I went in there and the staff was so nice. I dont know much about cars and was approached when I walked in and asked if I needed help. I got the things I needed and the cashier was super amicable as well. read more

Called ahead and was told they could replace and install my battery. I jumped my truck and drove over, only to be told when I got there they couldn't do it because they were short staffed. So now my truck is dead in their lot. I asked if they had a portable jump starter I could use and was told they don't offer that anymore because one was taken. Then the employee joked that I should call AAA. That's not just inconvenient--that's completely unprofessional. You told me you could do the job, got me there, and then left me stranded with zero help. To make it worse, the employee admitted he wasn't very good at installing batteries. That's a training and leadership issue, not a customer problem. My wife had to load up our kids and drive out just to give me a jump so I could leave. If you can't provide a service, don't tell customers you can. And if you put someone in that position, at least offer a real solution instead of a joke. read more

I've been coming to AutoZone for as long as I can remember. This particular location has helped me so much and is always very professional. I highly recommend coming here!. read more

Rubin was super helpful today. He advised on the products we needed for our old Prius, and then installed them! Saved us so much time and trouble. We will definitely return for car items in the future. read more

I ordered delivery service for same day delivery and when the engine coolant arrived it was already opened. The cap was intact but, the foil seal was halfway opened and there was splash marks on the top of the container. This product was tampered with. read more

Efrain and the men working were so helpful! They acknowledged everyone that walked through the door! I bought windshield wipers they gladly installed them! Great customer service! This is the store i will only be going to for any auto care! Thank you so much!! read more

My husband couldn't figure out how to remove his car battery and there wasn't a YouTube video on it lol! Christian Perez did an awesome job uninstalling a Toyota CHR battery and installing a newly purchased battery. He was knowledgeable so his expertise was very helpful to us as we had no clue this vehicle would be difficult Car is running smooth after replacing. Thanks Christian P! read more

I went today to get seafoam and asked the lady at the register that I needed a cone. "Obviously I didn't know much about cars" she gave me what I thought was the write one, went to put the seafoam in my tank and spilled it all over my car wasting it. Went to get my money back and was only able to get my money back for the cone. I thought AutoZone hires professionals. read more

Staff was not helpful. I bought two batteries both of which did not fit my car. All because the staff was too lazy to help me find the right battery. The bald guy said to just go pick one out off the shelf. He could've helped me out but he didn't. I Used to like Autozone hopefully they hire better people. read more

I called and asked Autozone 5715 if they could check my battery and then if I bought it if they could replace it since I knew it seemed like it was dying, and they confirmed yes they could. I drove promptly after to do just that and then they told me the tools got stolen and that they couldn't do that and even if I bought the battery they couldn't replace it. So they wasted my time and in going to an AutoZone that didn't have the right supplies and because I drove there instead of an Autozone that could do that, my battery did die and I had to wait for a jumpstart read more

Easy online ordering and hassle free pick up. Kind of strange all locations don't stay open until 10:00pm. Went to the wrong one to pick up my order. The associate pointed that out but said that the correct one closes at 9:00pm, so I had to wait till the next day. My dumbass fault..haha read more

Amazing customer service. Oscar was friendly, professional, and very knowledgeable. I'll be coming here for all of my car parts in the future. read more

Went in looking for a headlight restoration kit. A store rep helped me, was friendly and professional, and checked my headlights to make sure the recommended kit would work properly. I'll be back! read more

This autozone was trying to enforce the mask mandate. None of the employees were wearing masks. Upon asking why I needed one if they don't have masks on I was told "we are all vaccinated" I'm also vaccinated. The clerk then told me she doesn't care, they work around each other every day and they don't need to wear masks. If you are going to enforce a mask mandate, you also need to wear a mask. read more

First off, the service that you receive from AutoZone is hands down the best you can get from any type of business. I was in the Nard a few weeks ago and I was looking for a part for a truck that was not common. Angel (one of the employees) went above and beyond to help me out. I mean, he spent the time to look through their hundreds of fittings behind the counter. A line started and he asked me to come on back so that I could find the correct fitting. Some time had passed and both of us were unsure if the american thread would even work on the german fuel pump (Bosch) we were trying to fit it to, but the time and attention that Angel spent with me was the best service I had ever gotten. read more

Today, i went in to autozone to make a tuneup kit purchase and there was a guy by the name of Omar that helped me right away with what i needed. He was friendly and very helpful. I am giving this a "5 Star " for his great customer service. Thank you Omar ( store manager) for your service today. read more

No customer service skills. Gentleman behind the register with a cap worn backwards and the gentleman in the grey shirt never acknowledged any customer presence. I worked for Chief Auto Parts before it became Autozone back in 95. Customer service was at the forefront. We'd get in trouble for not acknowledging customers in the store. Glad I can navigate my way around these stores and look up my own items because I was never asked if I needed help. In the end of the transaction I looked at the gentleman and said, "thank you." Didn't even get a response. read more

Sold me the wrong part then tried to sell me another wrong part well thank god I wasn't on the side of the road and this was a just a maintenance thing ! read more

Went in to grab a few items for my car's tires and was very satisfied with the level of service I received from Jose Nino. He truly understands how to engage customers, and he does so, effortlessly. His professionalism was so great that I was compelled to tell him as much directly. Overall, great experience while visiting this location, and will return again. read more

Obviously this place is trash, the employees just hide behind the counter on their phones & don't care that there is people in line waiting. They don't even care what they sell you either or if it will actually fit in your car. These people should work at little Caesars across the street. read more

We have a pain in the ass '13 Ford escape that needed a battery replacement. Like taking off cowl and braces etc. I was having a hard time but an awesome guy by the name of Brian, who works there, came out and helped see us through! read more

We came in to test our battery and the lady said 1 1/2 hours so we left and went shopping for black Friday. 3 hours later, no call or voicemail so we called and a guy said 15 more minutes. I just didnt understand that. We started to drive there and when we got there. The guy which I think he is a manager got the battery and my husband asked him twice is the battery charged and completely ignored him. I started to get annoyed then he said no it's dead so my husband asked him did they have Bosch brand and he said no. Not asking us if we needed to find a battery knowing our battery is dead. We just left. Customer service is not good at all and I didn't appreciate how they handled situations. read more

Went to get my battery charged and let them know it could be dead and they said to leave it for an hour and come back. I do so and they tell me it is so I go to O'Reillys on Saviers (since I have the warranty with them) and they said the battery looks chargeable so I leave it with them for an hour. I come back and it's fully charged. This AutoZone not only wasted my time but gas also. read more

The staff here is pretty friendly and professional. This particular AutoZone had a employee appreciation lunch one of the times I went here. They were grilling carne asada and prepping a huge meal outside for their staff. I thought that was pretty impressive and shows that they are good to their employees as well as their customers. Good job! :) read more

I do not use yelp I had to for my visit at this store. I dont know anything about cars or what i should use or prices. I came in and had a nice service with the workers Cassandra put my wipers on also my washer fluid. Dont let her nice looks trick you she knew alot about cars and i well return if i come to the area for car services. thank you auto zone. read more

I need a battery change urgently last Sunday and Herman from this location was very helpful. Excellent custoner servuce and got the job done quickly. Thanks Herman. read more

Let me super honest, it is absolutely intimidating for me to walk in a place like auto zone because I know nothing about cars (don't judge me lol). My Jeep needed a new air filter and the dealership quoted me at a ridiculous price. So I figured I would ask elsewhere. I am so happy I went to auto zone. Cassandra was so helpful and knowledgeable! She explained things to me and educated on me stuff. She answered all my questions and was very professional. I will never go anywhere else for car stuff! The place is clean and well stocked. Long story short, my vehcile got a new air filter installed! Thank you so much for providing me with excellent customer service Cassandra! read more

I'm all about service. Brought my sisters car here because she had a bad battery, and Sebastian helped us out. He was very polite and helpful with my sister. He changed out the battery for her, but that wasnt the actual issue. But he did some problem solving and got it figured out. Thanks Sebastian. read more

I went here after a loooong day of working on some terrible drum brakes and the guy working named Brayan (I think) was working. He was suuuuper knowledgeable. I would've trusted this guy to finish up my car for me. He pulled up some pictures of drum brakes, sold me a new drum because mine was messed up and a spring kit because one of the springs was bad, and helped me complete a project beyond that by answering all the questions we had about drum brakes in general. This guy rocks, I left a very happy customer. read more

Convenient and clean store. Staff is helpful, but the store is also popular so sometimes you have to wait for assistance. The store isn't huge, but has a good selection of most things you need for your car and to fix stuff yourself. We stopped in here for some gas tank additive to make sure we weren't accumulating water in our tank. It was an easy and pleasant shopping experience. read more

I needed the battery replaced on my car and Martin helped me. I phoned before I visited the store. He was professional and courteous on the phone as well as in person. He installed my car battery and explained what he was doing as he replaced it. Great customer service! read more

My battery died while I was in Oxnard...far from home. My husband told me to take my car to an AutoZone to have them test it for free, which they did. Well, I ended up needing a new battery so even though it was almost closing time, the staff found me a decent priced battery and installed it with no hassles. I'm so grateful that they took such great care of me. Now I'm back on the road!! read more

I was fed up with high priced parts from the BMW dealer and decided to replace the rotors and pads myself. It is an M6 model and though not rare, trying to get the right parts was a struggle and Omar, went above and beyond to help me out. He made at least 3 phone calls trying to get the right parts and the information the suppliers gave him was both conflicted and confusing. He was very persistent, and did mange to get a set for one axle; and said he would have to call me back tomorrow after the supplier would give him an updated part number. I thought, not likely to get a call back, who calls back these days... Well Omar did, plus he sent me a text of the correct kit that needed to be special ordered. He was truly concerned about getting me what I needed. I was out of town and again he called to tell me the parts were in and he helped my wife carry the parts (rotors are heavy) to the car and put them into the truck. ABOVE and beyond any customer service I've received in years. THANK YOU for your help and patience. read more

Walked into the store in hopes that I could get some spray paint so that I could paint my bike frame. I told the cashier if they could send someone to open up the doors for the paint due to the fact that there locked. I must have waited ten minutes before asking her again. The store really wasn't busy so I assumed they'd send someone right away. I ended waiting another 45 minutes before an associate had accidentally noticed me. She had never been told that I was waiting for the paint and ended up talking to another customer. I ended up leaving after waiting for about an hour. I would not recommend shopping here as they cannot seem to help out a paying customer. read more

My experience at this particular location was really Disappointed, starting with the staff with no experience to resolve a problem or the steps to follow when a part that you buy here fails and has warranty Yes thats you !!! SERGIO. Then he went to call his " MANAGER" a really disrespectful, rude, with no manners to listen to my problem to a custumer problem totally careless as he said that to me that he didn't care. He totally forgot that us the custumers signed up his paycheck for us he got a job. Forgot to see hes name but he's brown, short hair and ugly ( not very friendly face). I think he was even worse than Sergio. People like this one don't deserve a job in the custumer service area. read more

This Autozone sucks I bought an audio cable yestarday but it didn't work so tried to return but they say no we can't take this so basically they stole my money they said that if it doesn't you can come and return and that's what I did but the manager or whatever who's was that bitch he was all mad at me read more

I know my way around a parts store, I've visited a few. I do like to look around, doesn't mean I am going to steal something. Like I haven't noticed being watched. Are you owned by Office Depot or something? I doubt the employees are pillars of the community. That's my gripe. read more

One of the worst experiences I've had. I used to frequent this store a while ago. Thought I would go back, but much to my surprise this didn't meet my expectations. 2 1/2 hrs to charge a battery. And one guys tells me it show 37% left on the test. I call back 30 min later and another guy says "idk how much longer their is not a timer that let's me know. SMH... Will not be back read more

I returned a rack and pinion i previously installed on my acura, it leaked within a week of installation. The staff helped with all my needs promptly, especially the commercial account staff. Not only were they helpful, they were able to get me a better brand fast. I have been a regular customer, and will continue to be a regular customer, as long as my vehicles break down. read more

Another hats off to Omar. Went in last week to get new bulbs for burnt out headlights. He checked to computer and got me a set. Took them home and found they were the wrong ones. I had opened the package by then. I checked my computer and found it had the same info, listing the wrong lights. Took them back and contacted Omar. He came out to my car to verify the bulbs were not correct. He looked and me and said, "I'll make it right". We went in and he did so. I will go back. Great customer service, patience to check my problem, and they had the parts I needed. Thank you, Omar. read more