So I've been going to O'Reilly's for a lot of years. I've never had the best customer service as I…read morehave had with Bubba. He only wasn't just polite, but he was very helpful and more than one way. I had a lot of trouble with getting my parts and he really helped me out for my oil leaks and with the simple stuff as antifreeze windshield wipers returns and ordering parts to be there on time definitely will take the extra miles to come back to his store

so short story long I went here today because my alternator had gone out on my vehicle and I had it…read morereplaced. My wife got the alternator and had a mechanic friend replace it while I was at work, I brought the old alternator into the place and explained three times that my wife handled the transaction and I wasn't sure what number the warranty would be under to which he responded that the warranty would not be under my daughters number and probably the mechanics. Thus implying that I married my daughter?! you friggin sicko. done with orileys if that's the kink your into... back to auto zone!

Everything is right with this place. Extremely fair pricing, Bradley and Trip are great and it's a…read morepleasure to do business with them on a regular basis. I wouldn't have it any other way.

Pick-Up Pals is top notch! I would recommend them to anyone. Had a small hiccup with my first…read moreitem, but Calvin and the guys at Pick-Up Pals did everything to make it right. I really appreciate their helpfulness and professionalism. Go see the guys at Pick-Up Pals for your next truck accessory.

I ended up across the street with a flat that I couldn't change. The assistant manager, Steve V…read more went out of his way to help me and then gave the toddler and I a lift home when there were issues with the spare. This is the 2nd time I've had fantastic service from this location. I am so thankful for his help. We just moved to town so I don't know anyone yet and my husband was 2 hours away on location. He saved me a cold 2 mile walk with a toddler in hand. Forever grateful!

Today September 16, David was the first to arrive from AutoZone to help me get my car started…read moreunfortunately it didn't work so we went back to the store. Abby brought with her all of her tools and I bought a new battery so She put it in and I appreciate them very much. I do want to recognize both Abby and David. I think they're awesome and the world needs more people like them.!!!!

Ranching outside of Levelland, I've used o'Reilly Auto Parts…read morenumerous times. Usually have exactly what I need and if they don't: they get it within 24 hours. Friendly and knowledgeable staff and obviously a great company. Best around!

I needed a new car battery and the first two auto supply stores I went to did not have the size I…read moreneeded. O'Reilly not only had it for a reasonable price, but Andrew was great about putting it in for me. His helpfulness and courtesy made a regular customer out of me!

My check engine light came on and my mechanic said to have o'reilly run the codes. The person at…read morethe front lied to me and said they couldn't run codes in the rain. The 82nd street location ran them for me - management matters.

A very busy store. Lots of shops order from there. Remember don't get mad cause you called the…read morestore on the other side and not the commercial line and someone else answered. Or there is a new person working and trying to help. People come and go and need to be trained. Just simply ask for the commercial side. Not who is this or hang up. Not their fault that they're new and learning. Not like they walked in trained and lots of experience. The staff is very helpful and great at their job. It can get hectic and stressful. People come here for help because they are trying to fix their issues with their vehicles. Taking it to shop can be costly. Fixing it yourself or trying too is stressful. I shop here because they are resourceful and easy to understand. Be kind. One person can only handle one person at a time. Now days you have to be able to handle 5 people at once which is confusing at times. The manger is great and patient. Many items to choose from. Clean store

Terrible service; my car battery died and one of the older men working was unable to help me and…read morewas very rude and stern about it! All I needed was a new battery installed and a trained mechanic couldn't do that. The main problem was how rude he was about it, he didn't give me an alternative place to go and basically just said no and left.

My daughter's car died at the Walmart parking lot a day after we dropped her off to college in…read moreLubbock, TX. After figuring out what's wrong, we found out it's the battery. The Toyota dealership/shop did not have the battery available so I contacted Auto Zone. The man that answered my call wants my daughter to go to a shop he knows to change her battery and won't allow us to buy the battery because he said the shop owner will buy it from them!!! I said never mind. I called O'Reilly at University Ave. Jonathan was very respectful, he made sure they have the battery available first before I send my daughter there. He assured me that he will take care of my daughter's car. He was very helpful and very cordial on the phone, and my daughter said even in person! I appreciate business like this. It made feel feel at peace. We are 6 hours away from our daughter but I know my child's car will be taken cared of. Thank you for hiring staff like Jonathan! He is a gem!

I run a repair shop in Dallas, Tx. I have been dealing with Mark for twenty years. Does what he…read moresays he's going to do, he deals with parts that are hard to find and is at the mercy of individuals and suppliers alike. He's a man who is not willing to take shit off of anyone least of all dumbasses. You internet experts listen to what he has to say he knows more about these thirty year old trucks than you ever will. If you disagree with him do it after you hang up you called him. He was wrong once on a deal we had and like a man will do he admitted it. I wouldn't recommend threatening him he will call your bluff and met you. It's easy to have misunderstandings when snowflakes deal with men.