This is NOT my favorite body shop. Ultimately, their work is very good (my car looked terrific,…read morealbeit after many thousands of dollars and several weeks), but they seem intent on maximizing the amount of work (and revenues). Indeed, they contacted my insurance company repeatedly to get additional change orders. What had originally been a "maybe $1,500-$2,000, and about 3 -4 days" estimate became several times larger and more time consuming. And yes, it caused my premiums to increase as well. So overall this was a disappointing experience (from several years ago), and I will use a different body shop in the future, if and as needed.

Had a power steering module that needed to be replaced. I called Rick in service and got my truck…read morein. Rick guided me through the process, not an easy part to locate . He set up text messaging and we communicated easily. I had an extended warranty so the job was 100% covered. The part alone costs upwards of $4,000.00!! Rick explained that my power steering was electronic and this part was the brain. Rick took all the guess work out of it and I highly recommend calling on him, Thankyou very much!!

I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

Larins came to my rescue again. I'm the Pontiac Solstice guy. When I can't or don't want to work on…read moremy car, I go to Victor and his crew of excellent technicians! I needed a window regulator installed. I called larins and they gave me an estimate. I made an appointment and dropped of my car. The called the same day, told me it was done and it was perfect. I love this shop. I will always give my business to them. And I recommend them to everyone From a Ford to an exotic foreign car, bring your car or truck to them. You will be happy. They are honest and intelligent people and very nice to!! Thank you again Victor!!! M. DeSantis

Good diagnosis of why car wouldn't start, comprehensive list of potential problems, timely repair,…read moregood communication and very respectful.

i do have trust issues on their ability to actually fix my car. i originally brought my car in…read morebecause my brake was acting weird. they just randomly changed my brake pads that i changed not so long ago and it did not fix the issue. few months later i come back to get my inspection done here and they failed me for the same reason that they did not fix correctly to begin with. i gave them another shot to fix it and they thought it was the calipers that might need to be replace. they some how ended up replacing one control arm, conveniently pass my inspection but my car is still having the same issue. i have to step on the brake very hard and for a long time to get it to work. it's gotten to the point that i got used to driving it this way, i just keep 2 car distance at all time. but it does not change the fact they did not fix the issue and charged me for different services both times. i didn't even bother bringing it back because i feel like they just playing car parts roulette and replacing random things then hope it works. if you go here for a general inspection sticker with a newer car it will be fine but i dont trust their abilities to fix old cars

This place is fantastic.. the owner and staff are very knowledgeable & professional…read moreI just been here a few times it i will be going there for all my car service

Really great experience every time! The team is super friendly and professional. They always send…read moredetailed photos of the problem after diagnosing, which really helps you understand what's going on. Booking an appointment is super easy, and the service is always fast. Highly recommended!

Carmen, Gloria, and Perry were very considerate and helpful when I had several mechanical problems…read morewith my car. They were always courteous, gave me frank and honest answers, and helped by giving me a ride to the rental car place when I needed to rent a car while my car was being worked on. The only reason I hesitate on giving 5 stars is because when my battery light suddenly came on as I was leaving, I called the mechanic to see if I should return as I had a long drive home and he said to ignore the light as it probably was just a false reading. It was not a false reading. My alternator had broken. I ended up broken down late at night in CT. So next time I will run all questions by Perry and not some rookie mechanic. The staff tried to make it up to me the next day, which is nice.

I've taken all of my families vehicles to Jakes Brakes & Auto Repair in Canton. Neal is as honest…read moreand hardworking as they come. He doesn't try to sell you on things that you don't need, and he takes his time to explain the problem. Not only is he incredibly thorough, you can tell he knows his stuff. He's extremely smart and patient. I wish more people took the time to post about such great small businesses like this one. Sad to see the couple of clowns who gave a 1 star review, who probably have never stepped foot into the shop, and just tried to finagle their way into using their own parts. Overall, I highly recommend this auto repair shop, his prices are fair and he stands behind his work.

Asked to install stainless steel brake lines, and then bleed brakes and clutch with Motul 660. I…read morewas informed that he did not want to do the work. Bummer, as I like supporting small shops. Did it myself with flared wrenches and a vacuum bleeder kit for pennies on the dollar.

Fantastic. Had an amazing experience. Will go back !! Super friendly and honest. Vey welcomingread more

Needs to learn how to speak with the customers. Not friendly or professional. Was not able to help.read more

Always been helpful, does excellent work, and the price is well on the lower side of what the…read moreinternet says it would be between. Never found them unwilling to help and they do go the extra steps. Great!

Have come here once a year for state inspection since pre-covid days. Service always courteous and…read moreprofessional; no talking down to women at all (they even have female staff!). Haven't been using other services beyond that once-upon-a-time complimentary car wash, which might have been discontinued along with detailing that they report as of 2025 is a thing of the past. But in general, great experiences here, and they seem honest -- they're the one busting the myth of "cash only for state inspection", which many places have claimed to be the case (it's not!). Waiting area is nice, quiet, and clean, equipped with complimentary coffee and a vending machine for snacks. When my current mechanic retires, I might just be coming here more often. Tip: State inspection 8a-4p. Walk-in / no appointment required.

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

This place just got themselves a new loyal customer! I brought my beat up 2005 prius last week for…read moresome service and the staff got it done with amazing communication and fair pricing. In the scene of auto repairs where it is difficult to trust that the mechanics have your best interest in mind, Jim's is a breath of fresh air. They were attentive, communicated well and delivered exactly what I asked for in a reasonable time frame.