The staff is very knowledgeable. I had the cutest young man go above and beyond and even remove and…read moreinstall my battery. I do wish the staff would wear name tags so that we could give positive feedback. I had to ask for his name. Jason it is people like you that really make a difference. Thank you.

We had a great experience with Been Baker. Interesting to see so many negative ones. I appreciated…read morethat when we were there getting it all done I didn't feel like I was at a used car dealer. Everyone was just very nice and friendly. Our sales person Alex was great. He was friendly, personable and went above and beyond to get this car for us at a time when it is hard to find them! I also appreciated that he covered everything. We are from down state and drove two hours to get this car and liked the small town feel. Great job. Thank you Alex and team for your service.

I was recently interested in purchasing a new vehicle and used the online process. Communication…read morewas extremely slow requiring me to follow up on next steps in the buying process every step of the way. After 5 days and limited interaction I arrived at the dealership to try and buy the vehicle. The online sales rep was not onsite. I was instructed to work with the Sales Mgr. Long story short the sales manager was extremely rude in his demeanor and made me feel like I was putting him out for trying to buy a car. I would have purchased the vehicle for what he offered but I honestly could not believe the way I was being treated so I stood up shook his hand and walked out. I will never step foot in this dealership again.

1000 dollars and 4-5 days for a small wiring issue and sensor that solved Absolutely none of the…read moreissues I was having. Got my Jeep back and it was acting far worse than when I brought it to them.

You'd think you would get top tier customer service at a dealership, but regarding this…read moreestablishment, you'd be incorrect. $360 diagnostic on my 2015 Ram to perform a software update that "may or may not have fix" one of the issues that they attempted to address. The check engine light diagnosis led to a $4000 invoice including brakes that should be done soon. Not why we brought it in. After being informed our warranty (not through the dealer) wouldn't cover the costs for the service, we had questions of course which were delayed by Dick's request to my wife to "put some money on the table" and a quick change of tone suggesting we couldn't afford the repairs. Decided we'd take the vehicle somewhere a little more trustworthy and less money-first oriented. When we arrived to pick the truck up I was told it could be 30-45 minutes for them to finalize documents in their system. Reason being that their senior technician in charge of our vehicle types very slowly. Nice. Won't be back.

When I was in high school I drove a really junky car. I was at Ronda every few months with some…read moresort of problem and they were always kind, quick, and fair. It's been about 10 years since I graduated high school but I had the unfortunate luck of having my car die a few miles outside of Lowell while on my way to visit my family for Thanksgiving. I got towed to Ronda and experienced the same level of compassion and professionalism that I had back in high school. These guys are the best! Don't take your car anywhere else!

Did good work and may bring my new car back. I honestly just felt overlooked a couple times. For…read morecontext, I'm a 24 y/o female and my old car was 2001. The engine mounts began to fail and caused pretty intense shaking. I brought it in for them to hopefully be able to tell me what was wrong. They said they test drove it, checked "everything" out and couldn't figure it out. I was sent on my way after $50 something in shop time. From there I went to Belle tire to get a FREE diagnoses and they obviously were able to tell me what was wrong right away. Whether is sounds all "boo hoo" or not, as a young woman, I'm just pretty apprehensive about mechanics, and specifically this shop because of this reason.

Great prices with a lot of good vehicles right now for sale he also takes broken appliances that no…read morelonger works and doesn't charge a fee for bringing your non-working appliances,very honest,def a sense of humor!!

What a great guy. Radiator hose snapped, and Rob was there immediately. He helped in so many ways,…read morebut the wnd result was a fixed hose. Thanks to him and his co-worker for helping me out. I was blessed!!!