They are knowledgeable and respectful. They did my inspection and told me what to have fixed and…read moreeven show me how it's affecting my car. They don't rush you either. And they don't charge an arm and leg or head.

Have been getting my car fixed there for 6 years. Occasionally had estimates from other places and…read morerepairs/services. First rate is better and cheaper. Every time. Good old fashioned honest work.

Have had a good experience at Pinnacle. They are solid mechanics and are always great about making…read moretime to squeeze in a client. Highly recommend.

Whoever is at the front desk is on a mission to drive away customers. Made an appt for a tire…read morereplacement. Arrived today, on time, said "hello" and gave my name. The guy had the nastiest attitude. He also told me they don't write down appointments so it "didn't matter" that I had an appointment. Took my business elsewhere.

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

This is my neighborhood AutoZone, so I frequent here often. Today, I was in to pick up an online…read moreorder. Pick up was relatively quick. It seems like I came a bit too early for the order to be ready, but the staff that was helping me was able to find the stuff I ordered promptly. Sometimes, it's a bit of a wait here, since they seem understaffed at times. However, when you are able to be helped, they are knowledgeable and helpful. In the past, when I was starting to do my own oil changes, they helped me find the right tools, oil, and filter that matched my vehicle. I've also witnessed them help people diagnose and fix their vehicles in the parking lot itself.

Stopped in for new windshield wipers. Was helped immediately and they even installed the new wipers…read morefor me. Wonderful customer service!

Came in for a tire repair, unfortunately for me it was not reparable. Team was super friendly,…read moreexplained the issue, put on a new tire and advised on condition of remaining tires. Price was super reasonable and as a young and mostly uninformed girl I felt comfortable and that they were being honest! Thanks Mid City!

I was helping a friend with their yearly car inspection and we had a completely different…read moreexperience between two shops. We first went to Midas, where they claimed the rear brake pads and rotors both needed to be replaced. I didn't completely trust their diagnosis, so we went to Mid City Tire and Auto for a second opinion. The team at Mid City was honest and told us that while we did need new rear brake pads, there was absolutely no need to replace the rotors. We had them replace the rear brakes and got our safety inspection tag. On top of that, they actually found that one of the rear tires was completely screwed up from a previous car accident and desperately needed to be replaced--something Midas completely missed. Highly recommend Mid City for their honesty and thorough work!

I came here after a VERY pricey trip to MINI of Mt Laurel and WOW, I was extremely pleased with the…read moreservice I got. I roginlally brought it in with some concerns the dealership had highlighted and added a PA Inspection. However, the assured me that there were no issues warranting service and saved me literally hundred of dollars that I would have spent elsewhere. I needed to drop my MINI off after work and the night drop was a little tricky to find. However, once you get back behind the building, parking was ample and the night drop box was easy to use. If you have a MINI or BMW, you will want to go here over any other local shop for service or upgrades. I cannot speak highly enough of the professionalism of their staff. The fact that they were willing to be honest with me about the service my car actually required speaks volumes. Highly recommended.

I took my car to Helix and met Tim, explained the issue and he was able to diagnose what was wrong…read morewith the car after 2 days of holding on to it. What makes this experience the worst experience I have had is that I ended up paying over $200 and got my car back 2 days later in a worse condition than when I dropped it off. Make that make sense! When I told Tim about the issue, he casually brushed it off saying such things happen, which left a bad taste. When I started driving my car I noticed that the turn blinker was blinking really fast too. So in effect Helix charged me over $200 and returned my car with the headlight not working (the light was working when I dropped it off) and the turn signal blinker all messed up. I would not recommend anyone go to Helix unless they have money to waste and want to get ripped off. Plenty of other places who would do a much better job in a timely manner. I will write the same review on all other channels that allow me to review Helix and report the company to BBB as I'm very bummed that they broke the things that were working and I had to pay for it..The worst experience I have had...ever..#scam #bimmer

These guys are great! Replaced a crankshaft sensor for me in a couple hours , after I had my car…read moretowed to another shop(which cost me $120)....the first shop couldn't do the job and cost me $$$ just to tell me they couldn't do it...: John and Accu-Tune did a great job in no time! Thanks a bunch.

We were referred to Accu-tune by a friend and what a GREAT recommendation! Car trouble is…read morestressful, we have no knowledge and always expect the worst. I called and the woman who answered was incredibly friendly and helpful, took all my info, got me scheduled quickly and grabbed the owner, Matt, so I could further explain what was going on. Dropping the car off was a breeze and within a few hours Matt called with a diagnosis. I really appreciated the time he took in figuring out what was going on, driving the car to feel what we were experiencing and running diagnostics. The repair was not a huge one and Matt gave me clear pricing before ordering the part. He communicated that there was a delay in the part getting delivered, which was fine, and the car was ready early the next day as he said. This shop is a gem, clear communication, knoweldgeable, honest and not pushy. We will be going nowhere else from now on!

Do NOT take your vehicle here. I had taken my car to have the driver side mirror replaced, as…read moresomeone had hit and detroyed mine. They charged me over $700 to replace it & when I went to pick it up, the mirror they had put on my car was clearly from a junk yard--the paint finish didn't even match. I asked them to order me the NEW mirror that I paid for & slightly embarrassed, they said they would. I took my car again, & when I picked it up, they simply had spray painted the junkyard mirror and put it back on. it's not even the correct size--the enclosure doesn't even snap closed. They charge for new and salvage from junkyards. TOTAL HACKS.

Im very disappointed with my experience at Midvale Ave automotive. I dropped off my car at 8am on a…read moreMonday to evaluate a humming issue. I didn't get notified of the diagnosis until 4pm and couldn't get my car back until the next day. The humming noise could not be identified and suggested I change a tie rod. I thought this was the issue. I called on Tuesday morning to get an estimated time to pick up my car I was told 3pm. I arrived on time at 3pm since I had to get to work that evening, I was charged for the tie rod and sent on my way. Driving back home, I noticed the humming sound was still there and even louder. I looked at the repair bill and it stayed that the humming sound was possibly from the rear differential and could cost upwards of 2k dollars, I was shocked they didn't tell me this in person when I picked up the car. I called to get more information on this and they told me they could not exactly point out the source of the humming sound and that they were only 70% sure it was the rear differential. For 2k I wasn't sure if I could trust them to do the repairs given my experience so far. I'm very disappointed with the lack of communication and lack of solution finding to the problem I walked in with. About an hour later, I didn't feel safe with the car driving as is and called back asking to go ahead with the rear differential repair. They told me that they will shop around for parts and give me a call back. It is now Thursday and have not heard back from the shop. Terrible service. Go somewhere else