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    Autozone

    3.9 (7 reviews)
    Closed 7:30 am - 9:00 pm

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    2 years ago

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    4 years ago

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    5 years ago

    Great customer service! Ordered online, and picked up at the store. I was great with a "good morning" and "how may we help you?".

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    8 years ago

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    9 years ago

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    10 years ago

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    Autozone - AutoZone of Roslindale -- 664 American Legion Highway, Roslindale                Storefront

    Autozone

    (11 reviews)

    Roslindale

    Date: Dec 19, 2025 (~12:45 PM)…read more I had a disappointing experience at this location when buying a new car battery. I specifically asked whether surrendering my original OEM battery would offset the core charge and was told no, which later turned out to be incorrect. As a result, I paid the core charge unnecessarily at the time of purchase. I also asked whether my existing battery could be tested and was told the employee did not have time and would only install the new battery. While stores can be busy, this response felt dismissive and inconsistent with AutoZone's advertised free battery testing service. This wasn't about the money, but about accuracy and transparency. I hope management provides additional training so future customers aren't given incorrect information.

    I asked for help with obtaining a new battery for car key fob. I believe the cashier's badge said…read morecustomer service rep although it didn't represent his demeanor. He proceeded to open the fob from the slide on the side. I asked if he should unscrew it first but he said no...then noticed there was a screw. After using the screwdriver he took the entire key apart. He said he didn't have the right battery and I asked where was the original battery? That's when he realized he didn't even see the battery! He looked up info for the battery, replaced it, out everything back together. When his colleague asked if needed help, I said yes because he didn't know what he was doing! He was rude and laughed in my face. I got all the way home to try the key and it still doesn't work! I'm beyond frustrated with their lack of customer service. If you need Autozone, go to the one in Hyde Park.

    Consumer Auto Parts

    Consumer Auto Parts

    (5 reviews)

    Found it In Woburn, Near Staples , Great Place ,Good Workersread more

    A headlight recently went out in my Subaru Outback. I came to this store because a family member…read morerecommended it, and she said that they had put in a headlight in her car just a few weeks ago. I spoke with the sales associate and told him the model and year of the car. He was able to look it up and tell me which light I needed. I bought the headlight and he told me that they could not put it in. I was bummed, but moved on. In general, that first experience was good. Later that day when I found someone to put the headlight in for me, the person realized that I had been sold the wrong light. I kept the dead light out as a reference and headed back to the store. The same gentleman who had helped me before found the correct light and made the exchange for me. However, not once did he say "sorry for selling you the wrong light!" He even looked up the make and year again to confirm to himself that the light that he had initially sold me is what was listed in their computer. It was, so it was not his fault at all, however a "sorry for the inconvenience" is still necessary IMO. It really doesn't matter to me what his computer said, the fact is that I was sold the wrong product. After the transaction, I explained that a sales associate put in a new headlight for my family member just a few weeks ago. The sales associate even told her that the only time the store wouldn't be able to put a light in would be if it was raining. I asked if the policy had recently changed. The gentleman said no, it hadn't changed. Clearly there's miscommunication between the employees, and they are not all on the same page surrounding policies. Again, no apology from the gentleman for this inconsistency. Very disappointing second experience here.

    Autozone - autopartssupplies - Updated May 2026

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