Great convenient location and inventory for being a satellite store. The staff is beyond helpful…read moreand knowledgeable. I had the pleasure of working with the store Manager Bill and I must say that he is the most professional person I've dealt with in a while. He was able to help me find the parts I needed to get my classic car back on the road.

new manager really on top of whats what…read more been ordering online forever, occasionaly the system screws up and then notifies me hourly that theyre working on my order - usually on items that are clearly in stock but for whatever reason the system loses track. go into the store and with discounts saved more on my order than i would have using my high volume commercial account. really appreciate that and will continue to use Napa as long as pricing is good!

I inquired about getting audio system improvements in my car. The owner seemed annoyed by my…read morepresence. It's too bad because they're near me and I want to truck out my ride. Instead I had better luck at Custom Radio, though they're a distance from me.

Not very happy at all that when they asked me if I would like any part of the interior concentrated…read moreon. And I said the head liner and I was told they don't clean the headliner no more. I mean, how dumb could that be? It's like saying you don't clean the backs of the seats. It's still part of the interior of the car. I never heard of anything so ridiculous. you need to change your policies

Dealt with these people at LS Auto Specialty on a Toyota 4Runner MBRP exhaust that we sold to them…read morefrom our shop. LS Auto Specialty made incorrect claims about an exhaust that we sold to them. They claimed they did not know it was a 'performance exhaust' when our listing clearly states that it is a performance item and has aggressive sound. We contacted them when we received their Return initiation / Not As Described claim and they have been completely unresponsive. We were forced to pay the $150 return shipping costs on an oversized shipment since their claim was opened as 'Not As Described'. It has been a couple weeks and we still have not received a single response from them regarding this, so we are left with no other choice here.

This is the only place I get my car fixed in Buffalo. The first time I came here, my car needed…read moresome serious alignment after I popped a tire. I told Ron I was going to take a trip to NYC and they helped me fix it right away to reassure that it was safe enough to drive. I appreciate this place so much because I know very little about cars and was extremely stressed out that my car was messed up but they fixed the problem and helped me get through the day. Ever since then, I brought my car here to replace a new catalytic converter, get my oil changes, inspection, etc. they do a great job and are very nice people. Would really recommend this place!

I have had a number of truck bed covers installed over the years and have not had any negative…read moreissues with there covers or installations. Friendly and professional service from a father and son business.

Stopped in to get some ideas on some truck accessories and Doug showed us plenty. We interrupted…read morehis lunch but he took his time explaining our options. We now have to go over all the info and decide what is best for us. Thanks Doug! Hope to talk to you soon.

KS Auto is where we take our vehicles for aftermarket add-ons, inspections, or just cleaning…read moresupplies for our cars. I recently leased a 2017 Dodge Ram and needed a bed liner, and tonneau cover, which they were able to get for me in a couple days, and they installed the bed liner for me. My dad picked up the tonneau cover and we installed that with no problem at all. My dad has been going here for quite awhile and has developed a great relationship with the staff. They are honest, and willing to help you with any questions you might have. If they don't have the part in stock, they will gladly order it, and if you aren't sure they will guide you in the right direction. They have a huge store with a lot of different parts, cleaners, tools, anything you might need and never knew you did need. My next purchase is going to be some side rails for the new truck, and this is where I will be going.

This place will over charge you for ANY and EVERYTHING possible!!!…read moreWhen brought to the attention of the counter guy got every excuse in the book of how much (LONGER) the job took. Never would ever take anything for them to do ever again.

Great service. I went in a little uncomfortable because I had no idea what I was going to do to fix…read moremy problem. But I left happy and satisfied. Thanks for the help guys

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Posting this quote from my old man:…read more Purchased 4 hinges for my trailer door. These jerkoffs charged me $225 with tax (and no returns!). I found the exact same hinges online for $38 for all 4! In general, the hinges ranged from $10 to $25 a piece. Meanwhile, these jokers charged $50. Didn't like them before and like them less now. Two cocky brothers. ****ing ***holes. They lost a customer.

These people are absolutely ridiculous to deal with. They refused to inspect my trailers that I…read morebought from them if I didn't purchase a hub service. I requested a quote to repair a rear door that was damaged by one of my customers. They talked to me like I was a pos and demanded a 200$ price tag for the quote. Little did they know. I planned on buying two more trailers from them that day and have a 100k$ budget to buy trailers for my buisness. Their terrible customer service and terrible buisness tactics cost them. They are very cheap but you get what you pay for. I highly recommend going anywhere but here.

Had to buy an electronic device just before Christmas due to a dead car. Brought it home; DOA…read more Brought it back a few days later, they confirmed device is dead. At this point I'd had the entire battery replaced, no longer needed it - wouldn't offer a refund, only a replacement... Which they didn't have. So I was SOL, not worth worrying about $40 -- leaving a review instead. Going to avoid in the future, will stick to Autozone.

The worse customer service ever! I've used this location handful of times in the last 2 years. I…read moretry hard to stay away, I choose Auto Zone, Napa or anywhere else. Literally not welcoming and when you ask any questions you're hit with dumb facial expressions and answers. They're not Welcoming or Professional at all! I've received former LEO discounts in past and the Woman that works there has the BIGGEST attitude ever. If you DONT like your job or questions find a NEW job! My advice stay clear! When you tell them they should change their attitude they reply with laughs and smart remarks! So definitely will be my last trip here and will be telling others to spend their money elsewhere! They need to work on "customer" part of customer service and professionalism!

Well, after checking in, while waiting, I read all the one-star Yelp reviews. I told the employee…read morethat he had bad reviews. He advised me that must be from the prior service managers, which I knew was a lie based on the dates of the review, unless they just changed within the last 10 days. I thought I may have needed a new battery, so I asked if I could get a diagnostic test, I was advised NO without an appointment. Well, because I feel I'm a mechanic, I said okay I'll just buy a battery. I was advised they could put it in. Was told wouldn't take long, but it took over an hour. Maybe I'm just inpatient, but I thought an hour was long. The person helping me was very nice and helpful. Unfortunately, the battery obviously wasn't my problem, as I still have the same issue, so to the dealer I go. They also didnt know the car needed to reset after replacing the battery, so in the parking, like I had to google how to reset. Lessons learned. 1. Im not a mechanic. 2- Some things you just need to stick with the dealer. I'm not sure about pricing, but it cost me 250.00 for the battery and installation. I'm hoping that was a reasonable deal.

Came in to get a tire patched . My husband made the appointment the previous day . Upon arrival I…read morewas told the wait would be 30-45 minutes , so I decided to stay . After an hour I approached the gentleman who checked me in and was told my truck hadn't even been pulled into the bay yet . I asked when would it be pulled in and how much longer would the wait be ? He responded he would go ask and NEVER left his seat !! Upset by this , I called my husband and told him what was occurring . While talking , another lady overheard and offered to pull the truck in to have it serviced . This resulted in another 45 minute wait just to be told I "needed to purchase a new tire" . ILL GO ELSEWHERE NEXT TIME !!