Date: Dec 19, 2025 (~12:45 PM) I had a disappointing experience at this location when buying a new car battery. I specifically asked whether surrendering my original OEM battery would offset the core charge and was told no, which later turned out to be incorrect. As a result, I paid the core charge unnecessarily at the time of purchase. I also asked whether my existing battery could be tested and was told the employee did not have time and would only install the new battery. While stores can be busy, this response felt dismissive and inconsistent with AutoZone's advertised free battery testing service. This wasn't about the money, but about accuracy and transparency. I hope management provides additional training so future customers aren't given incorrect information. read more

I asked for help with obtaining a new battery for car key fob. I believe the cashier's badge said customer service rep although it didn't represent his demeanor. He proceeded to open the fob from the slide on the side. I asked if he should unscrew it first but he said no...then noticed there was a screw. After using the screwdriver he took the entire key apart. He said he didn't have the right battery and I asked where was the original battery? That's when he realized he didn't even see the battery! He looked up info for the battery, replaced it, out everything back together. When his colleague asked if needed help, I said yes because he didn't know what he was doing! He was rude and laughed in my face. I got all the way home to try the key and it still doesn't work! I'm beyond frustrated with their lack of customer service. If you need Autozone, go to the one in Hyde Park. read more

I had an awesome experience with all of the employees I spoke to when I went in. The manager, Carlos, came out in the pouring rain and did me a HUGE favor. You can tell he loves his job and is happy to help if he can! Definitely the best autozone I've ever been to. read more

Carlos came out in the freezing snow to help me switch my car battery, this man is a lifesaver!! Top Service

On November 20th 2021 went there for a better check. The salesman didn't want to assist me because he was sick. He didn't have on a mask and wanted to push me off on another person. Complained about going outside because it was cold. Asked for assistance to have my vehicle jumped. He walked in the store and Came back with jumper cables. This store is HORRIBLE. They need better sales personnel with better customer service assistance. read more

They have the worst attention, they do not look for what you need and they send you to another store for not looking, and when you get to the store that they sent you they do not have the part that you need and they tell you that this store where you went first there if it have, they made me waste an hour of my time for being lazy!!! read more

Don't bother calling at all they either won't answer or leave you on hold for half an hour. Besides that it's ok be sure you know exactly what your looking for and have knowledge of cars because most of them don't they go by what the computer tells them and remember they are in the retail business which means self sell sell even if you don't need it. Staff is cool friendly and helpful otherwise. read more

This was the absolute worst service ever. The workers we're doing everything they could to not help. Some of the men wore their mask under their nose, and they were more concerned with the music they were playing. There was one woman who was helpful, but she was by herself. read more

Guys here are really helpful, they know there stuff and they even know spanish as well. We had a bad battery and were able to use their tools to switch ours out for a new one. They also give a discount for a new battery if you give them your old one. read more

Went to see if they could use their machine to find out why my check engine light is on. Contrary to their advertisement that they can do this they said no. This was the second time I went there and asked and the second time they said no. Very frustrating and false advertising. read more

There were very helpful in diagnosing the check engine signal in my car. Great job...