I would give a zero star review or negative rated review if possible! Nasty nasty counter person…read morenamed Jessica! Perhaps this person wants to be store manager or district manager, but you aren't going to go very far stepping all over your customers as if we are filth below your feet! I came in for a battery return issue (was sold the wrong battery, although I returned it 10 months later when the battery was first purchased, the 3 year warranty was very much still active) I gave this Jessica ONE STORY, not five, perhaps she couldn't understand logic, regardless, she was nasty, refused to give a refund unless I had the old outdated and compromised card, I wasn't offered cash as an option! Very rude, condescending and very unprofessional, and then once confronted with her mistake through proper channels she proceeded to blame me, the customer, for her failure to comprehend how it is she is to do her job! Seriously, if you do not want to deal with EVERY customer, then perhaps don't work customer service!! I have not the words in the English language for how to properly communicate my dissatisfaction with this experience!

My husband took his lawn mor battery here for service, he was told battery was dead, It could be…read morenot be charged they advised him to get a new battery, my husband decided to take the battery for a second opinion to auto zone they told him the battery was fine it just needed charging no charge but again this place claim he needed a new battery will not ever go there for service again

Check engine light came on. Was suggested to come here. Staff was super helpful. They plugged a…read morecode reader into my car, told me what the problem is, sold me what I needed to fix it. I spent $8 getting rid of that light. A mechanic would have charged me so much to figure out what was wrong. Absolutely recommend them for their service and prices.

My car parts place of choice. Front sales area is small, but well stocked. They have most…read moreeverything I need and can get what they don't have quickly. Helpful staff.

They truly care about getting you car fixed with the best parts & prices - the guys on the counter…read moreare very nice & accommodating- their techs like Spoon, James & Chris are the best in the business & will go above & beyond to inspect your car to make sure they don't miss anything during the inspection process- they use Bolt On technology for the digital inspections - Trevor the Manager / Owner will always greet you when you walk in.

Brought car in less then a year ago for front end work. 3,400 dollars worth of work. Used inferior…read moreaftermarket parts. Now having all the work redone. 12,000 miles or one year warranty. Little over 12,000 mile. Their response "sorry". If I could give a negative mark they deserve a negative-10.

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

I feel bad for anybody that doesn't have a dashcam, a mechanic I'm not sure of what his name is,…read morejust decided to step in my car for no reason when my brakes we're supposed to be checked and it had rained that morning, i drive a v6 dodge challenger but then after the little joy ride he had then he said i needed new tires, so he was rapid accelerating in the rain in my challenger while it had bald tires? Something could have went very bad and i don't think anyone's car should be treated differently just because of the looks or sound. I would attach the video but it will not let me.

I had an incredible experience at Supreme Ford Service Center that I will never forget…read more I had just driven from Houston to New Orleans to visit family when my engine light came on. After calling Ford, I was advised not to drive the vehicle any further, so I made my way to the nearest location in Slidell. I was extremely overwhelmed and honestly had an anxiety attack because I didn't know what was wrong with my car or how I was going to handle it. The manager and staff went above and beyond in a way that truly touched me. The manager actually took a moment to pray with me and helped calm me down when I couldn't even think straight. That meant more to me than I can put into words. They took great care of both me and my vehicle, quickly diagnosing the issue and reassuring me that it wasn't major. What stood out the most was the compassion, patience, and genuine care they showed during such a stressful moment. It's rare to find people who truly care about their customers, not just the service, but the person. This experience reminded me that there are still good, kind-hearted people in this world. I'm beyond grateful and highly recommend this location to anyone needing service.

My experience with Supreme Ford Service Service Center has been poor…read more My 2008 Lincoln Navigator was hit by a wheel/tire that flew off another vehicle while travelling on I 10, near Slidell, Louisiana. The left side was hit by the flying object, damaging the driver's side quarter panel and blowing out the driver's side rear wheel. I had the vehicle towed to Supreme Ford in Slidell for repairs covered by my insurance company. After 6 weeks, the vehicle was ready. My husband went and drove it home. Upon inspecting it, I noticed that there was no driver's side wheel well. I drove back and they agreed to install it. I also noticed that the driver's head lamp assembly was full moisture. I spent 30 minutes arguing with the service manager about how this moisture build up inside the headlamp assembly could cause the bulb to go out. He said I had to comeback another day ( I drove 70 miles from my home) to attempt to replace it and stated that it was common for water to get inside the lamp assembly. I disagreed because my insurance company paid for a new head lamp assembly in the accident estimate, insisting that a new headlamp assembly should not leak in water and mine was full of water. This may be true for an old headlamp assembly, but this unit was newly replaced. Approximately 6 weeks later, while in Colorado, the bulb went out and when mechanics attempted to replace the bulb with a new one, it would not light up, there was a serious problem. The assembly, costing more than $1000, for a used unit, would have to be replaced, and by this time I had driven to Texas to work on my rental units. I had to avoid driving at night and still cannot drive at night which means I may have to cancel my planned vacation. I have offered to show pictures of the faulty headlamp assembly and have requested that a new one be sent here to Texas, or alternatively, if the unit could be ordered now and be ready when I drive there on my planned trip to Florida. They said that neither of these was an option.

There's no possible way I'll go anywhere else but to the location in Mandeville! Although they're…read moreextremely busy they manage to handle everything and everyone with professionalism and efficiency. On 6/11/26 John went above and beyond and aided in getting my paperwork set. He took his time, explained what he could and could not do in a diplomatic and professional manner. He's very calm and I felt better because of his attitude and mindset. Additionally, this site does an outstanding job on my automobile glass. Always. I appreciate the crew in Mandeville more than you can imagine.

Polite, quick, and efficient stop in the fix a small crack in window. Would recommend Safelite auto…read moreglass.

The sign outside states that honesty is free with all service. It is a perfect way to describe the…read morebusiness- Ronnie is the owner and the will tell you lots of times that you don't need a service in in question- when you anticipated the work coming in. The work is done strictly by the book and without shortcuts or cheap aftermarket parts used that you weren't aware of. Ronnie and his lovely wife run their small, excellent shop with straightforward advice and no hidden expenses because as soon as they evaluate the problem- he will always call and let you know exactly where you stand and the work is very reasonably priced. totally trust them and have always been satisfied.

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.