I came here to get my vehicle inspection done and had one of the most frustrating customer service experiences I've had in a long time. When I arrived, an older man working the front told me there were two people ahead of me, so I politely waited in line as instructed. A few minutes later, the technician doing inspections came outside, pointed directly at me, nodded, and motioned for me to drive into the shop. I wasn't even sure it was my turn, so I pointed at myself to confirm. He nodded again and waved me in. As I began pulling my car forward, the older man rushed out yelling at me, accusing me of skipping the line and asking if I "didn't want it anymore." I tried to explain that I was called in by the inspector, but he kept interrupting me, talking over me, and insisting I was wrong in a very rude and aggressive way. Thankfully, the actual inspection technician came back out and confirmed that he did in fact call me in, and that the person before me had not come out yet. He corrected the situation and even told the older man to call the next customer properly. The inspector was polite, calm, and professional. The complete opposite of the front guy. This whole situation was unnecessary and embarrassing, and it could have been avoided if the front staff communicated properly instead of yelling at customers. The inspection tech deserves credit for handling things professionally, but the older man at the front desk seriously needs training in customer service and basic respect. I won't be coming back here because no one should be spoken to that way just for following instructions. read more

asked for an oil change and to look at my speed sensor. they ignored the sensor and charged me $100 for oil change.

Great service and great people. Received vehicles back in a speedy fashion with matter resolved.

Dont bother. I stopped by here on 9-1-22 9:35am to get gas. A mean older guy came out and yelled "what do you want" I said I would like to get gas please. he said "no this is diesel" I told him no this is regular gas he said "OK fine" I told him sorry for bothering him I'll go somewhere else read more

It may be quality fuel but it surely isn't quality service. Not only did the gas attendant working today at 11:30am, give me a hard time for parking too close to the pump; instead of just politely asking I move it - I offered to move, but "oh it was too late now" he said... so after I put my car back in park, he continued to complain under his breath about how he couldn't fit in the space given and in the end he didn't even fully fill my gas tank after all that... he was sure on a mission to put someone in a bad mood today. I've never felt the need to review a gas station until today. read more

Quality Fuels and Service - Auto Repair Near Me - Braintree, Massachusetts

These guys are great. Always explain in detail the issue and show you the part they replace. Try to do the service to resolve rather then replace to save you money. Been going here for years!!! read more

Has station attendant is rude as anything got mad I didn't pull away right away. Understandable if he was busy but it was 9 Am and no one was there... also made my 6 year old niece cry when her mother couldn't move her BROKEN DOWN car. Mind you this is a repair shop as well as gas station read more

We're so fortunate to have Mark, Nader, and the whole team at Quality Fuels in our neighborhood. I'm shocked to see some of these negative reviews; that has not been my experience at all. Mark always greets me with a smile and asks about my family, and Nader does great work at a fair price. Support an independent small business that makes Braintree better through their presence! read more

All work that Nader and his business have done for me has been of the highest quality. Nader is right there for any questions and or concerns you may have. I travel around 15 plus miles to come to him and have t is well worth it. Awesome job Nader!!! read more

Very knowledgeable, kind, thorough, efficient, honest, and capable. I absolutely love this place. I've been extraordinarily lucky to have nothing but good experiences with mechanics and I am thrilled to add this place to that list. Highly recommended. Nader, Alex, and Brian are all amazing people. read more

Can't say enough about this place! I send everyone here. Nader and Brian are awesome!! They are very efficient and don't overprice their work. read more

These guys are scam artists plain and simple. Went in for an inspection and they rejected the car telling me that I had a problem with some 'wheel issues' but that he would be able to fix it for me for about $300. Crazy thing is I had just come from a mechanic who I had paid to give the car a complete once over. I took it back to the mechanic (who is very well trusted) and he told me the guy at Quality Fuel is full of it. Don't ever come here for an inspection or car service. I have also heard other similar stories of overcharging and scam services not needed. read more