There's no possible way I'll go anywhere else but to the location in Mandeville! Although they're extremely busy they manage to handle everything and everyone with professionalism and efficiency. On 6/11/26 John went above and beyond and aided in getting my paperwork set. He took his time, explained what he could and could not do in a diplomatic and professional manner. He's very calm and I felt better because of his attitude and mindset. Additionally, this site does an outstanding job on my automobile glass. Always. I appreciate the crew in Mandeville more than you can imagine. read more

Polite, quick, and efficient stop in the fix a small crack in window. Would recommend Safelite auto glass.

Replaced windshield under insurance. Great job, these guys are professionals. Highly recommended

I replaced this windshield previously ~1-year ago when the technicians caused some damage to my vehicle. The service department denied that they "worked" in that area, so I chalked-it-up to something not worth fighting... Now, when I called around to replace again, Safelite gave me a quote that was substantially cheaper, but I would have to wait a couple weeks to schedule... OK, I'd be willing to wait for the price difference; however, two days before the 2-week scheduled date, Safelite decided to up the price (because of OEM required glass, which they should have known from day 1), they decide they cannot hold their estimate. Basically, I waited 2-weeks (my time & money) to spend the same as the quotes provided from a local supplier. read more

I didn't get my new winshield because when the service man came out, his price was $343 over the quoted price on thier website. I expected $445 and they show up and tell me the price will be $767. Be careful with these guys, I don't know if this is a scam they use to get the appointments booked and when they show up, they hit you with a price that is almost double!! Either way, I would look somewhere else for a windshield replacement. When your website asks all of the questions and you already know there are rain sensors, etc. before you quote the project, there is no reason to leave that out of the quote. read more

Outstanding customer service and no paper work for claim! Walked in and was out in 20 minutes.

Safelite did an amazing job with my SUV and the employees were all beyond helpful! It was a great experience and I would use them again without a doubt, should I need them! Thanks again!! read more

So far, customer service is par for the course for these times. Not sure why I expected better. I made the mistake of trying to speak with a real person at Mandeville location. After 5 tries of getting re-directed back to their automated system and getting hung up on, I gave up. Never got to speak with anyone. Sorry, Safelite, but you need to do better than that! read more

Paid $500 for a full windshield replacement and the windshield is foggy and cloudy!! Will not stop reporting and reaching out until they honor the 1 year warranty!! read more

I can't comment on Safelite's windshield changing ability, but their staff is great. I was looking for a side mirror for a car, after some jackass broke ours. I went to safelite and asked if they could help. They told me they couldn't, but took the time to come out and actually inspect the mirror housing. They told me what they suggested and where to go for a replacement part. They could have just told me they didn't do that and I would have left, but they showed their professionalism. I will definitely use this location if I need a windshield replaced. read more

This place is a rip off, I had called to get a tiny chip repaired, they destroyed my windshield, I'm told to buy a new windshield, a 50.00 repair turns into a 350.00 windshield, I know how they have stayed in business for 40 years, they scam you, when I do replace the windshield it won't be with safelite. This whole experience is the worst. Don't waste your time or money. read more

Safelite AutoGlass - the lovely crack now growing across my windshield. - Auto Glass Services Near Me - Mandeville, Louisiana

Our appointment was from 0800-1200. The tech came out and said that someone stole his window removal tool and he had to drive 45 min back to the office to get another one. I called him at 2:00 to see if he was coming back and he was at another appointment. Finally came back around 3:00 to finish mine. Very unprofessional in my opinion. Work was satisfactory when finally complete although it completely wasted my day. read more

Finally got around to replacing the front windshield damaged in IDA. I waited until the brake tag needed to be renewed also.

Great customer service. I stopped by to see if they could squeeze me in an I was able too get in right away!! Thank you Safelite!

Made the appointment online. Got confirmations via email and text. Arrived on time for windshield replacement and new wiper blades. Was greeted by friendly staff who set expectations and performed the service on time. I had a complex job with a new Toyota with camera and sensors. All was done properly and certification was provided. Leaving me with a positive impression of their operation in Mandeville. read more

storm came thru and a branch smashed my back windshield. i scheduled a day to get it repaired and when safelite came out there was supposed to be a heated windshield getting installed but there was a mix up on the day of installation most likely causing us to have to reschedule. On the same day the tech told me that they were sending someone 2 hours away to pick up the heated window which allowed us to install on the same day. thanks guys for the awesome hospitality and customer service. read more

Wrongly installed my rear driver's window. Should have been bolted in. Instead they sealed it, REALLY well. It shattered a little over a year later while applying a small amount of pressure to the edge of the glass. So now the dealership has to scrape the sealant off and apply a rust inhibitor prior to installing the window correctly with bolts. Lesson learned. The dealership actually would have cost the same for the replacement. read more

The back glass on my sedan got smashed and Safelite handled everything for us. From getting the glass ordered, to meticulous installation, to thoroughly vacuuming the inside of my vehicle. Safelite stayed in touch with me throughout the entire process. First class. read more

Call their number an all you get is automated BS! That keeps trying to push you to their website. No customer service, no actual human being to talk to... read more

My wife took her vehicle to a Safelite, just a few minutes of being there someone came and got her vehicle. Drove it to the back, and within 15 minutes she was out of there. Very satisfied experience. Thank you Safelite. read more

I had my window smashed a few weeks ago and when I picked up my car there was glass scattered throughout the backseat. They "claim" online that they'll clean the glass up. Nope. These workers were too lazy to worry about my safety or the other people riding in my car. THANK GOD I paid $300 for a shitty job. Thank you Safelight. Do not go to the Mandeville Louisiana location. read more

Thought I HAD A PERMANENT FIX ON THE SMALL (3/4") spider chip. It looked good for a week and returned!!! Despite the fact I was told there was a year warranty on the repair they said they wouldn't honor the warranty. Instead redoing the repair they told me I would need my whole windshield replaced!!!!!! BEWARE of the one year warranty lie!!!!!!!! read more

Excellent service, showed early and it was taken right to the back to start the repair

Awesome customer service. From the person on the phone who booked my appointment to the tech who replaced my cracked windshield, everyone was professional and courteous. They were a pleasure to deal with. No surprises. Price was exactly as quoted, and after-care instructions were clear and easy to follow. Highly recommended. read more

Professional technician, informative and on time for my mobile on site appointment. Great recommendation from my insurance provider State Farm. read more

Great service & very friendly customer service! They replaced my windshield (damage caused by hail storm) in about 1.5 hrs, typical estimated time, however, they'll let you know in advance what to expect. They also vacuumed my car, and cleaned the interior of all my windows! So much clearer! I also made an appointment early morning, and was able to get in same day. Thank you!!! read more

I had my windshield replaced. I opted for the replacement at the shop vs mobile due to an earlier appointment available and was less expensive. Staff offered very prompt service. The staff was also extremely attentive. read more

Went to get a tiny rock mark filled. They cracked the windshield. Two weeks to get glass and then charged me $100!

The attitude of the local Safelite team is what set them apart. My windshield finally broke, they got a replacement in one working day, scheduled an appointment, and we got it done. My insurance company did not pay for this one (It was below my deductible) and I found their pricing fair and reasonable. read more

Showed up at 4:55 (they close at 5) to get my mirror put on to the glass because it kept falling off. They didn't even hesitate to help me out. I offered to come back the next day but they insisted. Very nice and quick! Didn't even want to charge me. Thanks guys read more

At this point, I can't say I am thrilled. First, we had to wait over a week while the, not in stock, windshield was ordered. Then the rep, very nice, removed the old windshield and installed the new one. Unfortunately, it was the wrong size, which was discovered only after the top was already sealed. So another new windshield was ordered, and I couldn't drive the vehicle for a couple of days until it could be installed. A new representative came out, removed the wrong size windshield one installed the new one. Later in the day, I drove the vehicle and there is very noticeable wind noise. So now, someone else is scheduled to come out and correct whatever problem is causing the wind noise. Everyone with Safelite was friendly. I just need the proper windshield installation, with no noise. read more

My first appointment for mobile service had to be reschedule due to rain. For the next one Matt was showed up with the right part when he said he would. The work went quickly and I was impressed with his thoroughness and attention to detail. He was happy to answer any questions I or my wife had and gave us detailed instructions on what not to do (and for how long) with the new installation. read more

I give this business no stars. I could be doing something better with my time right now but I have to write this. I had an appointment for 7:30 this morning. I arrived on time and walked through the door, was not greeted properly. Instead, the 4 guys kept talking amongst themselves. They got a guy from the back to come inspect my truck and check me in. They interrupted him to inspect another truck, took that truck on back and then he came back to me. Another customer comes in and they treated him like royalty. They took his car on back. An elderly couple comes in (I would have done the same for the elderly) and they didn't have an appointment but they went outside to inspect their car. My truck still in the parking lot. Was there from 7:30 - 8:50. Long story short I left there and went to Gulf States Glass. Locally owned. Friendly. Quick. Great customer service. The app made me give one star. read more

I went in to have two small dings repaired. The guy obviously cracked my windshield in a completely different area of the windshield while working on it. He came to get me and told me that the 12 inch crack had been there and that we just didnt notice it when we i showed him where the repairs were needed. He told me he had canceled my appointment and had me drive my car away from the back of the facility. They BROKE my windshield and asked me to leave. read more

Great experience! The email notifications and text message letting me know who the technician was and when he would arrive were accurate and helpful. Our technician Chris was extremely professional, helpful and friendly. He replaced my windshield and all the decals, cleaned all my windows and even vacuumed the interior which was an unexpected bonus. The appointment took about an hour and a half and exceeded my expectations. Would definitely recommend to anyone in need of windshield replacement or repair. read more

never again, there are other glass services that deserve a chance. Jonathan blew it with bad attitude and poor service. left my gravel driveway covered in shattered glass needlessly( he said it would not harm car tires, but what about motorcycle tires, or lawn tractor tires, or barefeet? read more

I recently had two windshields replaced by the Safelite in Mandeville, La. The team on the phone was amazing to deal with. I even had a very late change to my order, as I wanted a custom windshield, and it was handled at the last minute and the serviceman, Alvin, still arrived on time.The scheduled time was 12-5 and he actually showed up 5 minutes early. Really? Amazing! He was professional and friendly. He even answered the million question I asked him about changing a windshield. I couldn't have asked for a better experience with a company. I will definitely use Safelite again! read more