Store manager named Lalo was so rude from when I first walked in the door! He is the store manager and with his crude attitude the whole ambiance of the visit and store goes very low in quality! He was snarky and even seemed mad at points! I asked to charge my battery and he would always contradict what I would say, not listening to my questions! He charged battery and never in the hour that I waited let me know how much longer! Right before the battery was done he took a lunch, leaving me stranded in the parking lot with no one to install the battery. The other manager said he wouldn't be back until 1 hour! Thankfully, the other efficient manager Cassandra got someone to kindly help install the battery and was friendly and answered all my questions, thank you! Managers like Lalo should not be in the business of Customer Service, if they are going to be rude, not want to answer questions, and leave someone hanging to go on lunch! Very bad experience! Good luck with that!! read more