Employees are very nice and helpful. I went to get my engine checked and I don't know a lot about…read morecars but they we very understanding and took the time to explain what was wrong and gave me a list of dealer ships that work with foreign cars. Definitely recommend going here!

Hector needs a raise. He is the store manager and has helped me multiple times with my battery over…read morethe last 8 months. He is always courteous, kind, patient and hard working. I never had to lift a finger! As someone who doesn't know much about cars, he helps explain parts to me in language I can understand. Hector is not only one of AutoZone's finest, but one of society's finest. He is truly dedicated to his work. Thank you Hector for all your help!

I've had body work & detailing & mechanical work by Scott several times. Always reasonable & very…read moresatisfied with his work. Would highly recommend this shop.

This place and the business on this property in rear that this guy protects is total scam.Sent car…read moreto get 1 wheel bearing replaced we had set price of $150.I buy parts,cool good deal,this was Saturday, told car would be done Monday. Monday rolls around i call to get progress.And (Dennis ) says oh its needs break line I repeatedly told him please fix what we agreed on (because that's all money I had) Go there to pick car up.And Dennis disappeared while I was there out the side of building.I leave after 2 days of where's my car, REPEATEDLY TELLING DENNIS NOT I REPEAT NOT REPLACE BREAK LINE. I get there Wednesday after Dennis avoiding me show up Wednesday to get car.Dennis has replaced break line and charged me a additional $172 on top of $150 for the line.Had to beg and borrow to get full payment before I can have car back That was totally unprofessional and all 3 business on property work together to get people for money. Note I have AAA and told him REPEATEDLY not to do break line I can tow it home and fix line for $10 myself at home.But he did it anyways and charged $172 was. AVOID THIS AREA FOR ANY WORK ON VEHICLES,BOATS EVEN POWERWHEELS SMAM ALERT

If you turn wrenches this place is heaven! You can spend hours there looking at cars and parts…read more They do charge a fee of $2 for the privilege however. The vehicles are neatly arranged by make, and you need to bring a toolbar. The have wheelbarrows for those who need alot, or heavy items. Also some whole vehicles for sell as well. The computer pretty much points you to where you need to go, and if they have it. The staff is very helpful and friendly, even to noobs who never even changed a tire. You will be back for the experience, and prices!

Easy to find all the parts you need obviously. Workers there are very honest and very helpful…read more Workers there give off amazing vibes, very kind and are never smart or rude (they hold there cool) People that go in and out all different races (doesn't matter) but the people who go in there are very respectful helpful so much and kind people Reason to 4 stars instead of 5 The place is amazing people and all. Just most cars inside have their engines pulled out. Now I don't know when they restock etc but only reason to 4 stars I would definitely recommend to friends and family

Awesome experience! Very friendly and helpful, they had a used top for my Ram 2500 but it was the…read morewrong color so they sent it back and had it repainted.....PERFECT!! Since I've had the topper on my truck, I have received numerous compliments from random people at the gas stations and rest stops. Highly recommend!

Very friendly staff and did great work installing my topper! Management and staff are very friendly.read more

I had an issue with my speedometer backlight and the owner of this store fixed it promptly and…read moreproperly. He does great work and I recommend anyone having issues with their speedometer to bring it in to this guy.

They do okay work, hit or miss. The owner is a decent dude. Ive had a couple good and a couple not…read moreso good experiences here.

Put a sunroof in and it's leaked since installation. Called numerous times and they won't fix their…read morework. Their work ruined the car.

Today I brought in yet another vehicle to Auto1One to have the windows tinted. They always do…read morefantastic work. My vehicle always looks so much better after leaving. Lastly they stand behind their work. If you live anywhere near Louisville, I can't recommend them enough. If I could give them 10 stars I would!

I brought my car in 2024, and I have not had any problems. My sales rep was amazing. This was my…read morefirst brand new car ever and I am so happy! I recommend Kia Store Preston for any car needs!

I rarely leave negative reviews because I have worked in customer service for many years and…read moreunderstand that mistakes can happen. I also try to be patient and respectful, which is why I gave this situation every opportunity to improve before deciding to share my experience. I recently purchased a used Kia Soul from a Kia Store in Lexington and after driving it for 10 months with no accidents or damage, my check engine light came on. My driver side headlight also went out and after trying a new bulb, it still didn't work. I had originally called the St Matthew's Kia store since it is closer to my home but they were booked for weeks. They said there was availability at the Preston Highway store and they could schedule me over the phone, so I did. I showed up the night before my appointment to drop it off and the appointment was never entered into the system. Luckily they could still get me in with a service advisor named Brian Kundert. After the vehicle was inspected, I was told I needed a complete engine replacement costing approximately $7,000, as well as an entirely new headlight assembly. The service notes also stated that the headlight bulb was missing, despite the fact that I had recently purchased a new bulb and locked it in place when attempting to repair it. Communication throughout the process was poor. Calls often went unanswered, promised callbacks rarely happened, and I frequently had to contact the dealership multiple times just to receive basic updates. At one point, my warranty company informed me they had no record of information I had been told was already submitted. After weeks without my vehicle (it was dropped off September 3rd and wasn't ready for pickup until September 28th), I was eventually informed that the engine replacement would be covered under warranty and they would have it ready the following week. Also, a second technician later discovered that the headlight assembly did not need to be replaced at all. A bulb was simply installed correctly and the light worked. However, they would still be charging me for a new bulb even though the bulb I had purchased and replaced was from their Part Store with assistance from one of their employees. This raised serious concerns about the accuracy of the original diagnosis and whether I could have been charged unnecessarily for repairs that were not needed. When I picked up my vehicle, staff initially did not know what charges were due because my advisor was on vacation and left no notes. Fortunately, they only charged me for the deductible on my warranty. On top of that, the check engine light was still on when the vehicle was returned to me. I had to go back inside before a technician determined it was a sensor that needed to be reset. What concerns me most is not that mistakes were made but rather the lack of communication, the inconsistent information, the apparent disconnect between employees, and the absence of accountability throughout the process. Despite expressing my concerns directly, I never received an apology for the experience. I was only encouraged to leave a review. I'm honestly not sure where to go for future repairs as this entire experience involved mistakes from Kia Store Lexington, Saint Matthew's, and Preston Highway. Hopefully, this review will result in better communication, organization, and attention to detail.

Let's be real. If you're reading a review on a scrap yard on yelp, you probably shouldn't be going…read morein the first place. I personally think this is the best one in town. I've been a half dozen times or so and have always found something I wanted/need for one of my cars. I think the sections are fairly well organized, and if you take the time to look up what you need online they label where everything is on the yard. I've found this to be helpful, as the cars are always where they say they are. Zero gate fee if you're military, and that's a cool bonus. Saves you a few bucks every visit.

I have been to a number of pick-ur-part style junkyards and I was really impressed by ISA…read more First of all, the facility itself is really professional. I'm used to places where they have a shack, a turnstile and you give some guy a couple bucks to go in. ISA has a large, spacious, air conditioned structure with a professional staff that is ready to point you in the direction of the vehicle you need. Speaking of which, finding the vehicles you're looking for couldn't be easier! There is signage! Honest-to-god signage that says things like "Ford Trucks" rather than "Domestic Truck / Van / Car." The yard is tidy, with nicely raised vehicles and without the flotsam and jetsam of discarded parts that normally litters the ground. Also, free of charge, they make wheel barrows available for you. How awesome is that?! Anyone who's lugged their toolbox around and then tried to figure out how they're going to get the parts they need up to the counter can agree that this idea works. The staff is very friendly, helpful and professional. The prices are good (for salvage parts, anyway) and the availability of vehicles is pretty decent. I was not expecting such a good experience, but I'm very happy to know that ISA is around!

Apparently its okay for their employees to use profanity, got a call from the district manager…read moresaying to avoid that store which is the hub in louisville ky. That's okay my buddies and I will shop elsewhere. Don't know what cracker jack box you got that district manager from but yall need to do something, you all are going to lose alot of money over a rude and unprofessional employee.

Shouts out to the wonderful young man who helped us as we were on our way to FL for spring break…read more Sadly, I did not catch his name, bu the owns Cook Motorsports. It was 30 minutes before closing. We were driving along on I-65 when my 2016 Acura engine started jerking and the dash started showing various emissions messages. We pulled off and got something to eat to strategize. Of course the Acura dealership was already closed since it was 8 PM so I sat at Taco Bell googling emissions error messages. Decided maybe step 1 was to get a new battery. Always had luck with/O'Reilly in my home town of Lafayette, IN so headed there. Explained the situation to the nice young man and he came out to look at my car. Was not able to test the electrical system because he could not find my OBD2 port. But he continued to ask questions and I showed him the error message. I popped my hood and he suggested we look at my engine air filter. It was pretty dirty. I replaced that with a new one and got premium gas as he recommended. Voilà! Error message and car ran perfectly! We made it to FL smoothly. This young man deserves a raise! (I am being totally serious--he deserves a raise!). Best customer service ever! Thank you for your patience and your assistance. You saved our trip and saved me lots of $ (the Honda dealer in town wanted $140 to replace the filter). Excellent experience with an excellent human being.