The location in wolfforth helped me get my battery replaced. I wish I could recall the men's names…read morewho helped me out, but they both were very polite and kind. Definitely Will be back there again for my auto needs.

I went in to see if my battery (that I purchased there at O'Reilly) was under warranty, which it…read moreprobably was, because I had it replaced less than two years ago. The girl at the front conveniently could not find my number in the system. We tried various numbers. She was very rude, and said I should've saved the receipt. I said no, I don't typically save receipts for two years. I went over to Autozone, in which they were very nice, and accommodating!

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Place is a joke. Employees are so rude! Went here to get a new battery for my car. This guy comes…read moreout to look at it and I closed the hood because you know this is Lubbock, weirdos everywhere and having your hood open for them to do whatever and didn't want to leave it opened and unattended. The guy looks at me and says to my dad "Why did you do that? I don't know why people always close their hoods." Like sorry, it's not your car man... didn't think I could offend you with closing MY HOOD!!! Totally sexist!! Will not be back, O'Reilly's will have my business from now on.

Wow! I have never been treated so rudely and made felt like an idiot like I was today by "manager"…read moreRaymond. I went in looking to by a battery for a used VW that we just purchased. It is a kit car so not sure what year the motor is. Well Raymond asked me no less then 5 times "what year is it" and I answered each time with "I don't know". He gave me some cock and bull story about it won't fit if not right size and so on. Now this is a KIT CAR so I can make pretty much any size battery work. So again after being treated like I was an idiot, we went next door to O'Reilly's where they bent over backwards to figure out which battery to buy and if it didn't work I could bring it back. So $155.00 and a GREAT experience later we left with battery in hand and let me tell you I WILL NEVER GO BACK TO ANY OF YOUR STORES AGAIN! Good job Raymond! And I did rate with 1 star only because I couldn't rate a negative! Oh and trust me I will share this experience with everyone and everyone who will listen because there is more than one choice for auto parts and supplies thanks for narrowing it down for me!

This is a very simple store that does a little more than just sell batteries. They do some cell…read morephone repair and will install watch batteries for you, usually even while you wait. If you're in urgent need of some unusual size battery and can't wait for delivery, they will probably have them here. They also sell and change out car batteries. You can even dispose of old dead batteries here, whether lithium, alkaline, or something else. The guys working here have always been friendly. Beware the prices though, it's what you pay for convenience.

The sign says that they have a battery for anything! Well, they didn't have the two batteries I…read morewas looking for. They sent me to Walgreens down the street. Walgreens had more of a selection then Joe's, when it came to small batteries for key fob and such. Try Walgreens first before going to Joe's. The service was not all that at Joe's.

Everything is right with this place. Extremely fair pricing, Bradley and Trip are great and it's a…read morepleasure to do business with them on a regular basis. I wouldn't have it any other way.

Pick-Up Pals is top notch! I would recommend them to anyone. Had a small hiccup with my first…read moreitem, but Calvin and the guys at Pick-Up Pals did everything to make it right. I really appreciate their helpfulness and professionalism. Go see the guys at Pick-Up Pals for your next truck accessory.

This store is in a great location and always stocked with everything we need. The cashiers are…read morefriendly and the service is great!

Always out of many of the ad items. When I was in the grocery business, we ordered enough product…read morenot to run out on a normal's day business. No so with United. They tell me they get a truck in every night and can only order a case of anything, and to come back the next day. I hate making multiple trips to get a sales price on an ad item. I try to go early enough in the day to get an ad item, but many times still find it out of stock. Oh, how I miss the days when Rob Snell owned and operated these stores, and how customer oriented it truly was. The staff at United are consistently friendly and seemingly caring, but their hands are tied, now that the chain is owned by Albertson's in another state. Every good thing always comes to an end.

Went in for an inspection on my car had a burned out third brake light. They told me they didn't…read morehave the correct bulb to replace it so I went to Hyundai dealership and got the crack bulb went back the next day. He told me that he couldn't get to work because Power to the brake light wasn't connected. Told him that I could come back next day cause I was on my way to work came in the next day. They put the new bulb in connected the power supply to the lightbulb and then I was expecting just to pay for my inspection, but they charge me $65 to connect the power supply when when I brought in in two days before when he when he told me to get the light, the correct lightbulb form bulb was burnt out so there was power to lightbulb, but they said they did not unconnected the power. They implied that I must've had somebody work on it before which I didn't so I feel like they would not take responsibility for their actions. They're just there to make money off you not to do right by the customer so I will no longer be going there for any kind of car care.

I rarely leave reviews but Scott's is the ONLY place in Lubbock to take cars. They're willing to…read morework on just about anything, are highly professional, do a fantastic job, and treat customers very fairly. The don't try to throw in more repairs than needed. Very good people, give them a try... you wont be disappointed!