Very kind people here…read more I came in with a naive thought about car battery price. They kindly explained that average market price is now higher and offered to match the online prices elsewhere. (Most places would have scorned at my ignorance by now.) Then I asked if I can borrow their tools to change the battery out in the parking lot, and they lent me the tools. After struggling with a heavy battery and rusty screws in the parking lot for 30min (I'm really inept with mechanical stuff), one of the guys ran out to check on me as it usually took only 5 min. He helped me (even when he didn't have to) with the screws and even carried the battery for me. Even though it's a auto parts retail store, the service they provide is amazing. I will not hesitate to go back to this store even without a discount. Note - the store is in the back so you can't see it from the street.

It's a store where they'll bend backward to satisfy you! I…read morewas looking for a very specific type of grease, hard to find (EP 00 Semi Fluid) but Napa Auto Parts and specifically John and his team did everything they could. John went well above the call of duty, and did it with warmth, professionalism and a huge smile. I came for "just" a quart of grease, but I will surely come back. I strongly encourage you to pay them a visit, it's a store like they don't make them anymore. Thank you John!

My NAPA car battery is finally done after 10 years and need of a replacement. Too bad they don't do…read morebattery installations anymore so I went with Advanced Auto.

I stopped going to this location because it's horrible finding a place to park. You can't bank on…read morefinding a parking spot without a tremendous stroke of luck. The location itself is close to other business's without room to pull into or out without a close call. Poor location for a parts store with pick ups and daily deliveries. My opinion is shared with other former customers.... Your competitor recently moved into a spot on the Fellsway near Stop & Shop. Lots of free safe parking and no hassles.... Ridiculous location !

J. P. Auto Body is a great place to take your car for auto body work. I had excellent service done…read moreon my car. Had rust on rocker panels...so...from cutting rust out of rocker panels to fitting metal, welding, etc., painting, etc. Detail oriented by spotting more rust on car and notifying me. Excellent workmanship. Great customer service. Beautiful paint job on car. A very well done job. Thank you for all your help.

From the owner: Our Experts Specialize in: Auto Repairs Services: Aluminum Repair, Hail Damage Repair, Dent Repair…read more& Removal, Auto Glass Repair, Auto Painting, Paint Scratch Repair, Bumper Repair, Fender Repair, Paint & Refinish, Custom Painting, Reassembly, Auto Mechanics, Diagnose, Pressure Washer, Car Wash & Detailing, Washing & Waxing, Buffing, Vacuuming & Shampooing and More...

Since this store went corporate in 2016 I couldn't be happier with their service and commitment to…read morecustomer satisfaction. I use these guys frequently and you can't beat their great attitude, durable parts and very competitive pricing. Thanks Dave and crew for turning this store around, keep up the great work!

purchased battery 2 weeks later when cold weather hit it will not start car. I returned to store…read morewith battery and they refuse to swap or accept return. This battery is trash there service is trash and there 100% satisfaction on products is false advertisement i have had to reach out to better business bureau to hopefully get this resolved do yourself a favor and shop elsewhere.

Had a great experience here, Julio is the man!! Don't know why a bad review was left here recently,…read morethis place is great and has super friendly staff. They helped explain what was happening with my car and what potential solutions would be. They also gave me recommendations on local mechanics which was super helpful. Friendly and thoughtful staff, I would recommend going here.

Oddly aggressive/tense/oddball guy manager (about mid-40s, average height, brown hair) who gets all…read morejacked up over absolutely nothing. I went in to grab a couple of things recently and had to use the restroom so I approached the front desk and asked the manager (seemingly a new guy - I hadn't seen him in the 15+ years I had been going there) for the key - I figured the door was locked given that every time I had used that restroom in the past - only while waiting for VIP to change my tires over the years (next door / they use the same restroom) - VIP had given me a key. Coolio-In-His-Own-Mind Manager bro then essentially laughs at me and tells me that the restroom is open and goes down a rabbit hole about it never having needed a key for the supposed 15+ years he's been there. An O'Reilly store manager trying to start an argument with a customer over whether or not a restroom has ever required a key and getting all excited because he was "right"?? O. . .kay? Second odd interaction with the same Faux Coolio Manager happened when I went in a few weeks later with some old antifreeze and asked a younger guy who was apparently relatively new on the job if I could recycle it there - I wasn't sure, thus my question. The new guy says "yes" and starts to take my container to the fluid recycling room in the back and Desperately-in-Need-of-an-Enema Manager guy runs over and has a meltdown / flips out on the poor guy and, by association, me, saying that they don't recycle anti-freeze. "Nope! No way! Never!" It's a simple mistake, you clown. Get a life. Now I just avoid the place / head to AutoZone down the street or to NAPA in Waltham, where I know I won't be yelled at by a random guy on a power trip over restroom keys, fluid recycling, or otherwise.