I went in to get my breaks fixed and everything was good plus great customer service. Thank you I…read morerecommend this place for sure !

Best customer service in the heart of Clovis! Andy will work hard for you with whatever you need to…read moreget your car up and running again! Best in and out service and amazing staff, will come back and refer all my friends here for their projects ! 10 outta 10 !

If you're a woman DO NOT come to this location. There's an 80 year old looking white man who works…read morethere who will be very condescending to you. As soon as I walked in this old man was completely rude and unwelcoming. He was very sexist and condescending to me the whole time I was there, meanwhile the rest of the other workers just looked on and didn't step in to put a stop to this man's behavior. Sexism in 2024 is crazy, but considering this was an old man I shouldn't be surprised. This store needs to do better in who they're hiring.

Came into Napa very irritated from other auto parts stores selling me incorrect parts for my car…read moreand giving me the run around. Came in with low hopes and a very irritable mood. Jon helped me out and went the extra mile to source the correct part for me, it was not the easy route by any means but he took the time out of his day to make sure I left with the correct part which is x10 more than the other stores would do for me. Made my day. Very knowledgeable about vehicles, I don't care what it takes keep this man and give him a raise. Very friendly and has great customer service and vast knowledge of vehicles. Promotion needed for him!

My boyfriend went in two days ago to use a code reader in the parking lot, no problem! Took his ID…read moreand let him use it in the parking lot and brought it back in. We went just now to read my car, dude told us that we had to pay $49.95 to use the code reader in the parking lot. No, I'm not paying pretty much $50 to use a reader for less than 2 min. Horrible customer service. Went to Auto Zone, in and out in less than 3 min no money needed and I got a print out of what code is coming up. That's how you keep customers happy! Shame on you NAPA.

On Sunday 6/8/25 Maria and Andrew went above and beyond in helping with my complicated return. I…read moreAppreciate their Great Customer Service!!

Very knowledgeable staff. My parts were perfect! I need a bunch more when I get the funds. I only…read moreuse quality parts. Thanks!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Honest, friendly, professional, knowledgable, and prompt. I…read morehad this issue looked at several times before by another mechanic without resolution but the staff at Big Boyz came up with the diagnosis and preferred solution.