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    AutoZone

    2.0 (8 reviews)
    Closed 7:00 am - 9:00 pm

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    4 months ago

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    6 years ago

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    7 years ago

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    6 years ago

    This is the worst AutoZone location I've been to. The employees are lazy, rude and unorganized.

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    8 years ago

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    14 years ago

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    7 years ago

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    8 years ago

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    Fitz Inn Auto Parks

    Fitz Inn Auto Parks

    (2 reviews)

    Back Bay

    Continuing on with my theme of too impatient to park, I offer you another convienent, but $$$…read moreexpensive location to park in Boston. This one is probably my least favorites for a variety of reasons - but mainly due to it's expense. It's owned by the same guy who owns the one on Staurt St, but he jacks up the prices just because of it's location on Newbury Street. A little side story - why do I know this? Because the same staff that works at the Stuart Steet location also works here. How do I know that? They know me by name and my car. Yeah, I'm starting to wonder too if this insisting of parking in lots around Boston is a treatable disease or a mental disorder. $36 bucks is steep for 4 hours considering most lots around Boston cap off at $25 bucks for the day. That there shows you the owner is taking advantage of location and the uber rich clientele of Newbury shops. This one is located on Newbury + Dartmouth and is a great location for just that - Newbury, Bolyston, Public Gardens etc. But seriously if you can appreciate a walk, I'd park at the other place I recommended on Stuart Street. I rarely go to this one unless I'm really late for something, or have guests with me that may not like a long walk. The othe thing that I do like about this lot is it's in a safe location and valet. The 2 star rating is soley for location, safety and the super cool staff that works there. Regardless of it's expense I feel the need to review this one to support the others out there that are street parking challenged like me. To be continued......

    $42 for 2.5 hours on a Thursday evening. No cash accepted, credit card only and the one you swipe…read morein with is the one you have to swipe out with. So when I swiped in my credit card didn't work. They acted like it was my card and got frustrated with me. Finally, someone else tried to swipe their card and it didn't work. No ones cards worked because the machine was broken. Finally they manually entered the my card and I parked there (hey, I was running late and desperate to park). Big mistake. On the way out, I had to swipe my same card again and it said "invalid user" or "invalid info" or some such. So I told the attended (now a different person entirely) that the previous attendants had to manually enter my card when I entered because the machine was broke so maybe the system didn't recognize my card on the way out. He yelled at me, told me I was stupid and that I had two options: use another card which I had to give to him for some weird reason or "leave my car there forever." Um, what?! He kept insisting that I needed a second card so I gave him my original card and told him it was a "different one" then he went into the booth, wrote my card info down, swiped it on another machine, then came back out, gave me my card and said I had to swipe it again to get out. Um, what?! He didnt say it actually, he mockingly said it like he was talking to a 5 year old. When I asked why he had to write my card info down he started yelling at me again and saying that I was asking questions he couldn't answer and that I should leave or "stay there forever." I replied that my whole objective was to leave this ridiculous lot and that maybe we should call the police. He yelled at me to swipe my card again, so I did out of desperation, finally the gate lifted and I drove off (the whole time I had been using the same card, so what suddenly changed to get the gate to lift? NO CLUE). I also called my credit card company and told them to cancel my card and send me a new one. I didn't trust that attendant nor would I ever recommend anyone park there based on high cost, horrific customer service, and suspicious credit card practices. One of the strangest and most unsettling parking experiences I have ever had. STAY AWAY from this place!

    Zipcar

    Zipcar

    (454 reviews)

    North End

    I first signed up for a Zipcar membership in Madison, WI, and generally had very positive…read moreexperiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?

    Worse customer service ever. Do not use!!! We arrived and…read morethe car was not there, they sent us walking for 30 minutes

    AutoZone - autopartssupplies - Updated May 2026

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