Oh my God, this whole auto zone is so rude! They'll have you waiting in line for a long time without even acknowledging you or saying they'll be right there! As soon as we walked in we can hear the manager yelling at her employees if someone can "answer the dam phone" this is such an embarrassing location. read more

I was helped by a nice guy, didn't get his name but he helped me install a battery! He helped me learn new things about batteries and luckily it wasn't too busy when I came in :) read more

Easily the worst auto parts store in Oxnard. Shitty customer service on the phone and in store. Most employees have no clue what they're are doing nor have the bare minimum knowledge. Expect long wait times on a phone call read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Oxnard, California

Horrible customer service. Was greeted by a gentlemen who was willing to help me and actually made my experience go smooth. I was looking for rear mounted brake lights. Once I got to the counter and he was helping me check out, I made a joke about how I was going to give the bulbs to my dad as a quick fix. Another employee, who happened to be female, rolled her eyes and made comments under her breath. Not sure what I did to her but she seems miserable to be around. Def recommends O'rilleys over this dump read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Oxnard, California

Best auto zone I been to if you ever go ask for my boy Erick he hooked it up , answered all the questions I had and was very helpful. Best customer service ever highly recommend. Thank you so much. read more

I don't exactly know what the qualifications are to work at Autozone but what kind of manager gets into customer's faces? Jazmine R is the most unprofessional employee I have ever had the ' pleasure ' of dealing with. When trying to warranty a part , she gives me a completely different one from the one I had given her & when telling her it was the wrong one, she told me I was wrong. She then went back and forth with me -- yelling , approaching my personal space. She didn't forget to mention that she was a " store manager " and she could do what she wanted. Autozone do better. read more

Thank you, Mr.Maxwell helped us with replacing my car battery, such wonderful guy!! A promotion??

Customer service is excellent!...They go the extra mile when u need it most...Ive been shopping here for 9 years now and will continue to come for the friendly and knowledgeable employees. If they don't have the part in stock they will point you in the right direction. Girls are a bit flirty but i mean....Can you blame them! read more

Went in to pick up an item I had ordered. I asked an employee where I could pick up my item (the line was very long) he very rudely pointed at the line and told me to wait in line. I then switched lines and when I told the woman I was there to pick up my item she sent me back to the horribly long line. The customers in line let me get ahead of all of them since I had been there waiting and was redirected to the back of the line by the rude cashier. Anyway, I wasted 30 minutes waiting for an item that never arrived to the shop. I got what I needed at O' Reilly instead where I was actually helped out and not treated so rudely. read more

Mixing part finders with register people is not good, was on the phone waiting for so long I decided to walk in, I'm still on the phone while walking in, 4 workers 3 with red shirts and one with grey and they are all taking their sweet time. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Oxnard, California

Fantastic Customer Service- With little to no knowledge about car batteries Frank and Joey had my new car battery out the door and installed in 15 mins flat! They are outstanding and deserve a raise! Thanks guys! read more

I called at 8:07pm to check for a part availability, as soon as they answered they said the phone intro: "thank you for calling Autozone canyon please hold" I stayed there on hold for 3 min. Decided to just drive to AZ. Got there at 8:20pm, as I pulled to the parking lot they still had me on hold! I was on hold for 10 min! This is not appreciated coming from an auto parts retailer background. To be honest. I would stick to Pep Boys or any other auto parts store. read more

I had a fantastic experience at this AutoZone store. I had a flat tire and did not have the tools to plug the hole, nor had the experience. The entire staff at the store was very friendly and helpful. They not only helped me to pick the right tools, the store manager, Roger Leon, also helped me to fix the flat and inflated the tire so that I could get on the road as quickly as possible. The flat tire was at the rear of the car. It was more complicated and time-consuming. Roger was so patient and experienced, he did all the help with a smile and grace. Thank you all. read more

Horrible service, no one helps you out, rude staff who will just push you to the side, I highly don't recommend this Auto zone. Left my things at the counter since they had me waiting for nothing for 30min. read more

This store really has bad customer service , came to pick up a part and they had a systems down sign, tried to get their attention and they wouldn't even talk to me, these employees are clearly on the clock and all they could do is point at the hand made sign at door which read systems down, duh I can read, what they should have done is greeted me and apologized for the inconvenience, and offered a solution as to when the problem is expected to be resolved, not point at the door, they looked like idiots for one and second , if your on the clock I expect good service, it's harder and harder to find good service now days, I went across the street were service was great and I even offered to hold a sign up for them to stand in front of this stupid store to send business their way, read more

My car needed a battery, counter person talked me into buying the upgraded house brand, Duralast Gold. 72 month warranty, 18 months in and the battry failed. i went in to return and they wouldnt honor the warranty!!!!!!! First they said i would have to return it to the store i bought it from, then he went as so far as to accuse me of selling the car and installing the battery on a diffrenrt car. I was in a bind when i bouht the battery there, I typically buy interstate batteries from Costo at half the price and have never had any issues with them honoring the warranty. BUY YOUR BATTERIES FROM COSTCO, NEVER FROM AUTOZONE!!!! THIS WAS THE STORE ON OXNARD BLVD IN OXNARD CA!! read more

Smh.... I went to buy lugnuts for my car and specifically asked for the long thin ones metric size that will fit aftermarket rims. I told them standard size won't fit but the guy still have me standard size n wasted my time I had to take them back on Uber again becuz my tires still not on... Fuck AutoZone never again read more

First of all I hate car part stores, they are against my nature! However i am a hypocrite because i do drive, so this (store) i need it to keep my car doing good! I came unwilling to buy any car parts, but my god, my check-engine light is on and I can't turn it off.... On the flip side I need a smog check!!!! If I don't replace the parts, my check engine light does not go away! If it does not go away I fail the stupid smog check!!! If I fail my smog check, the consequences are major! The guy who helped me was very professional, I forgot to get his name (I am sorry)! He told me what happens if you don't replace it after 50,000 miles (which I didn't) and how most people (the mass) just wait until their check engine light come on [me :-( ]. I am glad he helped because the other staff were husk asking him questions, had I gotten the other ones I would have been really confused, because to be honest, I know nothing about cars!! My first time doing something with a car, and he was really gentle!! Assured me about guarantee and if i bought the wrong part I could just return it!! I have express that I have biases towards chains, however there aren't that many or any local car parts stores ( that I know of) that exist in the are. And this store did a good job helping me ( I also want to point out that I am not a Diva when it comes to demanding customer service, I actually like to help my self). 5 stars, I guess it does not get better, unless he would have been like, "the parts are in the house," than..... uuuuuhhhhh god knows. Also the parts were assembled in the US with parts made around the world. So there I helped the US and World Economy! :-) I feel better!! read more

THE ONLY AUTOZONE I LIKE for some reason this one has way nicer ppl then all the other ones there helpful here they tell u what u need they don't ask u in the sense of they know what to look for and what to do the other ones are like what do u think this or that and ur like wtf I'm coming to u! read more

Horrible customer service one guy on the phone named Juan M literally the only employee actually working the rest talking away like it's some social event .. if they were on there " break " they should learn to take it in the back or else where instead of Infront of paying customers that probably think that there business isn't appreciated.. line was long usual .. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Oxnard, California

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Well-lit store with helpful staff. Has generally had all the parts I need for my Ford Ranger, as well as the tool loaner program.

I simply asked a question of the in-store supervisor and he was very rude. I went over across the street to O'Reilly Auto Parts where they were much nicer. I made my purchases there instead of Autozone. read more

Another AutoZone that mixes the regester with people searching for parts, I am currently standing in a line of 13 people! And it is not moving at all! I literally only come here if im desperate because I know I will have to deal with this pathetic customer service! read more

I'll never go anywhere else for my auto parts. Luis was so kind and helpful... I had no idea what windshield wipers to buy and I certainly had no clue how to change them out. Luis got the correct wipers at a reasonable price and installed them for me. Luis is the kind of employee every business hopes to find. read more

My battery died, and I realized it was old and needed replaced. I went here to have it done. They were pretty busy so he said he would help cut the line down and then do my battery. I waited 40 minutes and then he installed the new battery. The next day, the car wouldn't start. I thought "great there's a bigger issue and that's why it wouldn't start yesterday". So I had a tow truck come to take it to the shop. He popped the hood and saw that the battery was disconnected. The AutoZone employee hadn't connected the terminals well enough for them to stay on. He fixed it in 30 seconds. read more

Sales person Monica provided with excellent service above and beyond the call of duty she went out of her way to install a headlightbulb in my car and did an amazing job in less than five minutes I'll bought my headlight bulb there and I was back on my way she was awesome! I highly recommend monica and autozone ! read more

Rocio failed at providing any customer service what so ever. I came in for a return and she gave me store credit without looking up my purchase, even though I was an AutoZone Rewards member. She was too busy complaining about the store being busy and not at who was in front of her. I will not shop at this location again. read more

Went in Friday to get my batteries charged was told to pick em up next morning. I show up to my batteries having not even been touched yet charged. so I asked and I was insured they were going to be charged to come back later that day. So I come back in Sunday just to make sure they were ready and I come back to the same thing not even charged! Then one of the workers let's me know that their charger might not even charge the batteries so I asked to look at the charger and sure enough they have an unadequate battery charger that doesn't charge full size/Gel cell batteries. read more

I went into auto zone to pick up alot of parts for my new engine and Monica was so helpful and on top of everything I needed thank you Monica And auto zone great job read more

A bit small, I like big part stores. They definitely have the goods I am looking for, when I need it. Unlike Pepboys, which is never open whe I need a part. When you own a couple classic vehicles, you never stop wrenching. read more

I wish I could give this store 0 stars. I used to come here a lot despite their bad customer service but today was the last time I go to this store. I went in to exchange something and buy a few more things I needed. I was ready to pay for about 15 minutes but the employees weren't ready to charge me. I Was waiting in line ( I was the only one at the store during that time ) while 4-6 employees (the ones with the grey shirts) were walking around behind the register. One of the employees and a customer were just having a conversation for a good while. Nobody offered to help me or at least acknowledge that I was there , I could of walked out with over $60 worth of merchandise but I just left it and drove to O Reilly auto parts where I got help and was out of the store within 5 minutes. read more

I am a fan of O'reily myself but I have no complaints about this store. I went in there for a few items and they had everything. Parking is kinda hard to find on some days. It's a cool spot if your in a hurry. Prices were just a tad bit higher than O'reily for that I say 4/5. Good job guys read more

Ordered a battery, was told that it would be in by 11:30 the next morning. That was not the case, I showed up at 2:00 and no battery. Not only was there no battery it took the incompetent staff half hour to figure out that they would not be able to get it until tomorrow at 4:30. read more

This probably the worst place to visit if your trying to receive a excellent customer service and help. Yet at the end of the day Auto-zone does have some good deals. read more

I went in today to buy a head light- bulb. A worker there named Eric installed it for me. He was courteous & did a great job. And quick too. I will come back here again when i need parts read more

I recently visited this location and didn't appreciate the way I was treated by this locations manager, I was disrespected and talked to in such a way that I will definitely not be returning. The staff needs to be retrained in customer service ASAP. read more