Aaron is always so good to me…read more He always helps carry out any packages I have. So kind. Best location

Will is incredibly helpful. Chill, positive personality. Explained everything to me thoroughly when…read moretesting my battery. Great service! I think I'll be choosing advanced over autozone from now on.

I went into O'Reilly to purchase a bulb for my vehicle. The reference book was available and I…read morequickly found my bulb and went to checkout. The manager who was very accommodating, courteous and personable, immediately asked if I needed any assistance, with anything else checked me out. In and out in no time. Mind you, I ended up in O'Reilly after coming from their competitor across the street who did not have a reference book and female salesclerk was annoyed that I asked her for assistance, typed the info into the computer, turned the screen around and never said a word. That is another review for A***Z***. Overall, great service at O'Reilly which will be my first stop next time.

I bought a battery and they installed in within minutes for me! They price match and their service…read moreis professional and top of the line! I highly recommend asking for Warren he was amazing!!

My husbands car battery went out and he went online to purchase his battery. They were cheaper than…read moretheir competitors. He stopped at the gas station for gas and his car wouldn't start. As it was getting closer to closing time, and he didn't want to risk not being able to get the battery, so he called to see if I could pick up the battery for him, and store associates stated that I could. All I needed to do was bring his ID to verify his order. Upon walking into the store, there were two women that greeted me, and I informed them I was picking up a battery for my husband. The one associate instantly knew who I was without me telling her. They explained about the core processing and what needed to be done to get the rebate back once the old battery has been removed from the car. They were both so kind and friendly.

Certainly not as overcrowded with intimidating auto parts, grease, mechanics as other auto parts…read morestores I've visited. It was surprisingly clean and neatly organized. Customer service reps were nice and led me straight to what I was there looking for.

On my journey of looking for a car battery I landed here. Staff friendly and helpful. Store well…read morelit and clean. Private parking lot, After battery comparison I decided to go with a better price somewhere else. Batteries, windshield wipers, oil, auto parts. Plenty of direction for different items to purchase.

Emanuel was amazing. I have lupus and couldn't get my headlight bulbs in. He came out in the heat…read moreand installed them for me. He definitely got 10 gold stars in my book! He did NOT have to do that. It's like scorching hot, but he still helped me! All I can say is THANK YOU FROM THE BOTTOM OF MY HEART!!!

College son took car to St Charles Telle for a Missouri safety inspection. Front brakes had just…read morebeen changed a month before at a local shop, and they said the rear brakes should be good for another 9 months. Telle failed the rear brakes saying they were below a1/16" and that they looked like the originals. They quoted him $700 to replace. The next weekend I bought part to replace them and when I disassembled I found brake pads had over 1/8" and rotors were good so they didn't actually need to be done. Was it an inexperienced tech, or a way to get revenue because they don't make money on inspections? Either way, we won't be back!

I've been going to this Telle location for about 8 years, and they've always been professional and…read moretaken care of my car (over 150K miles now, and still in great shape). I've never felt scammed or pressured or talked down to, they are upfront with the repairs and costs and answer my questions without making me feel like a car-dummy (which I am). I really like some of the new tech-y services they offer now, sending me a text with photos and details of everything they've done, things we need to watch (but not worry about), etc. All of the guys at the front desk are super-friendly too!

This was my 2nd time at this location since they have been open. First time was a tire censor this…read moretime a small screw in my tire. Both times repairs were made immediately and both times there was NO Charge. The service was friendly and I recommend this location for your tire needs.

I was pleasantly surprised when my tire was fixed at no charge at Discount Tire yesterday. I was…read morepleasantly greeted and I asked if I needed an appointment. I was told no. I told the young man that my tire was leaking based on the alert on my dashboard. He offered me a seat and went about checking the tires. He said they would find the problem and let me know. A little later he advised that my tire had a metal shard in it and they were able to fix it. I asked the cost and he said, "No charge." If they are able to fix the tire, they don't charge; they only ask that you patronize them the next time you need tires. I was escorted to my car which was delivered near the entrance and drove home completely satisfied with this encounter. What a great business model.

I took my car to another local repair shop I always went to and trusted, they were bought out…read morerecently. They quoted all kinds of things to fix, some I believed, some were outright lies! One lie was that the battery needed to be replaced and they would happily do that for $425, yeah, I bet you would! The problem was THEY had just replaced the battery 14 months earlier (much cheaper then) when the shop was under different ownership and it had a 4 or 5-year warranty! Immediately I was suspicious. They also said I needed a brake job, alignment, motor mounts, and a new power steering pump. The power steering pump was quoted at over $2000 total, the labor alone was quoted at about $1500! How many hours or days does this one job take to justify $1500? I am no expert, but it would seem they probably get around $150 per hour, but certainly not more than $175, so $1500 would mean 8- 10 hours! I looked up how long the job takes online for my car and found it can take about 3.5 hours, and an experienced mechanic can do it in just over an hour or two so not sure what that place is doing. After doing my own research I knew I had to go somewhere else. I knew the brakes and the power steering needed to be addressed so I called Plaza. I spoke to Justin who was extremely helpful and professional and made an appointment for the next day and dropped the car the evening before. I asked them to do the brakes and alignment after getting a quote. I also requested that, if at all possible, to have my car finished by 3 pm, they called at 2 pm and it was ready! They did the brakes and alignment for quite a bit less than the other shop quoted, checked my battery which it turns out is fine, and gave me a quote to fix the power steering that was a FULL $800 cheaper (parts and labor) than the other shop quoted and that is without the coupon online. I will be calling Plaza in a few months to do the power steering pump. I think I have found my new car repair shop!

this place is Horrible! I go to get a set of tires and plaza tire messes up 5 different times, I…read morehad to go back up to the store 5 times! They went as far as letting air out of my tires to stop the wobble/shake. Then they sent me to another store where they said my rim wasn't bent and they put it on the back passenger side where I wouldn't feel the wobble as bad! I talked to Keith; which was just like oh well you have to get a new rim at my cost out of my pocket for there mistakes! My rims were fine until they let air out of my tires to try and get over on me. The first 4 times when the management was looking at it they was fine! They even charged me for an alignment to bleed more money out of me! I would recommend anyone to stay away from these guys! I'm so upset I have to go through all this trouble just for a set of tires! I really hopes this saves someone the stress of dealing with these crooks.

Oil change 7/9/26 2025 Silverado w 13,000 miles. they dropped the oil cap took 40 minutes to find…read moreit got oil prints all over my fenders, hood, grill, windshield and windshield pillars so driving around today Tuesday, my low oil light comes on. I pull over and check. There's no oil registering even on the dipstick so it's a minimum of 2 to 3 quarts low manager dropped an F bomb right in front of me and this was the worst experience I've had in a decade now. Customer service won't call back. Neither will the manager buyer beware. Oh, and they are a bait and switch. He told me the oil change was $109. It came back at $179.

10 minute oil change turned into an hour. I was first in and nothing added. Just oil and filter. An…read morehour later I don't know why I'm here. The dealer was $50 cheaper and 40 minutes faster.