Always good experience here at Advance Auto in Rt 9 freehold N.J. Great location and always buy on…read moreline. Thanks for bringing in Freehold N.J.

It's going to sound like I'm complaining, but just hear me out first…read more I came into this location for oil and an oil filter for a vehicle my partner and I just recently purchased. Since I've yet to change the oil on this vehicle, I thought it would be a good idea to just have them look it up for me. Since I'm sure their system is much more reliable than some bozo's knowledge on the internet. The store associate helping, looked up the oil filter and told me to grab the oil while they grab the filter. At this point, seems pretty cut and dried. WRONG! While I was in my driveway doing my oil change like the AMERICAN I am. I attempted to screw on the filter and it seemed to be on there fairly tight. (The car sits low to the ground, so I can't see what's going on. I relied on my innate ability to navigate any situation just by touch.) Pleased with my work, I turned on my vehicle to let it run with the new oil. After looking up how to reset my maintenance light on YouTube, I peered at my dash and noticed my oil light was on. Struck with fear that my extensive YouTube knowledge degree has failed me. I turned my vehicle off and hurried to see what was going on. There it was, puddled all over my driveway as if a heinous crime was committed. The oil shot out from under my vehicle like it went out for Taco Tuesday and it was Wednesday morning. I felt defeated! How could I show my face at my family ruins as a failed American? Dedicated to taking this to my grave, I had to scrub the crime scene to ensure my partner would never find out what happened. But I never accounted for them noticing I used all the cat liter to clean up the oil. Embarrassed and ashamed, I confided in my partner about what happened. With years of Karen bred into my partner, they told me to write an angry email. But my partner didn't factor in how inpatient I am. So I called the store I bought everything at. After explaining to them what happened, they told me to come in with the receipt and they'll take care of it. Upon arrival, it was determined that I was given the wrong oil filter. Happy that the American in me could be restored. I still felt slighted. 4 quarts of brand new oil was wasted and my driveway was the only thing able to enjoy it. The associate at the store gave me four 1 quart bottles of oil at a 20% discount, which totaled to the amount of what it would cost for 5 quarts of the same oil. But they were all out of the 5 quart bottles. I decided to call the customer service line instead. After arm wrestling the customer service reps via phone. They finally sent an email out to the General Manager, District Manager, and some VP. Needlessly to say, they called me the next morning waking me up from my hibernation. Groggy and irritated from being woken up, they offered to make things right and asked me to come in when I got the chance. We lived happily ever after. The End! P.S. This review is extremely exaggerated! (OBVIOUSLY!) This is a situation I dealt with. It has been resolved by management. Employees make mistakes and so does anyone who's reads this. Stay calm, relax, and inform the proper channels of a bad experience you had. Touch grass and laugh a little. Things will be okay.

Great customer service, and they have everything you're looking for! This place is definitely an…read moreasset when you're trying to fix a car and can't afford the sometimes exorbitant prices of new or remanufactured parts.

SCAM ARTISTS!! DO NOT PURCHASE CARS FROM HERE!! especially from **BRANDON** If I could give…read morenegative stars, I would. Bought a 2003 Ford Escape early June. Brandon was super nice when we bought the car, but when the check engine light turned on 2 days later he told us "he wasn't going to deal with us" and that it wasn't his fault. So he called his mommy to come take care of us. Sue (brandon's clean up mommy and the owner) told us she would fix the car. And she did only to charge us 100$ when by law the car has to pass inspection. Meanwhile, we don't have the title yet and i'm giving them more money?? Gets fixed to take it home and on the way home the check engine light goes on again! surprise surprise. You'd think a dealership that's also an auto part/ mechanic would know how to fix a car. But they aren't the brightest in there. Since they fixed it FOR A SECOND TIME the light has not returned but we are going on two months without a title. Called today to see if it was in and as soon as *BRANDON* realized it was me he snapped on me! and Sues excuse for his undeniable bad behavior is that "he's young". Let me remind you this man is older than me so her excuse is so invalid. So if you'd like a broken car and for them to rape your pockets, go here. Oh and wear a mask. Looks like covid started in that office.

he fixed leaking fluid from the under and smoking. after opening hood found multiple issues…read moreregarding valve cover gasket and spool valve. aftermarket spool valve is multiple problems with valve cover gasket. different shop installed and snapped atleast one bolt holding down valve cover causing a massive leak down front of motor. orange sealant all over engine bay and above some bolts which is also not supposed to be there. my car drove very smoothly after fixed all my problems

My car broke down near by on a Saturday & I had no family or friends around. Triple A said they'd…read morebe 3 hours so I walked over to this shop. He completely saved the day, took a look at It, and fixed all my cars problems. He was super knowledgeable and his kindness made my day!

I recently wrote a negative review about this Meineke after having a bad experience when my regular…read moreguy wasn't there. But he reached out to me personally, and after talking with him, I realized he's the reason I keep coming back. Every time he's there, the service is A1 -- respectful, fast, and honest. This gentleman is truly the backbone of this location. The way he handled the situation shows professionalism, integrity, and real leadership. Meineke needs to give this man a raise, because under him this place will go far. I only wish I could remember his name, but if you've dealt with him, you know exactly who I'm talking about. Thanks again for making things right.

I had scheduled an oil change here today on 5/16 for their oil change special of 59.99. when I…read moregot there and they put it in the computer and added all their up charges, it would have been 87.99. I said never mind and walked out. I went a mile up the road to Midas and got their oil change and paid $67.

This place is the best ,hands down. They have the best prices and a skilled work force.And they…read moresaved me the thousands $ $

Quality auto repairs done cheap. They have used cars for sale as well as used auto parts and they…read moredo windshield replacements too. Good spot they've been in business forever. I've never had any complaints.

My Best Mechanic for over 35 years. Kenny & his staff were quick, kind, courteous, explaining what…read morewas needed & never took me or my Dad for granted. Quality work, fair prices & excellent service!

Be extremely careful. Ken will charge you for services you did not ask for or require and will give…read moreyou a ridiculous reason why. In addition, he does not inform you of the extra charges before he does them which takes away my approval rights. I gave him the benefit of the doubt the first time. But he tried it again. I'm done. If you like losing money...take your car there.

Bob and staff are very knowledgeable and efficient. I came in off the street and needed an OEM…read morestereo. I not only got one but they installed it while I waited. Very unexpectedly fast turn around. I will take my car here first for anything sound or media related.

If you need a car alarm or any vehicle audio service, I highly recommend US 1 Car Stereo at 4331…read moreRoosevelt Blvd. When I tell you Bob gave me everything I wanted at a great price, annnnnddddd they installed it today, the spot in Willow Grove said he needed to keep it for a day and a half, and he wouldn't be able to get the one I wanted until Tuesday. Thanks Bob and J!