything they had to do before they proceeded.